PYMNTS

DECEMBER 8, 2020

The holidays aren't always so cheery as the risk of fraud plagues consumers and retailers alike. With the pandemic accelerating a surge in eCommerce volumes, online fraud threats are at their peak, and everything from chargeback fraud to online product scams are dampening the holiday spirit. Corporate-Facing Fraud.

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FICO

NOVEMBER 8, 2022

Strong Fraud Protection Could Draw More Customers - Survey. Fraud protection is now firmly on the radar for consumers and has risen substantially as a deciding factor - it could even be a competitive advantage for banks. In the UK, trade bodies have called for fraud levels to be considered a national security threat.

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Fraud Survey Security eBook 52

PYMNTS

NOVEMBER 17, 2020

The rising trend of digitization in commerce and the increased occurrence of card-not-present fraud were not created by the COVID-19 pandemic. Those dynamics have made the dangers of fraud far less abstract to consumers. Fraud, he said, is occurring at an unprecedented rate and scale and it was far from a small issue before.

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FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. A report released by the FTC in February 2022 indicates a 71% increase in fraud in 2021, which cost consumers roughly $5.8

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PYMNTS

OCTOBER 3, 2019

Though fraud technology has evolved to combat the monster of payments fraud, there is a growth threat for banks that innovators are also paying attention to as financial institutions (FIs) increase their appetite for such tools. percent of overall revenue to lending fraud, compared to as much as 5.8

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Fraud Lending Technology Survey 158

PYMNTS

SEPTEMBER 22, 2020

One recent study estimated that roughly 44 million Americans would tap food delivery apps by the end of this year, up from 38 million in 2019, and another survey predicted that the number of smartphone delivery app users will climb 25.2 It also analyzes how focusing on the customer experience can help prevent such fraud in the first place.

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Fraud Mobile Tools Study 255

PYMNTS

APRIL 1, 2019

When it comes to online shopping, one of the greatest frustrations for consumers — and friction points for merchants — is having to manually enter credit or debit card information for each purchase. percent of consumers today have account information stored online with at least one or more companies or service providers.

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PYMNTS

JANUARY 18, 2021

People in general are more aware of — and concerned about — fraud as we pass through a second season of COVID, and eCommerce continues to rack up impressive stats, good and bad. New threats are evolving all the time,” KP Brendel, director of marketplace operations at online thrift and consignment storefront Swap.com, told PYMNTS. “New

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Fraud Security Study Retail 144

PYMNTS

JANUARY 15, 2021

Brick-and-mortar merchants and online retailers alike often rely on end-of-year sales to generate up to 40 percent of their annual revenues and start the new year on a positive note. consumers were expected to spend more than $190 billion online this season, up 36 percent from 2019, while in-store commerce was predicted to fall by 4.7

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PYMNTS

MARCH 31, 2016

This week, PYMNTS, in collaboration with Socure , released the March edition of the PYMNTS.com Digital Identity Tracker TM , featuring all new research surrounding the increase in online fraud fueled by the increase in EMV card chip tech adoption. Other highlights from the survey include: Only 1.1%

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FICO

DECEMBER 16, 2019

The Communications Fraud Control Association (CFCA) recently released the findings from its Global Telecom Fraud Survey. Fraud teams operate with lean structures. The majority are still using primarily rules-based fraud management systems, with just 6% using AI and machine learning. of respondents.

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Survey Fraud Cyber Security Compliance 52

FICO

APRIL 20, 2023

According to FICO’s latest survey of consumers from 14 countries around the globe, 90% of all consumers have sent a real-time payment, and at least 95% of consumers have used real-time payments in India , Indonesia , the Philippines , and Brazil. Throughout the countries we surveyed, RTP usage shows no signs of slowing.

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Survey Payments Fraud Management 52

PYMNTS

JANUARY 21, 2021

Merchants, card issuers and banks are no strangers to facing off against evolving fraud threats. Debit-related fraud is a particular concern for businesses and banks as failing to thwart such schemes could have significant and costly consequences. Debit And The Fraud Catch .

