PYMNTS

AUGUST 9, 2018

Retailers lose out on an estimated $236 billion worth of sales annually because they create difficult or frustrating shopping and checkout experiences. That’s why it is important for retailers to meet consumers on their own terms. Connected consumers are ready to buy, as long as retailers can make the efficient, contextual sell.

Millennials 101

Millennials social media Exercises Retail 101

PYMNTS

DECEMBER 3, 2019

Even so, it will require long and hard work to build those better consumer experiences — and to provide tools and apps that enable bank and CU customers to exercise more control. Whether via eCommerce shopping or retail loyalty programs, consumers are getting used to increasingly personalized experiences. “We Specific Controls.

Mobile 137

Mobile social media Millennials Exercises 137

PYMNTS

MAY 1, 2020

Millennial and Gen Z stereotypes often revolve around being tied to smartphones or computer screens, but these consumers love the outdoors just as much as their parents’ and grandparents’ generations. That also means retailers are missing out on selling the high-margin specialized equipment that drives much of their annual sales.

Millennials 141

Millennials social media Retail Guidelines 141

CB Insights

SEPTEMBER 24, 2018

The wellness trends is affecting everything from the way gyms operate to how retailers design clothing to how smart cities are designed. Notably, millennials are more lifestyle-focused, placing a greater value on health and wellness over material goods than ever before. Meet Maya, our hypothetical wellness-focused millennial consumer.

Trends 76

Trends Branding Examples Industry 76

CB Insights

SEPTEMBER 4, 2019

Popular media coverage of millennials often fixates on the industries the generation is allegedly killing and their supposed fiscal irresponsibility. Some industries benefiting from millennials’ increased spending power, such as travel, reflect well-worn Gen Y tropes like the general preference for “experiences” over things.

Millennials 78

Millennials Industry Branding social media 78

CB Insights

JUNE 17, 2020

As more people have worked, learned, banked, exercised, relaxed, and even sought medical care from home during Covid-19, they have gotten a crash course in just how much can be accomplished at home. Retail: Shopping goes even more online as grocery joins the e-commerce revolution. Remote learning technology. 3D printing.

Industry 101

Industry Technology Online Video 101