PYMNTS

JUNE 3, 2020

Brick-and-mortar branches shuttered as social distancing measures were enforced, and customers subsequently turned to mobile apps or websites to fulfill their banking needs rather than risking in-person visits. Online account openings have increased 14.5 Confronting Digital Banking Reality.

Digital Banking 131

Digital Banking Mobile Tools Online 131

PYMNTS

NOVEMBER 24, 2020

The pandemic is reshaping banking. The conversation came against a backdrop where, as noted in a recent PYMNTS Tracker , a majority of Americans did their banking online last year. As more banking has shifted online, an increasing amount of that online activity is occurring across mobile conduits.

Digital Banking 267

Digital Banking Analytics Mobile Cards 267

PYMNTS

NOVEMBER 17, 2020

Lumin Digital announced today (Nov. 17) that it will provide Los Angeles Federal Credit Union (LAFCU) with its cloud-based online and mobile digital banking platform, according to a press release emailed to PYMNTS. At LAFCU, we continuously want to improve the products and services we offer.

Los Angeles 192

Los Angeles Digital Banking Analytics Mobile 192

PYMNTS

APRIL 30, 2020

The coronavirus pandemic has consumers around the world turning to digital devices to access banking services. The new surge in demand is putting financial institutions’ (FIs’) online and mobile offerings to the test and allowing FIs to show off their digital investments and know-how to assure customers that they are in good hands.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

PYMNTS

JUNE 1, 2020

The new coronavirus had an immediate and profound effect on the financial services industry, as brick-and-mortar bank branches closed to protect public health. Those closures meant that many consumers in countries like the United States were left only with digital platforms to access their bank accounts or to conduct necessary transactions.

Digital Banking 136

Digital Banking Delaware Tools Mobile 136

Gonzobanker

OCTOBER 13, 2020

Smaller banks and credit unions can bring unique value to the mobile ‘arms race.’ marketplace have made significant investments in their mobile applications centered around improving the client experience. Mobile app store ratings have gone from an average of 4.2 Make Digital Benchmarks and KPIs Visible.

Strategy 158

Strategy Digital Banking Digital Strategies Mobile 158

PYMNTS

JUNE 10, 2020

In one of the signs of where we are and where we are headed in the warp-speed transformation of digital banking, consider the internet meme that poses a multiple-choice question and series of answers. Who led the digital transformation of your company? A) CEO B) CFO C) COVID-19.”.

Digital Banking 145

Digital Banking Mobile Security Examples 145

PYMNTS

MARCH 22, 2018

Online and mobile banking interfaces have become must-have features for financial institutions in the digital age. Fifty-five percent of Americans have a full-service banking app on their phone, and 16 percent check these apps at least once per day. Around the Digital Banking World.

Digital Banking 152

Digital Banking Report Mobile Online 152

PYMNTS

APRIL 23, 2020

Branch visits are vital to customers’ financial lifestyles, despite mobile and online banking’s growing popularity. One bank working to ensure its in-branch systems match its online capabilities is Cleveland, Ohio-based KeyBank , which operates 1,197 branches across the country and handles more than $137 billion in assets.

System 226

System Digital Banking Guidelines Online 226

PYMNTS

JANUARY 3, 2020

In late June, the Monetary Authority of Singapore (MAS) sent a ripple through the global financial services ecosystem with the announcement of its intention to issue five digital bank licenses to eligible applicants. Oversea-Chinese Banking Corp. and United Overseas Bank Ltd. billion ($1.1 Grab + Singtel .

Digital Banking 130

Digital Banking Groups Regional Mobile 130

PYMNTS

APRIL 23, 2020

Crafting the seamlessness customers want means FIs are overhauling their digital infrastructures to enable access to fast, interactive and engaging banking experiences. Developments Around The Cloud Banking World. British FI Lloyds Bank is moving forward on its digital journey with the help of a few partners.

Digital Banking 262

Digital Banking Security Innovation Google 262

ABA Community Banking

JULY 15, 2020

When COVID-19 accelerated customer movement into mobile and online banking solutions, and triggered consumers to push their funds into bank accounts, banks that had made investments in the digital customer experience were positioned to capitalize.

