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Fleet Feet: Running Shoe Retailer Sprints With Technology

PYMNTS

Americans are exercising through the pandemic. The pandemic seems to have had a strong positive impact on participation in the entire sport of running,” Fleet Feet’s Director of Retail Experience Matt Werder told PYMNTS. Just ask Nike or Peloton , who have racked up impressive usage and revenue KPIs over the past few months.

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Build-A-Bear Succeeds So Hard They Fail

PYMNTS

Generally for a retail store, attracting a crowd is good news. Unless, of course, that crowd is too big to serve, in which case, life goes from a successful day at the shop to an exercise in controlled anarchy — particularly if the crowd has to be turned away without completing their desired purchases.

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Connected Consumers Are Ready To Buy — Given The Right Context

PYMNTS

Retailers lose out on an estimated $236 billion worth of sales annually because they create difficult or frustrating shopping and checkout experiences. That’s why it is important for retailers to meet consumers on their own terms. Connected consumers are ready to buy, as long as retailers can make the efficient, contextual sell.

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Delivery Delays Of 3 Months Or More Hamper Peloton

PYMNTS

The paper cited interviews and social media posts by customers who said the bikes they had been promised were weeks or even months behind schedule — often with no notice until the day they were scheduled to arrive or even later.

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Willy Street Co-op Thinks Small To Get Big Results

PYMNTS

Which adds up to a situation for food-related retailers looking to enter into the world of buying and selling sustenance. Social media accounts strongly indicate that consumers are on a constant hunt for newer, fresher and more unique dining experiences — but it is almost impossible for culinary innovators to make it into the marketplace.

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Big Tech Compliance Tracker: Tencent Says Big Tech Needs Greater Oversight; Group Seeks To Block Maryland Online Ad Tax

PYMNTS

The tech company’s formidable performance comes as Chinese authorities seek to exercise more control over the nation’s top digital platforms. The European Commission told Amazon of its “preliminary view that it has breached EU antitrust rules by distorting competition in online retail markets,” according to the statement.

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Consumers Want More Banking App Control — Will FIs Step Up?

PYMNTS

Even so, it will require long and hard work to build those better consumer experiences — and to provide tools and apps that enable bank and CU customers to exercise more control. Whether via eCommerce shopping or retail loyalty programs, consumers are getting used to increasingly personalized experiences. “We Specific Controls.

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