PYMNTS

MARCH 20, 2020

with open banking now more than 2 years old, the financial services industry has discovered that unlocking data can have a significant impact on the satisfaction of SMB borrowers, even facilitating easier bank switching for SMBs in search of a better user experience. For lenders, unlocking data also means strengthened fraud mitigation.

Lending 233

Lending Data User Experience Fraud 233

PYMNTS

JULY 29, 2019

This means CUs must be carefully attuned to member’s financial needs and the innovations they want most as CUs invest in new products and services aimed at improving the way members engage with their FIs. Most CUs strive to delive r a simple, personalized user experience. Around the Credit Union World. About the Tracker.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. Fraud isn’t the only thing banks and merchants are concerned over when it comes to SCA’s upcoming deadline.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

FEBRUARY 28, 2019

In the new Payments And The Platform Economy Playbook series, powered by Yapstone , PYMNTS examines the latest developments in the platform economy, and seeks to offer a roadmap for managing risks, optimizing rewards and creating a trusted business environment. Airbnb on Payments, User Friction and Security Challenges in a Global Market.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

NOVEMBER 23, 2020

According to Wimbish Potter , general manager of SMB payments at Deluxe : “SMBs are the backbone of our country, but [for legacy banks] it's hard … to reach out and say, ‘let me [create] a lending program,’ because they're not seeing the data come in anymore.”. Very rarely … do you hear people talking about check fraud” anymore, she noted.

Data 143

Data User Experience Fintech Lending 143

Abrigo

FEBRUARY 8, 2022

Takeaway 1 NBFIs are agile and innovative and are competing head-to-head with traditional financial institutions. Branch networks and banking hours have been replaced with mobile banking and user experience as important decision criteria in choosing financial relationships. Here are 10 basics to ensure a sound program.

Compliance 195

Compliance Training Regulation Fraud 195

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. On new solutions, I spend time in fundamental research analyzing new market trends, topics and use cases and exploring how to develop innovative technologies to expand into those areas.

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

OCTOBER 18, 2019

Pay by Bank app offers a best-in-class digital payment solution that optimizes user experience while making transactions more secure and reducing fraud,” said Suren Nawalkar, senior vice president of consumer applications at Mastercard. WHSmith is excited to launch Mastercard’s innovative new payment method, Pay by Bank app.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. And according to Ronny Yakov , CEO of The OLB Group , QuickBooks is often an ideal place to start.

Online 150

Online Groups Fintech User Experience 150

PYMNTS

MARCH 30, 2017

Mastercard announced that it has entered into an agreement to acquire NuData Security, a global technology company that helps businesses prevent online and mobile fraud using session and biometric indicators. Terms of the deal were not disclosed.

Security 100

Security User Experience Fraud Online 100

PYMNTS

OCTOBER 22, 2020

SVP and GM John Owens breaks down how the firm has helped its partners deliver an improved experience, including "modernized device optimization, improved data validation, and streamlined real-time acquisition, onboarding and servicing processes.". The following is an excerpt from What Did You Change?

How To 130

How To Fraud User Experience Cards 130

Perficient

JANUARY 16, 2023

This may require a data transfer to a bank that will underwrite the credit or credit card or payment, leaving the non-financial firm with increased sales, but no credit, fraud, or payment risk. .

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

JANUARY 30, 2018

In corporate finance, the tool could upend the status quo of supply chain management, cross-border payments, invoicing and document sharing and more. So, while innovators continue to explore blockchain and design new solutions built on distributed ledger infrastructure, other companies have taken the testing of these new solutions to task.

blockchain 144

blockchain Security Software Tools 144

PYMNTS

NOVEMBER 19, 2019

Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. The credit cycle will turn, and you’ll have a generation of credit risk managers who’ve not been through a recession yet. Do FIs want to navigate card programs through that?”.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

NOVEMBER 10, 2019

“It will come down to implementation and enforcement, but we have been waiting on this for seven years, so it is a start,” said Nanjira Sambuli, a senior policy manager at the World Wide Web Foundation. In addition, Amazon Web Services announced on November 8 that it will set up part of its cloud infrastructure in Nairobi.

Regulation 109

Regulation Data User Experience Training 109

PYMNTS

MARCH 20, 2020

In-house ordering apps are typical for large quick-service restaurant (QSR) companies, with only those who are willing to take risks and innovate standing out from the herd. It can be challenging for restaurants to manage multiple eateries and to keep them completely stocked as well as running smoothly in the best of times.

Technology 181

Technology Apple New York City social media 181

PYMNTS

AUGUST 10, 2017

Bank officials touted the innovation as a form of insurance against fraud, and so far, it seems to be just that. The solution has been secure, but not perfect: In May, an HSBC customer’s non-identical twin managed to breach his brother’s account by mimicking his twin’s voice. Wells Fargo jumped on the bandwagon a little later.

Security 156

Security Technology Fraud User Experience 156

PYMNTS

MAY 30, 2018

Jing’s only stipulation around these partnerships was that they must meet a level of innovation sufficient to deliver value to end users — providing secure, convenient and efficient financial services for business customers, and driving improvements for consumers in online and offline payment service environments.

Risk Management 100

Risk Management Fintech User Experience Management 100

PYMNTS

NOVEMBER 2, 2018

That is, a system that is as transparent as it is dynamic so that merchant expectations are always well-attuned to how their businesses will be managed on that platform, based on their business performance, and so that fraud can be spotted and responded to in real time. . Risk And User Experience.

