South State Correspondent

APRIL 27, 2022

In this article, we walk through why banks should focus on total experience (TX) and give you the ten critical factors that can catapult your bank ahead of almost every bank in the industry. What Is Total Experience? Total experience is the latest evolution of providing superior service. You can download it HERE.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

FICO

MARCH 6, 2020

Financial crimes compliance has often been seen as a mere cost-center activity, and a “check-the-box” exercise to keep auditors and regulators satisfied. Technology has the power to significantly improve compliance efficiency, reduce costs, add brand value, and increase the customer experience. However, this has changed over time.

Compliance 81

Compliance Technology Fraud Analytics 81

CB Insights

OCTOBER 31, 2019

Chatbots could help mitigate some of these problems by streamlining patient engagement and increasing access to care in underserved regions. The app provides a “toolkit” of exercises designed for purposes like focusing while overwhelmed, managing conflict, and relaxation. Commerce: Convenient browsing & personalized shopping.

Industry 78

Industry Examples Tools Retail 78

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Better had one of the best consumer user experiences out there but that isn’t enough. The clock kept ticking.

Company 78

Company US San Francisco Capital 78