Independent Banker

APRIL 30, 2022

Community bankers are embracing innovation like never before—with impressive results. But with so much emphasis placed on customer-facing products and technologies, innovating back-office operations can fall to the bottom of the priority list. Unbundle your end-to-end operations and conduct a SWOT analysis.

Innovation 91

Innovation Community Bank New York City Community 91

Abrigo

JUNE 9, 2020

Technology has enabled financial institutions to operate more quickly and efficiently, creating a better experience for customers. The coronavirus highlighted the importance of technology and digitization within banking, and financial institutions must continue adapting and innovating to remain competitive.

Technology 195

Technology Lending Compliance Data 195

PYMNTS

JANUARY 27, 2021

Financial institutions (FIs) around the world are confronting these issues with numerous digital implementations , as 85 percent of banks are offering some form of digital account opening, for example. Banks must confront numerous fraud threats when they operate digitally, and some of the most pervasive are forms of identity fraud.

Security 213

Security Innovation Fraud Study 213

Perficient

FEBRUARY 22, 2023

The Summit brings together experts in the field, including bank executives, technology vendors, and consultants, to discuss the latest advancements in automation and its impact on the banking industry. Perficient will also bring insight surrounding the banking industry’s growing use of blockchain to the Summit.

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Trends North Carolina Customer Experience Charlotte 474

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

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Innovation Video Course Meeting 245

PYMNTS

OCTOBER 28, 2020

"What I enjoy most is helping our customers thrive in this rapidly changing world and helping them realize their vision in a way that simplifies the adoption of new technology — capabilities that can unleash their innovation in the digital economy," said Craig Muzilla, senior vice president of Red Hat.

Technology 182

Technology United States Innovation Video 182

PYMNTS

NOVEMBER 16, 2020

Fresh off its acquisition of Finance-as-a-Service technology platform Ario , Thinking Capital is looking toward the future of SMB financing. It is now not only a competitive advantage, but an essential requirement for lenders to operate digitally, said Marceau. Flexible Technology.

Lending 289

Lending Technology Capital Meeting 289

PYMNTS

JULY 27, 2020

It’s a landscape that has created an opportune environment for technological innovation. But how can a five-year-old digital native really stack up against companies that have been operating for decades — or even centuries?

Innovation 247

Innovation User Experience Industry Fraud 247

PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Shifting In-Branch Operations. Some are closing physical branches or changing the customer channels they leave open, for example.

Technology 248

Technology ATM Video Tools 248

PYMNTS

NOVEMBER 27, 2019

In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be at a disadvantage, at least when it comes to dollars. That’s especially true as millennials come up through the ranks, and are both comfortable and confident in using technology.

Innovation 215

Innovation Millennials Technology Examples 215

PYMNTS

JANUARY 6, 2021

And according to Doug Brown, senior vice president and general manager of digital banking at NCR , simplicity and innovation have turned what could have been a disastrous year into a transformational pivot for the better. So we led with technology.”. Take restaurants , for example, Brown said: “How do we help them?”

Innovation 318

Innovation Data Examples Community Bank 318

PYMNTS

MARCH 18, 2019

Is there a right way and wrong way to innovate? Gill asserts that most financial institutions, left to their own devices, may end up following a less than optimal path to innovation, and not because they have selected the “wrong” technology solution, since in Gill’s experience, what’s “wrong” for one FI might be right for another.

Technology 237

Technology Innovation Strategy System 237

PYMNTS

MARCH 21, 2019

It’s one thing to want to improve or innovate. What’s harder — and what really makes the difference — is figuring how, where and when to innovate, a task that must take into account various factors and even wildcards that keep popping up in the growing and global digital economy and its various ecosystems. B2B Payments.

Innovation 178

Innovation Fintech Video Payments 178

PYMNTS

DECEMBER 23, 2020

Those that relied on traditional buying and selling methods and manual back office operations have had to find ways to digitize their operations for everything from ordering and invoicing processes to how payments are collected. Mastering The Technology . That is just going to take B2B to the next level.”.