Digital Banking 122

Digital Banking Customer Experience Capital Mobile 122

PYMNTS

SEPTEMBER 11, 2019

Make that leather wallet a mobile one, wielded on smartphones. As we noted in this space earlier in the summer, using apps to bank is markedly being embraced by the younger generation. As spotlighted in the Digital Banking Tracker , the global digital banking market is slated to grow by 16 percent, compounded annually.

Digital Banking 160

Digital Banking Millennials Mobile Regulation 160

PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. Chatbots, AI and Personalization in Indian Banking. million customer queries each month. million customer queries each month.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

CB Insights

MARCH 20, 2023

What is digital banking transformation? Digital banking transformation companies include omnichannel retail banking suites and multiproduct offerings that assist banks with digital transformations, from online opening and onboarding to customers’ mobile app experiences.

Digital Banking 64

Digital Banking Trends Report Marketing 64

Bank Innovation

MAY 4, 2017

Consumers are becoming more comfortable with biometrics in banking—most are now actively asking for the capability to be included in their mobile and online banking experience. consumers released today by biometric identity solutions […].

Survey 308

Survey Digital Banking Mobile Online 308

Payments Dive

OCTOBER 18, 2019

Traditional banks in the U.S. and Europe are picking up the transition to digital banking as they face heightened competition from fintech startups and consumers become more and more comfortable with mobile apps and online sites for routine functions.

Digital Banking 320

Digital Banking Fintech Mobile Online 320

The Financial Brand

MARCH 18, 2024

This article Two Screens, One Goal: Where Mobile and Online Banking Meet Local Growth appeared first on The Financial Brand. When it comes to serving local communities, is mobile banking the new king or does web-based banking still hold the crown?

Meeting 24

Meeting Online Mobile Branding 24

PYMNTS

FEBRUARY 21, 2020

To be the bank, buy the bank. Upon releasing its latest earnings, LendingClub , known up until now for its personal loans delivered through its online platform, said it had struck a deal to buy Radius Bancorp. The $185 cash and stock deal would bring an online bank with $1.4

Digital Banking 224

Digital Banking Conference Samsung Fintech 224

Insights on Business

APRIL 28, 2017

With few exceptions, “banking hours” are becoming 24/7/365, or whenever and wherever a customer wants to do banking. Traditionally, banking was a conservative industry with relatively high barriers to entry. Banking products and services were defined and controlled by the bank.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

JULY 11, 2018

Citizens Financial Group announced the launch of its nationwide, direct-to-consumer digital bank. Citizens Access safely and securely offers Member FDIC-insured online savings and CD accounts with attractive rates and no fees to customers across the United States.

Digital Banking 103

Digital Banking United States FDIC ATM 103

PYMNTS

JULY 22, 2020

Banks have been forced to reduce or suspend in-branch activities to prevent the risk of infection at branches at least temporarily. The largest bank in the United States, J.P. Developments From Around The World Of Digital-First Bank ing. The global digital banking platform industry generated $3.95

ATM 225

ATM Digital Banking Alabama Study 225

PYMNTS

NOVEMBER 14, 2019

While small businesses often struggle with a lack of integrated digital tools from their traditional financial service providers, the friction in small business banking is often acute even before an SMB opens an account. Power found that small businesses continue to embrace mobile banking, with its 2019 U.S.

Digital Banking 147

Digital Banking Video Strategy Tools 147

PYMNTS

JUNE 26, 2020

Many banks braced themselves for an oncoming surge in the number of consumers accessing their financial accounts online or via mobile banking apps, but safely and seamlessly providing that access remained tricky for many in the space. Developments Around the Cloud Banking World. customers in late May.

Meeting 227

Meeting Mobile Digital Banking Tools 227

PYMNTS

DECEMBER 30, 2020

The banking industry is hardly exempt from the disruption as social distancing and stay-at-home orders have all but emptied physical bank branches to mitigate potential contagion. How 2020 Impacted Digital-First Banking. Bank branches are also closing faster than ever before.

Digital Banking 240

Digital Banking Study Examples Meeting 240

BankInovation

MAY 19, 2022

Commercial banks are still playing catch-up when it comes to digital account opening, even as more business banking customers move online.

