Digital Strategies, Groups, Innovation and Risk Management

What customer complaints can tell you about your experience (and your compliance)

Insights on Business

JULY 1, 2019

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Seeing customer feedback as a data source.

Compliance

Compliance Customer Experience Analysis Data

The 2014 GonzoBanker Awards

Gonzobanker

DECEMBER 22, 2014

With so much buzz around mobile apps with budget bubbles and alerts that only a small group of consumers ever download and try, it’s great to hear about shops like $3B Tinker Federal Credit Union, which has quietly grown to provide financial education to 20,000 people a year. Risk Management. ??? That’s one helluva move up.

Los Angeles

Los Angeles Apple Risk Management California

Community Banking Brief

What customer complaints can tell you about your experience (and your compliance)

The 2014 GonzoBanker Awards

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