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Fraud Strategy Study Cards 148

PYMNTS

JUNE 4, 2019

According to a report in The Financial Times , the new rules, which require more verification for online payments of more than €30 and go into effect in September, require big changes to processes and technology at retailers, banks and payment groups. The new rules are aimed at reducing fraud.

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Online Survey Industry Retail 166

PYMNTS

NOVEMBER 17, 2020

That sets the stage for fraudsters to follow the money as consumers transact online — and steal a large chunk of that money. Panelists included Schalk Nolte , CEO of Entersekt ; Jen Martin , head of Fraud Operations at KeyBank ; and Karen Boyer, Fraud Intelligence Director, Financial Crimes at People’s United Bank.

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Fraud Mobile social media Security 195

PYMNTS

JULY 5, 2017

Fraud is like gluten. Most organizations have resigned themselves to the fact that, despite their defenses, fraud is just a part of doing business. But fraud costs an average of 7.5 But alongside all of that opportunity comes risk of fraud.”. That’s why Vesta went straight to the top when conducting the survey.

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Fraud Survey Retail Resources 161

PYMNTS

APRIL 2, 2020

New Hampshire FinTech Bottomline Technologies has launched a free initiative to help the nation’s banks provide relief to small businesses hurt by the COVID-19 pandemic. For banks that offer SBA loans under the program, Bottomline is offering a technology tool tailored to the agency’s application requirements at no cost. “We

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PYMNTS

APRIL 16, 2020

Not only do industry giants have innate name recognition, but they also have colossal advertising budgets and access to cutting-edge mobile ordering technology and features that small operations cannot match. Bad actors are taking advantage of the chaos and bringing about an upswing in digital fraud. Fighting Fraud.

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Fraud Chicago Resources Mobile 130

PYMNTS

DECEMBER 21, 2020

Fraud instances have risen dramatically since the pandemic began, placing financial strains on consumers and merchants alike. One recent report that surveyed consumers from the U.K., Department of Justice recently warning consumers to be on the alert for virus-related fraud. Blunting Promotion Abuse Problems.

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Fraud Cards Retail Resources 210

PYMNTS

JULY 10, 2018

Use of online banking portals for corporates is ubiquitous — 99 percent of executives recently surveyed by JPMorgan said they conduct business banking online. According to the survey, nearly 70 percent of executives said they are extremely or very concerned about the cybersecurity of online banking systems and portals.

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Online Meeting Survey Analysis 100

FICO

SEPTEMBER 8, 2022

Payments Fraud in Asia Post Pandemic. Why consumers are moving to banks with the best fraud and scam prevention. Senior Consultant, Fraud and Financial Crime. The growth of real-time payments and fraud in Asia. The appeal of these banking innovations has also made it a honeypot for fraud. Saxon Shirley.

Fraud 52

Fraud Payments Survey Security 52

FICO

JULY 5, 2023

billion, according to CFCA’s 2021 Fraud Loss Survey Report. Subscription fraud can be a symptom of or gateway to other frauds. Here are five other ways crooks use subscription fraud to commit crimes against customers and service providers, with advice on how to stop them.

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Fraud How To Survey Analytics 52

PYMNTS

JUNE 17, 2019

However, digital platforms face a major barrier in delivering these experiences: poor fraud detection. For digital platforms, fraud represents a two-headed beast. As largely online operations, they are tempting targets for fraudsters and hackers — therefore, robust anti-fraud systems are vital. About the Playbook.

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Fraud How To Payments Survey 117

PYMNTS

MARCH 19, 2018

These tactics cast a wide net of fraud over the fleet card industry – from issuers and acquirers to fleet managers, employers and employees themselves. The company’s latest solution, EazyFuel , offers fraud and risk management directly to all players in a fleet card transaction, in addition to payment processing and other capabilities.