Phoenix 98

Phoenix Digital Banking Survey Online 98

PYMNTS

JANUARY 21, 2021

One common theme amid bank earnings — beyond lofty trading revenues gleaned from Wall Street — has been the increased uptake of mobile banking. Stats from banks, pretty much across the board, have given evidence that consumers have been pivoting to their mobile devices to attend to their everyday financial needs.

Mobile 252

Mobile Report Trends Digital Banking 252

PYMNTS

DECEMBER 30, 2019

In today’s top payments news, PayPal further integrates with Argentinian eCommerce company MercadoLibre, and Singtel and Grab partner to launch a digital bank in Singapore. Singtel, Grab Team Up To Launch Digital Bank In Singapore. Singtel and Grab are partnering to launch a digital full bank in Singapore.

Digital Banking 130

Digital Banking eBook Payments America 130

PYMNTS

NOVEMBER 6, 2020

Starling Bank is pushing ahead with plans to raise another $263 million as the U.K.-based based digital bank looks to fuel additional expansion in its home market while eyeing an initial public offering (IPO) down the line. digital bank public. Bank of England granted Starling a banking license in 2016.

Digital Banking 115

Digital Banking Capital Policies Management 115

PYMNTS

DECEMBER 1, 2019

French startup Pixpay is the first challenger bank to cater to teens, offering a debit Mastercard for cashless payments, news outlets reported on Friday (Nov. Like competitor Kard , Pixpay wants to give teens a way to go digital and ditch cash altogether. . Challenger banks are typically marketed to adults. million (€3.1

Digital Banking 151

Digital Banking ATM Cards Capital 151

PYMNTS

JANUARY 13, 2021

The Office of the Comptroller of the Currency (OCC) granted digital asset platform Anchorage Trust Company a digital banking license, according to a press release Wednesday (Jan. With the national trust bank charter, South Dakota-based Anchorage will become Anchorage Digital Bank , National Association.

South Dakota 131

South Dakota Digital Banking Bitcoin cryptocurrency 131

Bank Innovation

MARCH 13, 2018

EXCLUSIVE - Before social media platform Facebook became a popular channel for digital banks to offer banking features to its customers, let’s not forget that FB was first and foremost an important advertising tool for banks to reach a younger audience. Take British challenger bank Starling Bank, for example.

Digital Banking 249

Digital Banking social media Tools Examples 249

PYMNTS

DECEMBER 14, 2020

The pandemic has had a significant impact on consumer adoption of online and mobile banking services as more people are digitally engaging with their banks to curb health risks. Mobile banking use is ticking up, especially among younger users, with PYMNTS data showing that 75.9

ATM 257

ATM Mobile Strategy Study 257

PYMNTS

NOVEMBER 18, 2020

Chime , a mobile-based startup delivering banking services that has gained strength during the pandemic, is here to stay, according to CEO Chris Britt , CNBC reports. The company’s good fortunes come as people have largely stopped trying to conduct business transactions in person that they can do online.

Mobile 213

Mobile Digital Banking Online Trends 213

CB Insights

JANUARY 5, 2021

In the past few years, the burgeoning popularity of digital banks has only underscored the severity of these problems, with upstarts like Chime and SoFi offering cheaper, faster, and more convenient banking experiences. . get the state of challenger banks report. The digital divide spans countries as well.

Digital Banking 98

Digital Banking US Online FDIC 98

PYMNTS

OCTOBER 18, 2018

In search of added convenience and simplicity, banking customers are migrating to online and mobile banking interfaces, leaving in-person visits to brick-and-mortar branches behind. Around The Digital Banking World. How Banks Are Weaponizing Data To Fight Fraud.

Fraud 178

Fraud social media Data Trends 178

Bank Innovation

SEPTEMBER 19, 2018

It’s been quite a busy year for Germany’s first digital-only challenger bank Fidor. The bank launched two more digital banks this year, and Fidor Chief Commercial Officer Ge Drossaert told Bank Innovation there is yet another bank in the works. We […].

Digital Banking 210

Digital Banking Innovation Operations Online 210