Empathy: The Business Value of Experience Design (Part 1 of 8)
Perficient
NOVEMBER 17, 2020
This is the second in a series of blog posts sharing the results of our study on the business value of experience design. In this post, we explore the value of empathy: revealing how users think, perceive, and interact with digital products and how those product experiences help make their lives easier. The history of technology – especially digital technology – is filled with great ideas that didn’t quite work out as expected.
Let's personalize your content