PYMNTS

JUNE 10, 2020

A recent survey found that 40 percent of respondents expect to bank in person at branches once it becomes safe to do so, implying that the remaining 60 percent may cling to digital services. Digital’s appeal to younger users has not been enough to push all FIs to offer comprehensive mobile banking services, however.

Mobile 130

Mobile Security Examples Study 130

PYMNTS

JANUARY 30, 2018

Regardless of where blockchain makes its mark, what is certain is that corporates have to trust that a largely unfamiliar innovation will work the way it should; that means securely, efficiently and easily. billion raised via controversial initial coin offerings (ICOs) have been lost to lapses in security, including phishing attacks.

blockchain 144

blockchain Security Software Tools 144

PYMNTS

SEPTEMBER 13, 2019

Rampant data breaches have left consumers on edge about digital fraud. They are not only anxious that their personally identifiable information may be compromised, but also skeptical that their financial institutions (FIs) would be able to spot fraud when it happens. According to our survey, 66.6 Similarly, 54.1

Fraud 166

Fraud Mobile Digital Banking Security 166

PYMNTS

JULY 31, 2019

PYMNTS surveyed more than 200 FI decision-makers to examine the specific innovation areas in which banks are focusing on, now, and in the years ahead. A significant share of FIs will turn their focus in a different direction, however, to user experience (UX) — how users interface with banking products and features.

Innovation 151

Innovation Report UX User Experience 151

PYMNTS

JANUARY 16, 2020

A two-headed monster of rising churn and rampant fraud is menacing the growing subscription space, and many companies are spending big bucks to roll out innovative fraud-busting technologies to combat it. This means businesses must prioritize security, even if it means sacrificing transaction speed. billion in 2019 to $4.1

Customer Experience 131

Customer Experience Fraud Video Security 131

PYMNTS

JULY 2, 2020

Less than 30 percent of credit union decision-makers say their CUs prioritized loyalty innovations in the past three years, however, ranking the priority behind fraud management, real-time payments, digital wallets and other initiatives. percent of CU members in the survey said they would prefer their CUs to not innovate at all, while 76.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

SEPTEMBER 25, 2018

When engaging with third parties , as well as with all employees across an organization, an enterprise requires a flexible system tailored to different user experiences and needs, secure access from anywhere and automated workflows.”.

Risk Management 182

Risk Management Software Management User Experience 182

PYMNTS

JULY 17, 2019

Firms must soon put more stringent fraud decisioning processes in place, and strong customer authentication (SCA) protocols must be built into checkout flows for online transactions that begin in Europe. Additionally, a majority thought there were already too many security checks regarding card payments.

Retail 162

Retail User Experience Compliance Regulation 162

PYMNTS

AUGUST 20, 2019

The crux of the issue is that many platforms are seemingly sacrificing transaction security and integrity for smoother user experience when they onboard new users, and do so again when those users return to access said marketplace accounts. In our survey, 71.1 In fact, 76.4

Survey 161

Survey social media Security Report 161

PYMNTS

JULY 3, 2020

The mantra ‘easy is the new loyalty’ defines what members want from their credit unions right now: user-friendly, convenient tools that are safe and secure,” Scott Young , head of innovation at PSCU, told PYMNTS. Thirty percent said their CUs released user experience innovations during this timeframe as well, up from 20.8

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

MARCH 24, 2020

So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? This was just the first of many questions PYMNTS examined in the Consumer-Centric Authentication Playbook: The Path To Banking App Adoption Edition , in collaboration with Entersekt.

UX 150

UX User Experience Survey Meeting 150

PYMNTS

JUNE 28, 2019

In one recent survey, 69 percent of organizations cited lack of integration between electronic payments and accounting systems as a leading barrier to electronic payments adoption. User Experience. Banks and FinTechs can leverage technology, in fact, to stop fraud before it happens. Connectivity.

