PYMNTS

SEPTEMBER 30, 2019

Online Resale. Online resale has become all the rage — even for retailers like Neiman Marcus — from a little bit of everything on OfferUp to fashion-focused Poshmark and high-end The RealReal and 1stdibs. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

Online 101

Online Fraud Branding social media 101

PYMNTS

OCTOBER 20, 2016

Those sales could be higher if payments fraud weren’t quite so prevalent a concern. Nearly half — 48 percent — of consumers who shopped online in the past year have experienced payment fraud. Sixty percent had experience with online sales fraud, and 25 percent said that figure is on the incline.

Security 100

Security Online Fraud Survey 100

PYMNTS

OCTOBER 30, 2019

Online tools are saving customers time on acquiring goods and services. Shoppers can quickly fall victim to eCommerce marketplace fraud, which led to bad actors to making off with a full $450 million in the U.S. Around The Digital Fraud World. Tackling Millennials’ $71M eCommerce Fraud Problem.

Fraud 101

Fraud Millennials Resources Tools 101

PYMNTS

FEBRUARY 17, 2020

The travel industry may have seen exceptional growth in recent years, but the space has also toted the heavy baggage of rising fraud costs. Fraud could cost the market more than $25 billion this year, and approximately 20 percent of attempted travel-related transactions are confirmed to be fraudulent. Overcoming legacy systems.

Security 141

Security Tools Fraud System 141

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Technology can create efficiencies that allow them to reimagine customer interactions moving forward.

Lending 259

Lending Community San Antonio Survey 259

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. A report released by the FTC in February 2022 indicates a 71% increase in fraud in 2021, which cost consumers roughly $5.8 FICO Admin.

Survey 52

Survey Fraud Digital Banking social media 52

FICO

JUNE 14, 2021

Invitations to buy even the smallest items on an installment plan seem to be everywhere online, and in-store, too: called “buy now, pay later” or BNPL loans, these offers let consumers buy what they want, now, and pay for it over time in four equal payments. BNPL: Even the smallest purchases can now be broken into bite-size chunks. .

Fraud 52

Fraud Cards Millennials Utah 52

PYMNTS

MARCH 3, 2020

Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

JULY 30, 2019

Such tools are no longer at the far reaches of the universe, and today’s technologies would make the Enterprise’s crew feel right at home. Wingstop, a fast-casual buffalo wings chain with 1,031 locations worldwide, tends to be an early adopter for new technologies. Orderscape is also working on voice-activated ordering technologies.

Technology 119

Technology Mobile Google Software 119

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Technology can create efficiencies that allow them to reimagine customer interactions moving forward.

Lending 195

Lending Community San Antonio Survey 195

PYMNTS

NOVEMBER 27, 2019

At first glance, that gap may seem insurmountable in the age of mobile banking , where technology is a vital component of financial services. Credit unions have realized that in addition to being keenly focused on providing value to members at every level of interaction, they have to meet members where they want, technology-wise,” he said.

Innovation 215

Innovation Millennials Technology Examples 215

PYMNTS

JANUARY 22, 2020

But as a new webinar from PYMNTS showed, retail success is not exactly some mysterious process; it simply requires close attention to changing consumer trends and new technologies, including those centered around payments. They were born into a world with this technology and access,” Parsons said. Trust Issues.

Retail 137

Retail Millennials New York City social media 137

PYMNTS

JULY 25, 2019

Banks need to innovate faster and further when it comes to the technology they use on their online platforms, as to stay one step ahead of bad actors with access to the same technology. The Tracker also examines how these technologies are beginning to be used in new markets like South Africa and India. About the Tracker.

Digital Banking 176

Digital Banking Innovation Fraud United States 176

PYMNTS

JANUARY 18, 2017

According to a new study by Clearhead , more than 33 percent of the 144 North American eCommerce executives polled say they don’t employ personalization technology. However, 64 percent say they do use marketing technology to support the retailers’ personalization efforts. At the same time, personalization is a touchy subject.

Retail 100

Retail Millennials Study Technology 100

PYMNTS

AUGUST 23, 2019

Dutch payments processor Adyen showed significant double digit, first half gains, driven by online commerce and global business from mid market firms. Trending: Meeting The Millennial Need For AI-Powered Visual Shopping. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses. .

Marketing 116

Marketing Millennials Payments Compliance 116

CB Insights

JULY 25, 2019

Fintech is often associated with digital tools targeted at tech-savvy millennials. Fintech cos are trying to prevent fraud. For example, Figure Technologies , a fintech company focused on combining home equity and blockchain technology, targets customers who are generally over the age of 50 and “cash light and rich in equity.” .

Millennials 73

Millennials Fintech Tools Fraud 73

PYMNTS

JUNE 24, 2019

“The retailer began investing in the surveillance program, dubbed Missed Scan Detection, several years ago in an effort to combat shrinkage — loss due to several causes including theft, scanning errors, waste and fraud,” the report stated. By using AI technology, the sportswear brand was able to offer suggestions to online shoppers.

Retail 184

Retail Innovation Examples Online 184

PYMNTS

JUNE 12, 2019

Phone numbers, email addresses, usernames and other online signifiers have become essential to verification as the world becomes more connected. And, in retail, firms from automakers to merchants are tapping into connected commerce technology. All this, Today In Data.

Security 148

Security Millennials Data Retail 148

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

JUNE 7, 2017

The latest Expectations & Experiences consumer trends survey from Fiserv , a leading global provider of financial services technology solutions, finds that consumers are paying more bills from mobile devices while slowly starting to venture into digital wallets.

