article thumbnail

Strava’s Journey From Fitness App To Fitness Ecosystem

PYMNTS

In some ways, Strava is a very much like any social media platform, albeit with a slightly narrower focus than most. It is getting very serious about the larger social media play and the ecosystem it hopes to build around it. Quarles is new to his job, having come on board last spring, but he is not new to social media.

article thumbnail

Delivery Delays Of 3 Months Or More Hamper Peloton

PYMNTS

The paper cited interviews and social media posts by customers who said the bikes they had been promised were weeks or even months behind schedule — often with no notice until the day they were scheduled to arrive or even later. All companies need to figure out how to grow into their hype. Peloton executives have been apologetic.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Growth Loops – The New Way To Grow Bank Product Sales

South State Correspondent

Here is a fun exercise – Ask a bank product team, “How do you grow customers?” For example, instead of creating a more appealing lending product and targeting a niche customer segment for a high return on investment growth number, marketing takes an existing product and tries to amplify it with email, digital or social media marketing.

article thumbnail

The Current Banking Crisis – 10 Not So Apparent Lessons

South State Correspondent

8) Deposit Impact of Social Media: SVB’s customer base and followers were highly active on Twitter and other social media properties. The more active your customer base and “friends of the bank” are on social media, the shorter you can expect your deposit duration when sentiment turns negative.

article thumbnail

Connected Consumers Are Ready To Buy — Given The Right Context

PYMNTS

Consumers aren’t digital novices anymore, and they keep expecting more from eCommerce operators. That might mean on a social media platform, or a well-crafted blog designed to appeal to particular hobbyists, or an event and ticketing website, or an online platform devoted to travel. Source: PYMNTS Checkout Conversion Index.

article thumbnail

Instagram Hack Bigger Than Thought

PYMNTS

Instagram, the photo sharing social media network owned by Facebook, said late last week that a cyberattack impacted more people than it previously thought. The photo sharing social network operator said no passwords were stolen in the attack, in which hackers were able to take advantage of a bug in the software.

article thumbnail

Virginia Community Banker: LinkedIn Has Business Development Potential

Independent Banker

When it comes to social media, Bruce Gemmill, senior vice president of John Marshall Bank in Reston, Va., Gemmill has been on the social site for about eight years and was invited by other colleagues to join up. Ann Chen ( ann.chen@icba.org ) is ICBA’s director, social media engagement. IB: Why LinkedIn?