PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

User Experience 100

User Experience Digital Banking Customer Experience System 100

PYMNTS

OCTOBER 15, 2018

Recent reports indicate an uptick in fraudsters targeting large FIs, and headlines surrounding security breaches and cyberattacks fill the news on a near-daily basis. Visa and Mastercard designed the 3DS protocols and provide them under the names Verified by Visa and Mastercard Secure Code. For example, 3DS 2.0

Fraud 165

Fraud Security Mobile User Experience 165

PYMNTS

FEBRUARY 25, 2020

The rewards program and mobile ordering app both required constant testing and tweaking, French said, even for aspects as simple as the user interface. For example], a button not being intuitive enough, or [not doing] what it was supposed to. [We The Secret Sauce Of Security. Chang’s believes these two needs are compatible. “At

Security 140

Security Mobile Chicago Trends 140

PYMNTS

JUNE 10, 2020

According to the report, 82 percent of those between the ages of 18 and 24 bank exclusively through mobile channels, for example. Digital’s appeal to younger users has not been enough to push all FIs to offer comprehensive mobile banking services, however.

Mobile 130

Mobile Security Examples Study 130

PYMNTS

NOVEMBER 9, 2016

Enter 3-D Secure 2.0. In a webinar with James Rendell, vice president of payment security at CA Technologies, and Paul Baker, vice president/senior business leader of enterprise security solutions at Mastercard, PYMNTS’ Karen Webster delved into just how 3-D Secure 2.0 CA Technologies’ Rendell noted that 3-D Secure 2.0

Security 190

Security Payments CA Technology 190

PYMNTS

JANUARY 30, 2018

Regardless of where blockchain makes its mark, what is certain is that corporates have to trust that a largely unfamiliar innovation will work the way it should; that means securely, efficiently and easily. billion raised via controversial initial coin offerings (ICOs) have been lost to lapses in security, including phishing attacks.

blockchain 144

blockchain Security Software Tools 144

Cisco

MAY 24, 2022

This week we welcome Marc Gilman , General Counsel and VP of Compliance at Theta Lake for a Q&A on a key topic for compliance, operational risk, and security leaders – ensuring that robust controls are in place for regulatory, cybersecurity, and privacy of collaboration platforms. All rights reserved.

Compliance 115

Compliance Security Video Meeting 115

Abrigo

MARCH 14, 2022

Access should be easy but not at the expense of data security. Make sure redundant security measures are in place and the required encryption standards. In addition, leveraging lending correspondence software creates a better user experience and streamlines the internal processes. Data security.

Software 195

Software System Policies Data 195

PYMNTS

JUNE 17, 2019

This presents problems for developers, who need to make sure that their products run both smoothly and securely. Developers keen on addressing these concerns must carefully consider how to design and connect their devices to provide reliable, secure performance. I like to use door locks as an example,” he continued. “If

Security 142

Security Michigan Operations User Experience 142

PYMNTS

APRIL 22, 2020

Banks must enable fast and seamless onboarding experiences, but these processes should also be secure. FIs do not really have the choice to make onboarding’s security procedures less stringent, however.

Security 133

Security Data Fraud Tools 133

PYMNTS

OCTOBER 13, 2017

To put it another way, the theme of the fairy tale applies to the transactional world in which we live — getting it all just right and in balance, a crucial concept when it comes to the consumer experience and security in card-not-present (CNP) transactions. Now, “one of the nice things about 3D Secure 2.0” There will be 2.9

Security 108

Security CA Payments Analytics 108

Perficient

MARCH 3, 2021

The user experience on landing pages was less of a concern. In 2014, to safeguard user experience against content injection, secure requests using HTTPS became a ranking signal. However, the Page Experience signal could become an important inclusion signal.

Google 309

Google User Experience Mobile Maine 309

PYMNTS

APRIL 2, 2019

The brand is currently running a promotion that will allow users to gain points for free pizza by buying slices, even counting slices that are bought at other fast food pizza brands. Burger King, for example, is downgrading the price of its signature sandwich, the Whopper, to $.01 01 for a short period of time.

Security 152

Security Mobile Branding User Experience 152

PYMNTS

AUGUST 24, 2017

3D-Secure 2.0 In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well.

Security 102

Security CA User Experience Mobile 102

PYMNTS

NOVEMBER 19, 2020

One of the most challenging components surrounds security, Hansson explained, pointing to the need to actually verify that not only is a potential buyer safe to do business with, but that the representative for that buyer is authorized to make a purchase. Traditionally, Hansson offered as an example, a seller might offer up a truck for sale.

Payments 263

Payments User Experience Online Strategy 263

PYMNTS

APRIL 27, 2020

“The biggest problem in IT is still the basic fact that most companies cannot completely defend their basic security,” says biometrics expert and consultant Mike Cherry. If eCommerce doesn’t have basic security no biometrics technology in the world can protect the identity and data of its users. In other words, a hack is a hack.

Fraud 164

Fraud Company Security Comparison 164

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

APRIL 2, 2019

The brand is currently running a promotion that will allow users to gain points for free pizza by buying slices, even counting slices that are bought at other fast food pizza brands. Burger King, for example, is downgrading the price of its signature sandwich, the Whopper, to $.01 01 for a short period of time.

Security 100

Security Mobile Branding User Experience 100

PYMNTS

SEPTEMBER 30, 2019

Maersk Chief Technology and Information Officer Adam Banks spoke earlier this month at a cybersecurity conference, reflecting on that 2017 attack and noting that the company was “not unusually weak,” and adding that this is a fact for many organizations that can, unfortunately, lead to a false sense of security.

