Bank Innovation
APRIL 17, 2019
Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.
PYMNTS
APRIL 3, 2018
How to bring mobile banking to the realm of the spoken word – beyond the mere recitation of account data, beyond call and response? Ideally, those actions should run the gamut of transactions and financial services, across payments and cards. It’s not online banking, it’s not mobile banking, it’s a digital user experience,” he said.
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PYMNTS
OCTOBER 8, 2019
“We have redesigned the end-to-end MMF user experience in our Citibank Online Investment portal to ensure that we are providing our clients with more data-rich fund research and analytics tools; new choices for automated sweep rebalancing; a simplified account structure; and enhanced usability with increased customization options.”.
PYMNTS
APRIL 18, 2019
The Wave financial technology platform, he said, at base, is designed to handle the bookkeeping and tax complexities for its micro-merchant customers as they generate invoices and collect funds. That is the reality of what customers want in terms of user experience.”. That is a game-changer for the little guy.”. “I
Jack Henry
AUGUST 13, 2014
Providing a viable online and mobile solution has been the recent focus for most FIs fighting to compete. The article outlines the move companies like Facebook and Google are making to position themselves to get into the $60 billion worth of mobile payments (by 2017). What is your mobile strategy? Who is your RDC provider?
Fintech Labs Insights
SEPTEMBER 23, 2016
If you are a community bank or credit union, then there’s a lot to like in the launch of Business Banking Mobile from NCR. The app brings the SaaS banking services platform to the mobile channel, giving small-and-medium FIs the ability to offer their business customers a range of services via iOS and Android devices.
NCR
MAY 25, 2016
The disruption caused recently by the emergence of a wide range of new financial technology (Fintech) players has been a huge jolt for the banking sector, and reminded traditional players that they cannot afford to be complacent in the face of these competitors. An opportunity for collaboration. ” An effective approach?
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