PYMNTS

MARCH 27, 2019

The need to stay competitive remains a top reason for companies in the $1 trillion accommodations and food services market to look to innovate as they seek to distinguish themselves from other market participants. percent — of QSR merchants indicated meeting consumer demand for new payment methods as a reason to innovate.

Innovation 130

Innovation Branding Retail Meeting 130

Perficient

SEPTEMBER 29, 2020

The world is quite a different place than it was six months ago, and with the 2020 holiday season fast approaching, the pressure is on to meet revenue goals in what’s been an uncertain year. What will be different this holiday season and how to adjust your strategy accordingly. Missed the webinar? Jim, please introduce yourself.

Marketing 294

Marketing Branding Data Industry 294

Celent Banking

JANUARY 25, 2016

Phones have been steadily growing in size to meet this need. There´s the Surface 4 and others that are starting to seriously go after the laptop market with a full operating system and keyboard, but the best-selling tablets on amazon are all those with small screens and cheap price tags.

Resources 100

Resources Mobile Strategy Digital Strategies 100

Perficient

FEBRUARY 25, 2021

Cross-unit collaboration is another effective way to maintain a tight (positively correlated) relationship between measurement systems (performance and operational) and CX objectives. Explore our Strategy and Consulting practice to learn how we’re partnering with CX leaders to meet unforeseen challenges and enable change as never before.

Meeting 309

Meeting Customer Experience Branding Leadership 309

PYMNTS

JUNE 15, 2020

Any business, new or old, that hasn’t used the last 12 weeks to rethink its business focus, business model and digital strategy likely won’t make it in the long term — but not because an overnight sensation will emerge in the next few months to eat its lunch. There is, of course, some truth to this. billion in sales by 2023.

Innovation 214

Innovation Mobile Capital Operations 214

South State Correspondent

MAY 18, 2023

Led by our Chief Data Architect and SVP of Digital Strategy , the effort was a lesson in how to be more innovative and work together to achieve the sole goal of the customer experience. Programmatically, this may occur with all documents older than a specific date or for documents that don’t meet a certain quality score.

US 195

US Training Examples Data 195

NCR

JULY 5, 2016

According to the organization, FIs that aggressively approach all three models can double annual revenue growth in developed markets, while reducing service costs by one-fifth. Moving towards digitalization . Based in the UK, Andy is responsible for the marketing for NCR’s payments solutions. Image credit: iStockphoto/vm.

Training 56

Training System Digital Strategies Leadership 56

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Consumers crave a customized experience.

Trends 64

Trends Cyber Security Big Data Analytics 64

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Consumers crave a customized experience.

Trends 48

Trends Cyber Security Big Data Analytics 48

NCR

JUNE 3, 2016

In the financial services industry, remote deposit capture first entered the market in the early 2000s, and now according to a recent survey by the American Bankers Association, one in seven Americans use mobile check deposit. How are you differentiating in this increasingly competitive market? banking industry by many.

Mobile 40

Mobile Customer Experience Software Strategy 40

PYMNTS

OCTOBER 14, 2020

But this year, business at DRINKS – which also operates B2B wine distribution for Kroger, QVC and other accounts – hit so hard in Q2 that the company had to cap its shipments to have any kind of shot at meeting demand. “By Ignoring that technology component would be similar to thinking about Amazon as a big warehouse operator.”.

Retail 141

Retail Case Study Apple Exercises 141

Independent Banker

SEPTEMBER 1, 2021

Harland Clarke Account Advisor lets you engage new customers the moment they consider opening a new account — online or in-person — in guided digital conversations that uncover and address their unique financial needs to make consistent, relevant and accurate product recommendations. The bar for digital personalization has never been higher.

Analytics 91

Analytics Digital Strategies Analysis Meeting 91

Cisco

MAY 5, 2021

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us. Futureproof your CX strategy.

Customer Experience 129

Customer Experience Branding Tools Strategy 129

FICO

JUNE 21, 2022

A similar number (25%) of well-established banks also expect to be fully reliant on deployment of data warehouses and analytics operations via cloud-hosted decision platforms. Digital decision platforms have been driving a diverse mix of innovations. Key Steps on the Digital Decision Platform Journey. million (US$9.7

Management 52

Management Customer Experience Regional Strategy 52

CB Insights

JANUARY 6, 2019

The Home Depot also operates a secondary lab out of Austin called BlackLocus. CVS — Digital Innovation Lab. The CVS innovation center is focused on creating new digital health solutions. Notable Projects: Lululemon Lab operates under the concept of “offline exclusivity.” Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77

CB Insights

MAY 10, 2018

Before BCG and McKinsey and Bain, most business people dismissed “strategy” as something for generals and political campaigns. Expertise: An experienced operator’s perspective on a problem and the different ways that it can be solved. Consultants did this because clients weren’t.

Strategy 78

Strategy Management Analytics Tools 78

FICO

MARCH 28, 2023

While most marketers were comfortable using data and had access to a wide variety of data types, there was an interesting disconnect. Banks need insights that help them meet customers where they are in life. Feature generation and profiling facilitates an advanced data infrastructure for AI-enabled, digital business operations.

How To 52

How To Analytics Data Strategy 52

Gonzobanker

DECEMBER 22, 2014

A keen industry mind who banks the highest tweets-per-minute ratio of anyone out there, Bradley departed his VP digital strategy position at California’s $3B Mechanics Bank to be North American head of innovation for $77B and Top 20 worldwide bank Santander. Winner: Check Digit. That’s one helluva move up. Buena suerte, Bradley!

Los Angeles 101

Los Angeles Apple Risk Management California 101

Perficient

NOVEMBER 12, 2020

The digital agency emerged in the 1990s, soon after companies realized that the web would be driving customers to their web site and that they needed to make sure these customers got there. Imitation is the sincerest form of flattery, but in the case of digital experience design, it’s a quick way of getting a product off the ground.

How To 508

How To Branding Customer Experience Industry 508

CB Insights

MAY 15, 2019

Visa — One Market Center. Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. Founded: 2013.

Innovation 78

Innovation blockchain Technology Groups 78