User Experience 144

User Experience Security Technology Conference 144

Perficient

FEBRUARY 1, 2021

In the old days of on-premises computing, software companies had to make sure that their software and all up upgrades worked with many operating systems, databases, middleware and security platforms. enhancements, users can now easily drag filters established at the visualization level to the dashboard level and vice versa. With the 5.9

Analytics 322

Analytics Analysis Data User Experience 322

Perficient

JUNE 24, 2023

While Optimizely is used as an example, the concepts discussed can apply to other digital experience tools as well.

Tools 251

Tools Digital Strategies Analytics System 251

PYMNTS

MARCH 20, 2020

Madrid, Spain-based security firm buguroo is combatting account opening fraud with its bugFraud solution, which uses deep learning to detect fraud by measuring how application processes compare to legitimate transactions. Balancing seamless-but-fraud-free user experiences requires careful effort, however.

Industry 225

Industry Fraud social media Security 225

PYMNTS

OCTOBER 7, 2020

By way of example, Ali noted that in countries such as South Africa, the use of QR codes has been embraced by the financial services industry. That security layer itself is only as strong as the authentication process. Against that backdrop, fraud has been skyrocketing. It’s social engineering at its worst, affirmed Ali.

Mobile 245

Mobile Security Fraud Digital Banking 245

PYMNTS

OCTOBER 25, 2020

Touting 5G data speeds that are already 25 times faster than current 4G technology (and will eventually be 100 times faster), the two companies said the security, reliability and ultra-low lag times will bring increased efficiency and reduced costs. Samsung’s View. billion telecom equipment contract that Samsung signed with Verizon.

Technology 257

Technology Samsung Mobile United States 257

PYMNTS

SEPTEMBER 15, 2020

They must reassure customers they are safe from viral contagion in sharing economy spaces while ensuring their personal data is secure from rising incidents of fraud. Payments providers are seeking more secure and compliant ways of onboarding and authenticating customers to help deter online fraud.

Report 206

Report Los Angeles Fraud Utah 206

PYMNTS

APRIL 2, 2019

There will never be cohesiveness and success seen, he continued (using the internet as an example), until there is an embrace across the financial services industry of a single platform — or two platforms (to spur competition). The user experience today, in authorizing online payments, crosses anywhere from five to 15 screens.

Software 165

Software User Experience Security Compliance 165

PYMNTS

AUGUST 7, 2019

million Americans hitch rides through ridesharing offerings like Uber or Lyft , for example, and 41 million book travel or accommodations with homesharing services like Airbnb or Hotels.com. While this makes it easier for consumers to sign up and create accounts, it also makes it remarkably easy for fraudsters to pose as legitimate users.

Report 182

Report Fraud Survey User Experience 182

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. These extensions will only be granted to a select few retailers, however.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

JULY 1, 2020

“From global customer acquisition efforts to real-time personalization of the user experience to infrastructure technology management, the opportunities are endless.”. Cloud-based tools can also expedite approvals for daily payments and transactions, allowing businesses and consumers to send and receive funds as necessary.”.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

SEPTEMBER 19, 2019

Merchants and FIs have been turning to such solutions to help customers quickly and securely transact. Their ranks include digital platforms such as Amazon Business and Airbnb, meaning they must deliver user experiences that are seamless, secure and allow trustworthy customers to quickly conduct transactions. .

Fraud 128

Fraud Security System Data 128

PYMNTS

JUNE 6, 2016

Customers are drawn to banking technology that is easy to use yet secure enough to safeguard their personal information. For major banks looking to gain consumer trust while staying ahead of the technological curve, creating services that are both simple and secure can be a major challenge. Shaping a streamlined experience.

Security 100

Security Technology Training America 100

PYMNTS

MARCH 26, 2020

And against that backdrop, these smaller firms seeking to modernize banking and payments must understand — and offer — payment experiences that tap into a consumer’s entire life cycle, not just financial services. Davis pointed to Amazon Go as one example, where payments truly are frictionless and are part of the overall commerce experience.

Community 247

Community Community Bank Mobile Cards 247

Celent Banking

NOVEMBER 11, 2014

However, I believe that there is a great opportunity for certain wearable devices to provide strong authentication and enhance the user experience ( see this blog entry ). Examples are starting to trickle out: RBC recently announced that it has partnered up with a firm called Bionym. Much of this is obviously still experimental.

User Experience 207

User Experience Conference Video Online 207

PYMNTS

NOVEMBER 24, 2020

Payments are one example of a customer-facing process that must be flexible enough to meet the needs of a variety of buyers. "To To create a good customer experience, merchants need to adjust their checkout experience to match the specific needs and requests of that market," he said.

Customer Experience 181

Customer Experience Meeting User Experience Examples 181

Abrigo

MARCH 15, 2022

Convenient access to free, local ATMs, security concerns, and being nervous about putting all of their funds in a digital bank were among the reasons provided. In late February, for example, SoFi Technologies Inc. In late February, for example, SoFi Technologies Inc.

Online 195

Online Lending Survey Digital Banking 195

PYMNTS

NOVEMBER 19, 2020

AI tools can even be integrated into digital menu boards to display offerings that are informed by customers’ ordering histories, for example. He added that this level of digital engagement can be a boon to user experience. We need to make sure that everything we are doing is secure.”.

Boston 200

Boston Fraud Meeting Mobile 200

PYMNTS

SEPTEMBER 22, 2020

According to a recent Euromonitor survey, more than 95 percent of CPG online sales occur on retail partner sites, because consumers are attracted to the selection of products and personalization of the experience. “To To capture consumer volume, eRetailers are improving their user experience and lowering product pricing,” says Mediapost.

Company 140

Company Capital Resources Retail 140