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Innovation Operations Payments Technology 179

PYMNTS

JANUARY 28, 2021

The following Deep Dive examines the interest in contactless payments among credit union members and the opportunity for the CU space to meet members’ changing payment needs through digital innovation. This change in consumer behavior is expected to remain even after vaccines are more widely distributed.

Innovation 187

Innovation Millennials Payments Mobile 187

PYMNTS

MAY 2, 2017

Mastercard today announced the appointment of CIO Ed McLaughlin to president, Operations and Technology. Everyone likes to talk about the T in operations and technology,” McLaughlin said. That’s how it lives every day, everywhere — the consumer experience is the operation.”. And likewise, knowing when to hold back.

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Operations Technology Examples Mobile 109

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. He added that “our customers buy our product because we offer advantages over the technologies mentioned here.

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Innovation Retail Metro Case Study 192

PYMNTS

JANUARY 22, 2020

Three words are driving dramatic technological changes in the fast food space: quality, convenience and speed. Restaurant operators are doing their best to satisfy those demands, spending billions on sophisticated, innovative solutions that improve experiences for customers who are dining in or ordering delivery or pickup.

Technology 146

Technology Operations System Cards 146

PYMNTS

DECEMBER 5, 2019

Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. Pizza chain Domino’s , for example, is planning to test self-driving vehicle technology in one major metro region.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

JANUARY 30, 2020

These operations are quantifiably more efficient: A recent study found that customers typically spend nine minutes to acquire a check from a bank teller, but only 40 seconds to complete the same task with a self-service kiosk. BMO Harris Bank , originally founded in 1817 as the first bank in Canada, is one such example.

Operations 152

Operations ATM Cards Case Study 152

PYMNTS

JULY 10, 2020

Speaking with PYMNTS, Muller highlighted the opportunity that the cannabis space has to adopt payments and other financial technologies that have leapfrogged over legacy solutions. Muller explained that the technology augments existing rails like eCheck and ACH to enhance data capture and transmission to complete a transaction.

Innovation 210

Innovation Payments Tools Compliance 210

BankUnderground

NOVEMBER 2, 2022

Operational risk is rapidly becoming one of the most important threats to the financial system but is also one of the least well understood. But they are only one part of operational risk, which includes losses from any kind of business disruption or human error, including power outages or natural disasters.

Operations 90

Operations Policies System Regulation 90

PYMNTS

FEBRUARY 27, 2019

These market conditions may not seem ripe for FinTech innovation, but where there are challenges, there are opportunities. Michael Sassoon, CEO of banking and technology firm Sasfin , recently told PYMNTS about some of the country’s biggest hurdles in small business FinServ — and what technology innovators hope to do about them.

Technology 190

Technology Industry Innovation Big Data 190

PYMNTS

SEPTEMBER 16, 2019

And, as consumers have many options, fast-casual and quick-service restaurants (QSRs) realize they must meet growing diner expectations and embrace technology to stay relevant. And food-ordering platforms are teaming up with restaurant technology companies to make it easier for eateries to accept delivery orders.

Innovation 192

Innovation Mobile Groups Indiana 192

PYMNTS

APRIL 9, 2019

Retail innovation labs – incubators or tech hubs – aren’t confined to operations run by the likes of Amazon or Walmart. A new lab store from 7-Eleven underscores the innovation wave that is taking place in the convenience store sector of retail – a sector ripe for change, disruption and growth. stores with the innovation.

Innovation 155

Innovation Millennials Dallas Retail 155

PYMNTS

SEPTEMBER 25, 2019

But as time passes and a new decade approaches – one that promises even higher levels of digital innovation and disruption – it’s becoming ever more clear that 5G mobile network technology will help power the so-called Industrial Revolution 4.0. Smart Factory Plans. Images and Robots. also doing the same. also doing the same.

