FICO

JUNE 1, 2023

With the proper training, the data will signal a variety of transaction frauds immediately, helping mitigate losses and protect both customers and banks. Customer experience improvement: Just as AI can crunch a load of disparate fraud-related data faster than K.I.T.T. in statistics, both from the University of South Carolina.

Training 59

Training Fraud Customer Experience South Carolina 59

FICO

DECEMBER 20, 2022

As FIs have more customers using more forms of digital payments, defending against the dizzying array of scams will be crucial to their customer experiences, and potentially required for regulatory compliance. Buy-Now-Pay-Later Will Win on Customer Experience but Needs Enhanced Security. TJ holds a B.S.

Fraud 52

Fraud Payments South Carolina Compliance 52

FICO

MAY 3, 2023

Millions of individuals have been left vulnerable, and most (two of out three customers) expect banks to refund victims. The reputation of lenders is being eroded and the issue is attracting scrutiny from regulators. Unfortunately, there is a fundamental tension between this desire and the desire for a positive customer experience.

Fraud 52

Fraud Strategy Analytics South Carolina 52