PYMNTS

APRIL 9, 2019

BNY Mellon announced Tuesday (April 9) the appointment of three executives to help oversee the digitization strategy at the bank. All three report to Roman Regelman , who is in charge of digital at BNY Mellon and will be based in New York. “Our She’s also managed strategy projects and invested in early-stage companies.

Strategy 100

Strategy New York Digital Strategies Customer Experience 100

PYMNTS

JANUARY 11, 2021

Whether businesses were establishing their modernization roadmaps for the first time or simply accelerating the plans they already had in place, the COVID-19 crisis drove organizations to embrace technology at unprecedented levels in order to manage a remote workforce, supply chain disruptions and economic uncertainty.

Payments 198

Payments Strategy Fintech Tools 198

Insights on Business

SEPTEMBER 6, 2017

To address this, banks are moving at lightning speed to find new ways to become more flexible, adapt to new markets and tap into pools of innovation across the fintech ecosystems to expand their reach and streamline their digital strategies. Boost innovation. Cloud is how they are getting there.

Fintech 146

Fintech Innovation Digital Strategies Strategy 146

PYMNTS

NOVEMBER 23, 2020

Fast-casual chain Chipotle Mexican Grill , which has more than 2,700 global locations, has ramped up efforts to enhance customers’ digital experiences to match those it offers in-restaurant. A Digital-Only Focus. The publicly traded company reported its digital sales increased by 202.5

New York 214

New York Survey Digital Strategies Mobile 214

PYMNTS

MAY 17, 2018

digital operations head Edward Achtner said that the bank has been eyeing such efforts as partnerships. He noted that his own firm’s digital strategy has helped customers transfer $1 billion across mobile devices. That latter firm is a digital lender and credit solutions provider. During the discussion, HSBC U.S.

Fintech 108

Fintech Community Bank Community United States 108

PYMNTS

OCTOBER 31, 2019

As Starbucks continues to pursue new opportunities to expand digital customer relationships, the quick-service coffee chain reported growth in the ranks of its rewards program membership. He added that another element of the company’s digital strategy is artificial intelligence (AI). Starbucks reported revenue of $6.75

US 100

US Digital Strategies Training Customer Experience 100

PYMNTS

AUGUST 15, 2019

Smaller trading businesses, in particular, are struggling to manage the sudden costs of tariffs, as well as the unexpected volatility of supply chains’ geographic adjustments to avoid those fees. The region operates with “an economy which is largely based on trade,” Kocher noted, making it a prime target for bank-FinTech innovation. “We

Marketing 108

Marketing Regional Fintech Capital 108

PYMNTS

JULY 24, 2018

In one report, a survey by treasury management solutions provider Kyriba revealed that treasurers are wasting nearly 5,000 hours every year working with manual spreadsheets. “But what our numbers show, rather dramatically, is the cost of over-relying on spreadsheets to manage an entire finance function, like treasury. .

Survey 102

Survey Analytics Digital Strategies Data 102

PYMNTS

JANUARY 21, 2020

And self-service kiosks, which were once only mainstays in airports, banks and supermarkets, are also “now spreading rapidly across the restaurant space,” per the report. It was reported that the QSR chain would not require customers to make minimum purchases to receive deals and would not restrict discounts to carryout orders.

Tampa 134

Tampa Detroit Philadelphia Technology 134

PYMNTS

MARCH 20, 2018

The Boston Consulting Group (BCG) has released a new report that suggests corporate bankers may be able to halt shrinking profits through digital transformation. The trend is even worse among Western European FIs, with shrinking profits prevalent among 57 percent of institutions in this region, reports said.

Boston 109

Boston Survey Digital Strategies Regional 109

Accenture

JULY 20, 2017

Read the report. Instead of a flash of light and a miraculous rebirth, it’s becoming increasingly obvious that to win in the digital economy, banks not only need to have the right business strategy, they also need to master the discipline of continuously reinventing themselves.

Survey 154

Survey Strategy Digital Strategies Leadership 154

PYMNTS

AUGUST 13, 2020

consumers don’t exactly love the paper check — roughly 38 percent report that they’ve stopped using them entirely, and that shoots up to almost 50 percent when talking about millennials. Historically, that’s been challenging for businesses, because it requires the payor to manage multiple payment methods,” she said.

Cards 202

Cards Strategy Digital Strategies Examples 202

PYMNTS

APRIL 18, 2017

The post and parcel industry stands to gain much from the eCommerce boom, says consulting and professionals services company Accenture, but a new report by the firm notes that a lack of back-office digitization is stifling the industry’s ability to stay on top — and profit. For instance, the U.S.

