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Digital-First Banking Branches Out

PYMNTS

It’s one of the themes explored in the February 2020 Digital-First Banking Tracker® , done in collaboration with NCR Corporation. We’ve all heard that millennials, for example, think of bank branches as a vestiges of another century with little relevance to their financial lives. Is that what people really want?

ATM 191
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Does Anyone Outside PR Firms Think Surveys Are Newsworthy?

Tech and Finance

In a recent blog at Articulate Communications I wrote about the number of surveys that public relations firms send out, and how useless many of them are. I just reviewed my Inbox to see what the recent evidence is…the results are below and include six surveys I have received so far today.

Survey 28
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Getting Mobile Ready

Independent Banker

Research and everyday observation show how consumers are increasingly using mobile technologies. But how far are they willing to go to do their banking on small mobile devices? The latest twists came in September, when one of the biggest technology and payments events of the year featured the announcement of Apple Inc.’s

Mobile 105
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From ACH To IoT: Looking Back On A Year Of Trackers

PYMNTS

DIGITAL BANKING TRACKER. The Digital Banking Tracker looks at how old ways of banking are evolving with the advent of faster technology that allows customers to get real-time updates on their accounts, share money with ease among contacts and even open accounts with a selfie.

Retail 123
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The Financial Industry’s Digital Transformation

FICO

Consumers Demand Personalized Digital Engagement from Banks, In Real Time, On Any Channel. The financial and retail sectors both have emerging competitors who are more technologically sophisticated than the incumbents. And while you may be right about that, banks can no longer afford to dismiss this demographic.