Innovation 160

Innovation Texas Video Mobile 160

PYMNTS

OCTOBER 4, 2019

As part of that awareness, companies across all industries are realizing the strategic value of accounts payable (AP) automation and developing an understanding of emerging technology like artificial intelligence (AI) that plays a critical role in AP automation solutions. As a result, customers can harness them without even knowing about it.

Technology 140

Technology Company Fintech Innovation 140

PYMNTS

DECEMBER 22, 2020

The pandemic has forced businesses to pivot quickly to continue their operations — both domestically and internationally — with relative ease as the health crisis affects everything from supply chains to payment schedules. Many firms are eying new technologies that could accelerate their global B2B transactions amid these shifts.

Innovation 237

Innovation Cards Payments Study 237

PYMNTS

JULY 15, 2020

For the service providers themselves, he noted, it’s critical to have a high-touch relationship with companies that are in search of capital in order to best understand their needs and the way their business operates. But it’s just as important for the business itself to fully understand its options.

Innovation 135

Innovation Tools Strategy Management 135

PYMNTS

APRIL 2, 2019

Innovation is one of the keys to advancement — and that increasingly means opening tech hubs, incubators and other such operations. But not all innovation labs or tech hubs give rise to seamless tech progression. Foot Locker stands as one of the freshest examples of that. Lab Changes.

Innovation 170

Innovation Retail Examples Branding 170

PYMNTS

MARCH 12, 2020

In the global world of eCommerce, said Wang, digital trends that had already started to emerge in the market – around decentralized work, remote communications and pushing global remittances, for example – are now mission-critical in the age of COVID-19. An Opportunity for Innovation . As a result, the company’s sales reached 44.73

Innovation 283

Innovation Policies social media Examples 283

PYMNTS

JANUARY 15, 2020

The grocery battles are heating up in retail, and that is sparking innovation and could lead to even more disruption. Another example of grocery innovation at the show involved “a small autonomous drone using computer vision and artificial intelligence (AI) to tackle on-shelf inventory visibility. Walmart’s Big Move.

Innovation 135

Innovation New Hampshire New York City Retail 135

BankUnderground

JUNE 16, 2021

Certainly, the old chestnut that ‘those who neglect the past are sure to repeat it’ is a valid warning, but how to select the appropriate historical examples and draw the right lessons is a more nuanced exercise that is explored in this post. The Bank’s Millenium of Macroeconomic Data is a good example of this. What’s next?

Examples 129

Examples Policies United States Exercises 129

PYMNTS

DECEMBER 9, 2019

Everyone needs furniture and home furnishings, and that need is helping to drive innovation in that sector of the retail economy. Among the latest examples is a PYMNTS interview with Beck Besecker, CEO and co-founder of Marxent , a company that sells 3D commerce technology. Consider the buying process for a car.

Innovation 138

Innovation Retail Tools Video 138

PYMNTS

SEPTEMBER 2, 2020

One report revealed that more than 72,800 eateries listed on crowd-sourced restaurant review site Yelp had permanently shuttered since the start of the health crisis, for example. Taking such steps can enable QSRs to streamline their operations and lead to significant sales gains, he noted. Managing Order Integrity.

Operations 130

Operations Trends Denver Seattle 130

Insights on Business

JULY 26, 2018

IBM RegTech Innovations. One of the best things about working at IBM—and in the RegTech field in particular—is meeting daily with the engineers and developers who are driving technological innovation in the financial industry. Consider, for example, the blockchain space. IBM driving innovation.

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blockchain Innovation Customer Experience Compliance 151

PYMNTS

JUNE 22, 2020

How Customer Reviews Provide Lifeblood To Restaurant Operations. Customers can find out where their peers are happily returning after good experiences, for example, while eateries can invest time in digital platforms that provide prospective diners with information to secure their patronage. The Value In Quick Responses .

Operations 156

Operations social media Online Survey 156