Payments 107

Payments Fraud System Fintech 107

FICO

DECEMBER 2, 2020

FICO carried out a survey earlier this year with 500 Malaysian adults to find out. When we look at how Malaysians prefer to open digital accounts, it’s noticeable that while they lag some of the other countries surveyed in terms of their willingness to use websites, they are ahead of the curve when it comes to using apps. .

Survey 72

Survey Regional Compliance Fraud 72

PYMNTS

NOVEMBER 17, 2020

percent) who do not use mobile banking apps because they are dissatisfied with those apps’ user experience (UX). PYMNTS surveyed a census-balanced panel of 2,581 U.S. Many inroads for mobile banking were made during the past several months, but banking app adoption rates are still lower than they should be. There are roughly 47.7

UX 234

UX Mobile Data United States 234

PYMNTS

DECEMBER 26, 2016

billion end users making domestic as well as international P2P payments. Close to 75 percent of companies surveyed are planning to move away from relying on passwords for this very reason. With this in mind, financial institutions have invested heavily in biometric authentication user experiences.

Mobile 109

Mobile Payments eBook User Experience 109

NCR

AUGUST 30, 2016

According to a survey by Bankrate.com, nearly four in ten Americans have not visited a bank or credit union branch in at least six months. However, I believe that the blockchain and a combination of geolocation and advances in biometric technology can be used to better bank customers’ user experience. Go through a fraud check.

Technology 53

Technology blockchain User Experience Fraud 53

PYMNTS

MARCH 26, 2020

In all, more than one-third of businesses surveyed admitted to this slip-up. “Unless someone brings a 10-times-better user experience to both sides of the transaction, it’s not going to improve,” Louisy said. Data security within platforms like Upflow is paramount to combatting B2B payments fraud, he added.

Payments 180

Payments Fintech Tools User Experience 180

PYMNTS

AUGUST 1, 2019

Fraud and security innovation has seen a slight decline, from 50.0 User experience (UX) will also experience significant increases in interest over the next three years compared to the past three. Debit payments were a priority for nearly half (49.5 percent to 42.5 While only 18.5

Innovation 142

Innovation UX Analytics Study 142

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. Cash flow remains the No.

Fintech 132

Fintech Groups Data Strategy 132

FICO

MARCH 6, 2020

With the acquisition of Tonbeller in 2015, FICO expanded its fraud portfolio and moved into the growing market for financial crime and compliance solutions to bring the benefits of advanced analytics to a field dominated by rule-based systems. Fraud and money-laundering are closely connected. Can you elaborate on that?

Compliance 81

Compliance Technology Fraud Analytics 81

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. Learn about Cisco Security for Financial Services.

Customer Experience 71

Customer Experience Retail San Diego Study 71

PYMNTS

OCTOBER 2, 2018

This would seem to be a favorable time for digital products and services that emphasize privacy and data security. billion users, and at least 44 percent of U.S. Many of the apps that do exist are clunky and difficult to use; user experience needs to improve.” ” As for Gmail, it has more than 1.4

Data 189

Data Online Google social media 189

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. Learn about Cisco Security for Financial Services.

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

JANUARY 2, 2017

The spring brought coverage of mobile advertising and payments on the go at food trucks as small, smart device-powered businesses, and in the fall, we looked at the biggest trends in digital security at the annual Money20/20 Conference in Las Vegas. DIGITAL IDENTITY TRACKER. In short, biometrics are here to stay,” McDowell told PYMNTS.

Retail 123

Retail Millennials blockchain Mobile 123

Tomorrow's Transactions

AUGUST 24, 2016

Merchants wanted PIN because the fraud rate on PIN is two orders of magnitude less than with signature. Krebs on Security. However, until such time, we should probably make an effort to improve the user experience (UX) for the typical consumer and make cards work better for the merchants.

Cards 30

Cards US ATM UX 30

Fintech Labs Insights

JULY 22, 2015

Japanese banks and corporations have shown interest in adopting this technology to either replace or complement their current security solutions. BehavioSec transforms behavior into a transparent layer of security by monitoring in real-time the way users interact with their devices.

San Francisco 12

San Francisco Video Fintech Data 12