Big Data 100

Big Data Survey social media Industry 100

Gonzobanker

JULY 6, 2021

It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. Maybe this is the new reality for community bankers, but Cornerstone Advisors is seeing little evidence that they’re serious about implementing a comprehensive digital strategy.

Strategy 158

Strategy System Risk Management Technology 158

PYMNTS

NOVEMBER 22, 2019

We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. In addition to Alexa, the restaurant chain is also turning to other digital innovations.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

DECEMBER 6, 2019

He will be the executive responsible and accountable for leading Google, and managing Alphabet’s investment in our portfolio of Other Bets.” . Visa is working with four global finance firms to help FinTechs issue digital and plastic payments. Trackers and Reports. Report: Crypto Fraud Losses Reach $4.4B Curing the $2.4T

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

JUNE 22, 2020

“Our payment strategy is, you know, a big part of that flexibility, and being able to serve our sellers with a more seamless experience and give buyers more relevant choice is scaling globally,” she said.

Strategy 230

Strategy Payments America Examples 230

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Phone menus dead-end.

Technology 117

Technology Resources Fraud Strategy 117

PYMNTS

OCTOBER 11, 2019

And, according to some reports now emerging, it looks like there could soon be a whole lot more. According to reports, CIBO Express is looking to license Amazon’s Go tech to create a similarly seamless, cashierless retail experiences in locations where customers are going to be very on the go.

Leadership 100

Leadership Apple Branding Retail 100

PYMNTS

AUGUST 8, 2018

“Through digital transformations, agencies can integrate cutting-edge technologies (such as cloud, mobile, artificial intelligence and automation) and modern management practices (for instance, agile software development) to dramatically improve services and outcomes for constituents,” its report said. Digital Strategies.

New York City 101

New York City Hawaii Survey United States 101

NCR

JULY 5, 2016

Well, an EY report highlighted the key issues that pose problems for the industry. Digital change: Technology is reshaping almost every sector, and banking is no exception. Most banks have traditionally concentrated their digital growth on the customer-facing side of the business. So what hurdles must banks overcome?

Training 56

Training System Digital Strategies Leadership 56

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Get the 54-page retail report. You can see our list of 30 fintech-focused corporate innovation labs here. Founded: 2015.

Innovation 77

Innovation Retail Branding Technology 77

Javelin Strategy & Research

FEBRUARY 1, 2022

Banner Section Home Rss.xml Scorecard Reports Recognizing Excellence in the Marketplace! The report me. Its approach allows banks and credit uni. Its approach allows banks and credit uni. Its approach allows banks and credit uni. The scorecard assesses five companies examined in a.

Report 40

Report Digital Banking Fraud Mobile 40

CB Insights

MAY 10, 2018

Before BCG and McKinsey and Bain, most business people dismissed “strategy” as something for generals and political campaigns. State of Innovation Report. Get exclusive access to our survey of 677 corporate strategy executives. Many are still in wide usage today. According to estimates, McKinsey makes about $8.8B

Strategy 78

Strategy Management Analytics Tools 78

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. A recent study by Accenture reported on 30 major banking applications. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1.

Trends 64

Trends Cyber Security Big Data Analytics 64

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. A recent study by Accenture reported on 30 major banking applications. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1.

Trends 48

Trends Cyber Security Big Data Analytics 48

PYMNTS

NOVEMBER 20, 2020

Karen Webster says it’s time for policymakers and payments innovators to get creative – and to educate and incent consumers in order to put COVID in our rear view. The recasting of Google’s digital wallet as a super app launched on Wednesday (Nov. Top Trackers and Reports. 18) in the U.S. on Android and iOS.

Mobile 160

Mobile Strategy Google Innovation 160

Insights on Business

JULY 1, 2019

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Seeing customer feedback as a data source.

Compliance 96

Compliance Customer Experience Analysis Data 96

Perficient

SEPTEMBER 29, 2020

He’s an amazing talent in terms of overall digital strategy and really helping clients develop a vision and, for that matter, drive digital transformation. It’s been a pleasure working with you and bringing some of your ideas to our digital strategies as well. Jim: Thanks, Eric.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

NOVEMBER 19, 2019

” “Boost’s technology, paired with their supplier enrollment and reporting capabilities, enables our clients to overcome acceptance concerns and grow their card programs,” he said in a statement. Xero Aims For Supplier Payment Acceleration.

Cards 101

Cards Strategy Payments Technology 101

Gonzobanker

DECEMBER 22, 2014

Rise of the Analytics Organization in a Dog-Eat-Dog World – Brush off your resumes Gonzoanalysts, at our client roundtables we heard about analytics organizations being formed and analysts and managers being hired to head them. Today the check digit is the root cause of inefficient loan origination processes. EVP: Hell no.

Los Angeles 101

Los Angeles Apple Risk Management California 101