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U.S. Bank Taps Customer Experience Vet for Omnichannel Strategy

American Banker

Bank in Minneapolis has hired retail veteran Beau Gray to head its omnichannel experience team.

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2021 GonzoBanker Awards

Gonzobanker

Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. The merger of equals activity in 2021 was sky high, primarily because banks with pinched margins from low rates worked to grabbed scale. From nowhere, sizable regional players are being created.

Fintech 147
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The 2019 GonzoBanker Awards

Gonzobanker

Second Curve analyst Zack Maxfield opened a TD Bank checking account on his phone in nine minutes while he waited to speak with a teller at one of the bank’s branches, but waited an hour to fund the account and order a debit card. So many miles to go, retail bankers! The bank that got hacked via AWS wins the tech award?

Idaho 148