article thumbnail

Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

That said, many lessons can be learned by looking across various industries for best practices around understanding the customer journey, engaging brand experiences, and Millennial and Gen Z customer acquisition and servicing. You can also learn more about how Perficient can help companies with their digital transformation on our site.

article thumbnail

Credit Union’s API Drive To Digital Innovation

PYMNTS

The challenge for credit unions (CUs), she said, is in knowing that APIs aren’t by themselves a digital strategy — the idea that one can easily flip on function via an API can lull leaders into a false belief that tapping into tech to better serve the customer base is as easy as turning on a light. . Building What’s Next .

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Alphabet’s New CEO, Millennial Black Friday Spending And Digital Drivers’ Licenses Top This Week’s News

PYMNTS

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. Top News . operations. Curing the $2.4T

article thumbnail

What Will Bankers Purchase in 2018?

William Mills

Financial institutions are transforming their business practices to introduce new technologies and services and enhance customer service and as they continue to increase the scope of their digital strategies, gaps in personnel still exist. Future Innovations.

article thumbnail

Fiserv: What It Will Take For Business To Finally Get Rid Of The Paper Check

PYMNTS

consumers don’t exactly love the paper check — roughly 38 percent report that they’ve stopped using them entirely, and that shoots up to almost 50 percent when talking about millennials. It’s one thing to have a limited electronic option available — that’s quite different than having a strong digital strategy.”.

Cards 202
article thumbnail

QSRs Battle For US Sales With Online Delivery And Payments

PYMNTS

And with its scale in mobile payments and loyalty members, the company is well-positioned for other innovative initiatives. Touchscreen self-ordering kiosks, a new mobile pay app, dedicated pickup areas for mobile orders, digital menu boards and, yes, in-store WiFi will make up its digital strategy.

Online 101
article thumbnail

Mastercard’s Master Plan: Give Millennials What They Want

PYMNTS

is a rally cry that would perk the ears of many millennials, but how about “ Mastercard , assemble?”. Assemble for millennials is a toolkit that issuers, corporations and IBCUs can use to enable digital financial solutions, in this case targeting millennials, using a single-access digital prepaid product.