PYMNTS

DECEMBER 17, 2019

As alt-banking matures and FinTechs mushroom, challenger banks are losing their cool “disruptor cred” and blending into the banking landscape. Their rebel veneer fading, challenger banks and FinTechs are learning the price of being just another part of the financial ecosystem. Not as cool.

San Diego 131

San Diego Fintech Fraud Digital Banking 131

PYMNTS

SEPTEMBER 8, 2020

The technology update “will help customers get access to funds securely and quickly,” the San Diego, California-based firm said, adding that the new release will give financial institutions (FIs) “even more control over” the mobile deposit feature. The goal is to streamline and automate the onboarding process.

Mobile 130

Mobile San Diego California Survey 130

PYMNTS

MARCH 26, 2020

The days of Jesse James or Baby Face Nelson kicking down doors and making off with giant bags emblazoned with dollar signs may be over, but prospective thieves are turning to digital fraud methods that can ultimately steal just as much money — and go on for months or years without being noticed. Good Bots and Bad Bots. he said. “[But

Fraud 141

Fraud Google San Diego Security 141

Cisco

MAY 29, 2019

Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.” Retail Banking Satisfaction StudySM, “declining satisfaction in the areas of problem resolution and telephone customer service offset the gain [in satisfaction scores from 2018].

Customer Experience 72

Customer Experience Retail San Diego Study 72

Cisco

MAY 29, 2019

Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.” Retail Banking Satisfaction StudySM, “declining satisfaction in the areas of problem resolution and telephone customer service offset the gain [in satisfaction scores from 2018].

Customer Experience 48

Customer Experience Retail San Diego Study 48

FICO

SEPTEMBER 10, 2020

But I decided to dig a little further by reaching out to my network of payments and fraud professionals on LinkedIn to get their opinion. Mobile deposit and money transfer, just two of the powerful features of today’s mobile banking apps, make it much easier for people to move money. The Intersection of Fraud and Money Laundering.

Fraud 52

Fraud San Diego Mobile Arizona 52

Gonzobanker

DECEMBER 22, 2015

To Facebook’s Jerry Canning , a solid digital panelist at the ABA conference who pointed to the need to engage in conversations online with the customer, “the new CMO.” A major move forward for Fiserv scaling DNA into banking and a major corporate transformation completed by Roy Whitehead and the WAFD team. Digital Big Mo Award.

Community Bank 60

Community Bank Apple Community Technology 60