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Fraud Cards eBook Data 153

PYMNTS

OCTOBER 20, 2016

According to the 2016 American Express Digital Payments Security Survey , 70 percent of U.S. Those sales could be higher if payments fraud weren’t quite so prevalent a concern. Nearly half — 48 percent — of consumers who shopped online in the past year have experienced payment fraud. The not-so-good news?

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Security Online Fraud Survey 100

PYMNTS

OCTOBER 5, 2020

Financial institutions (FIs), payment providers and FinTechs are deploying numerous technologies to keep money launderers away, including artificial intelligence (AI) and data analytics. Online commerce has surged in popularity as the pandemic has limited store traffic, with online marketplaces expected to generate $4.5

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Online Compliance Report Study 141

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Technology can create efficiencies that allow them to reimagine customer interactions moving forward.

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Lending Community San Antonio Survey 259

PYMNTS

DECEMBER 13, 2018

The good news — and there is always good news — is that merchants, card networks, issuers and others in the payments and commerce space have pretty good technology, too (or, at least, theoretical access to it), and that prevention of crime provides ample room for innovation. He described the current era as “Fraud 3.0.”.

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Fraud Innovation Cards Payments 160

PYMNTS

MAY 23, 2016

It’s then not all that surprising that more than half of those surveyed (60 percent) said they don’t use fraud prevention tools. Today (May 23), MasterCard launched Simplify Controls, a fraud prevention tool that will help SMB owners control, prevent and monitor eCommerce transactions in real time.

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Fraud Survey Security Tools 108

NCR

FEBRUARY 8, 2018

Financial institutions (FIs) in the US continue to rate payment fraud losses as one of their most pressing issues, with a new study finding that the majority of banks are experiencing such problems. A report by the Federal Reserve Bank of Minneapolis revealed that three-quarters of FIs (75 percent) describe payments fraud as a problem.

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Survey Fraud Minneapolis Payments 49

PYMNTS

JANUARY 27, 2021

This increased digital presence also brings a greater risk of digital fraud, however. Some schemes that are impractical to wage in person are simpler to perpetrate online because of a decreased security presence, the anonymity of transactions and fraudsters’ abilities to stage hundreds of attacks simultaneously.

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Security Innovation Fraud Study 213

PYMNTS

JUNE 7, 2017

The latest Expectations & Experiences consumer trends survey from Fiserv , a leading global provider of financial services technology solutions, finds that consumers are paying more bills from mobile devices while slowly starting to venture into digital wallets.

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Survey Mobile Millennials Cards 115

PYMNTS

NOVEMBER 23, 2020

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. AI is not only being adopted to improve workflows and grow revenues, but has also been enlisted in the fight against fraud.”.

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Mobile Boston Fraud Colorado 289

PYMNTS

NOVEMBER 30, 2018

In the latest Digital Fraud Tracker , PYMNTS examines the latest cybercrime threats facing retailers, financial institutions (FIs) and other companies doing business online, and the tools and technologies being used to fight digital fraud. Around The Digital Fraud World . About The Report.

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Fraud Survey Trends Tools 185

PYMNTS

SEPTEMBER 24, 2020

These considerations are especially important during the ongoing coronavirus pandemic as the wave of legitimate customers now doing their banking online has prompted a corresponding spike in fraud. Companies are reexamining how they can use cloud technologies to comply with changing security standards as digital banking volumes expand.

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Compliance Fraud Regulation Security 151

PYMNTS

FEBRUARY 7, 2017

NACHA wants to quell any anxieties about the rollout of Same Day ACH, and the latest data from the payments group should breathe new confidence in banks that have adopted the technology. Nearly all survey respondents reported Same Day ACH usage for emergency payments, like payroll, but NACHA highlighted a variety of uses for the technology.

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Fraud Survey Payments Report 100

PYMNTS

DECEMBER 17, 2020

percent of all consumers have switched from in-store to online shopping. consumers — 57 million people — say they are ordering more groceries online for home delivery now than they did before the pandemic’s onset. The consumer survey in the report shows that 79.6 The research shows that 43.5 Who Is Your Customer?

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