Payments 162

Payments Data Software Fraud 162

PYMNTS

APRIL 30, 2018

It’s a thought that was triggered recently after reading and reflecting on recent developments across three innovations heralded as FinTech’s poster children — disruptors out to change the world and eat the proverbial lunches of incumbents they say are too big and too unmotivated to change. Blockchain. Marketplace lending. Digital banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

NOVEMBER 1, 2017

In a recent digital discussion with Karen Webster, Michael Sass, VP Market Product Management, Security Solutions, Europe, Mastercard , and James Rendell, VP Product Management, Payment Security, CA Technologies , discussed the advantages as well as the obstacles that are still in the way. The innovation that 3DS 1.0 Data Trove.

Security 109

Security Payments CA Data 109

FICO

APRIL 19, 2018

FICO today unveiled a host of new retail banking solutions that allow lenders to manage the credit lifecycle in a way that is smarter, faster and simpler. The innovations are designed to help support lenders with their digital transformations as retail banking continues to be shaped by the forces of mobile, cloud, analytics and big data.

Miami 40

Miami Analytics Florida Management 40

PYMNTS

MARCH 8, 2019

Signing up for a new financial product or service needs to remain as convenient and secure as possible if third-party providers want to gain the trust and loyalty of modern consumers, said Didier Baclin, chief innovation officer of U.K.-based The silver lining, however, is that there will be less fraud cost for merchants and banks alike.

Lending 135

Lending Data Security Regulation 135

PYMNTS

DECEMBER 26, 2016

Here is the response from Sarah Clark, general manager, identity, Mitek … Payments 2016: The Year Mobile, Biometrics And Trust Converged. With this in mind, financial institutions have invested heavily in biometric authentication user experiences.

Mobile 109

Mobile Payments eBook User Experience 109

PYMNTS

SEPTEMBER 27, 2017

After all, if no one wants to use a new piece of tech, it doesn’t matter how groundbreaking an innovation it might be — it probably won’t be around for long. With the new iPhone X, users will instead have the option to unlock their phones via face scans.

America 133

America Samsung Security Apple 133

PYMNTS

JUNE 10, 2020

FIs that already provided mobile options were well-positioned to manage consumers’ and businesses’ finances during the pandemic, but others have had to look beyond their existing relationships to offer digital services. That may be why April also saw 200 percent growth in new account openings made via mobile.

Mobile 130

Mobile Security Examples Study 130

Banking 2020

AUGUST 27, 2015

One new approach that banks are exploring to mitigate this particular vector of fraud is the notion of using smartphones as a second factor of authentication since most people always have their phone with them. According to a recent article in ATMMarketplace.com, card skimming accounted for more than $2 billion in losses.

ATM 40

ATM User Experience Fraud UX 40

Fintech Labs Insights

OCTOBER 6, 2015

Nexmo is the global cloud communications platform leader providing innovative communication APIs and SDKs for voice, text, messaging and phone verification services. Using the Cloud to Decrease Fraud, Transactions, and Protect User Identity. He has managed teams in both the payments and messaging spaces for 18 years.

Fraud 12

Fraud Security User Experience Online 12

PYMNTS

MAY 19, 2017

In the complex payments space, it’s often innovate-or-die, especially when it comes to cross-border payments methods and payments technologies. PYMNTS: How would you define your company’s approach to innovation? Technological innovation is the backbone of WEX — we’re a technology company first.

Innovation 123

Innovation Payments Technology Security 123

Fintech Labs Insights

MAY 24, 2017

. “To help grow their role and create effective change, compliance needs to embrace the process and tools of change, innovation, and technology,” the blog authors wrote. Do the solutions to the compliance challenges faced by financial institutions lie in smaller teams and a better user experience?

Compliance 21

Compliance UX User Experience Fraud 21

Javelin Strategy & Research

MAY 7, 2015

In short, this is a show about innovation, change, and collapse. Attempts to streamline the user experience and financial chores like opening accounts ( Avoka ). Second – and this is my favorite part of the hobnobbing and side bets – which one of the startups will exhaust their oxygen and cash first?

Trends 40

Trends San Jose User Experience System 40

PYMNTS

DECEMBER 30, 2020

Corporate Spending Innovations (CSI) President David Disque , for instance, spoke with PYMNTS about the challenges organizations face regarding interconnectivity with their business partners, as well as the friction that exists in moving not only electronic money, but electronic data from one corporate to another. It's All About Timing.

Payments 297

Payments Innovation Cards Trends 297

PYMNTS

OCTOBER 7, 2019

While many businesses large and small continue to rely on the legacy method of expense management — that is, requiring employees to front the bill, manually fill out expense reports, and submit spreadsheets for paper check reimbursements in the mail — FinTech innovation has opened the door for significant improvements in this arena.

Cards 129

Cards Analytics Management Data 129

PYMNTS

JANUARY 16, 2020

A two-headed monster of rising churn and rampant fraud is menacing the growing subscription space, and many companies are spending big bucks to roll out innovative fraud-busting technologies to combat it. Preventing Hiccups in the User Experience. billion in 2019 to $4.1

Customer Experience 131

Customer Experience Fraud Video Security 131

PYMNTS

JANUARY 20, 2020

Visa’s culture that risk management is everyone’s responsibility, Fabara said, is a competitive advantage and a strategic weapon in the payment ecosystem’s fight against an ever-more sophisticated fraudster. It has motivated a different approach for fighting fraud in the 2020s and beyond.

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

JUNE 28, 2019

User Experience. Industry research shows time and time again that treasury professionals’ top payments-related concerns center on payments fraud, he said. Industry research shows time and time again that treasury professionals’ top payments-related concerns center on payments fraud, he said.

Payments 107

Payments Fraud System Fintech 107