Survey 115

Survey Mobile Millennials Cards 115

PYMNTS

OCTOBER 31, 2019

Smartphones and connected technologies are becoming increasingly symbiotic in many consumers’ retail experiences. However, as connected technologies offer new linking opportunities for consumers and retailers, online merchants are facing new adversaries in the fight against fraud.

Fraud 100

Fraud Retail Online Meeting 100

PYMNTS

JANUARY 9, 2020

Attendees will learn that younger generations – Generation Zers and millennials among them, who wield significant (and growing) spending power – care more about payment flexibility (and options) than merchants might realize. In the webinar scheduled for Jan. Retooling the Approach.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

MAY 13, 2019

So, it is in banking with fraudsters and their victims, where attacks leverage weak points inherent in existing technologies and processes. As Karl Kilb III, CEO of identity verification firm Boloro , told PYMNTS, when it comes to online banking, the single point of failure is the internet. Beyond Online Banking.

ATM 134

ATM Mobile Security Online 134

PYMNTS

JANUARY 31, 2020

Travel industry services are catering to the thousands of millennial and Gen Z travelers who are booking big trips by augmenting their platforms with online and mobile support. Travel platforms are enabling more online bookings than ever, and 83 percent of U.S. But it is our technology that creates all those sophisticated rates.

Industry 168

Industry New York City Online Security 168

PYMNTS

MAY 28, 2019

With abundant choices in many aspects of their lives, consumers expect a range of options when it comes to online shopping, ranging from picking out clothes to making travel plans. Half of global online transactions are expected to take place in Asia this year. billion – of funds were lost to card fraud in 2018, up from $1.4

Apple 159

Apple Mobile Fraud Branding 159

PYMNTS

AUGUST 18, 2016

While less than half overall use the service, the figure jumps to 53 percent when examining millennial small business owners. “A traditional online bill pay solution doesn’t make that easy. Reports by Banking Exchange outlined the research on Wednesday (Aug. Present offerings, however, don’t go this far.

Mobile 100

Mobile Millennials Fraud Meeting 100

PYMNTS

MARCH 30, 2020

Debit networks need to ensure that customers feel safe using the payment method, and that means imposing robust security measures and quickly cracking down on any instances of fraud that do slip through. Around The Next-Gen Debit World. Rising generations show a keen interest in debit cards, according to a new report.

Cards 165

Cards Security cryptocurrency Payments 165

PYMNTS

JANUARY 24, 2020

The main problem these departments face as they upgrade their systems, however, is not the availability of the technology or the slow pace of innovation at other agencies (though both can hinder innovation), but the dangers brought about by fraud. Fraud Issues Stemming From Paper Check Use.

Payments 130

Payments US Fraud Innovation 130

PYMNTS

NOVEMBER 28, 2016

TransUnion Vice President Heather Battison recently joined PYMNTS to discuss how consumers are overcoming their cybersecurity fears to hunt down bargains online. For many consumers, it looks as though the convenience of online shopping can offset the security risks that may come with of online shopping.

Millennials 100

Millennials Security Online Survey 100

PYMNTS

JUNE 28, 2017

From their affinity for brunch (and avocados on toast ) to their attachment (uncorded, of course) for subscription services , it’s no secret millennials have some significant spending differences compared with older generations. Focusing on mobile millennials. That can be a tremendous help.

Millennials 108

Millennials Security Mobile social media 108

PYMNTS

MAY 29, 2020

Companies that didn’t have online shopping channels couldn’t sell their products, while eateries that didn’t provide online ordering for delivery or pickup couldn’t serve their diners. FIs need to have the ability to find and thwart fraud, without accidentally sweeping up legitimate clients. Innovating The ATM Beyond Cash.

Maine 130

Maine ATM Innovation Millennials 130

Accenture

SEPTEMBER 22, 2019

But there’s another reason why the neo-challengers are so front-of-mind: They’re industry leaders in cultivating technology innovation and optimising customer service and experience. While our research reveals consumer trust in banks is at its highest since 2012, consumers’ concerns over online fraud and cybersecurity have also grown.

Innovation 150

Innovation Metro Apple Marketing 150

NCR

AUGUST 1, 2017

The rise of the Millennials is creating a revolution in the economy. Banking isn’t exempt from the disruption caused by new technologies. The answer comes down to understanding that AI is an umbrella name for multiple technologies built on big data and neural networks. Fraud detection. Defining AI for banking.

Big Data 111

Big Data Data Fraud System 111

PYMNTS

OCTOBER 23, 2018

As well, digital billing can help reduce healthcare fraud and errors in the $3.5 That’s despite findings that have shown patients are more likely to pay their medical bills if offered online options for doing so, a trend that is stronger with younger patients. trillion-per-year healthcare space. Digital Challenges.

blockchain 173

blockchain Study Case Study Fraud 173

Social Assurance

JULY 20, 2017

Why Millennials Need Banking Security and Compliance. Technology and networking apps have made my life easier than ever. Then it hit me, I just placed an extreme amount of personal trust on strangers that I selected based on their online profiles. Our phones and those online reviews can give us a false sense of security.

Millennials 21

Millennials Compliance social media Security 21

PYMNTS

APRIL 10, 2020

“Those channels could be the mobile device, the online device, the ATM, the call center or even in-branch,” said Samy. The advent of the digital age means that, say, a millennial opening that bank account can receive products or services from their FI that touch on financial well-being and educational services.

Examples 168

Examples Mobile Security Technology 168

PYMNTS

APRIL 9, 2020

In the latest Disbursements Tracker® , PYMNTS examines the impact of COVID-19 upon disbursements and payments, how businesses and government bodies are responding to the increased need for faster payments and rising fraud and security concerns in this space. Businesses can apply for these loans via the SBA’s online portal.

Taxes 178

Taxes Mobile Fraud United States 178