Financial Technology Innovation Operations User Experience 
Bank Innovation
APRIL 17, 2019
Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.
PYMNTS
JANUARY 22, 2019
At the World Economic Forum in Davos, Switzerland, executives of PayPal and Mastercard touted partnerships between financial technology companies and banks as a positive way to gain customers’ trust and innovate new ways for customers to interact with their finances. On Tuesday (Jan.
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PYMNTS
FEBRUARY 29, 2016
Just because businesses are interested and willing to adopt payments innovations doesn’t mean it’s going to happen. Other key players in the adoption curve include government entities and financial institutions, says Bottomline Technologies Managing Director of Digital Banking Norm DeLuca. Value Propositions.
PYMNTS
NOVEMBER 12, 2020
Even so, as this week's exploration of bank-FinTech collaborations and open banking initiatives reveals, opportunities to add new revenue streams, improve product offerings and enhance the end-user experience are too promising to ignore. Visa Launches FinTech Collaboration Initiative In Europe.
PYMNTS
JANUARY 24, 2020
Mastercard teamed up with Galileo Financial Technologies to do the same for freelancers. It’s a big hit with users. The whole [disbursements] process now is set up for self-service,” Shutterstock Vice President of Content Operations Paul Brennan recently told PYMNTS. “It Like when JPMorgan Chase & Co.
Fintech Labs Insights
MAY 26, 2017
ABN AMRO’s Helène Erftemeijer elaborated on the role Fenergo’s technology will play in helping the bank improve the user experience for its clients. “Fenergo is the technology platform that will underpin this initiative.”
Insights on Business
JUNE 14, 2018
Here are a few examples of how digital reinvention is being used by banks today: A bank in North America is using digital reinvention to improve its customer rewards program by using blockchain technology to give customers real-time data about their rewards account and a much better user experience. Footnotes: Macknight, Joy.
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