U.S. Bank Taps Customer Experience Vet for Omnichannel Strategy
American Banker
JUNE 21, 2016
Bank in Minneapolis has hired retail veteran Beau Gray to head its omnichannel experience team.
Customer Experience Minneapolis Regional Retail 
42 
2021 GonzoBanker Awards
Gonzobanker
DECEMBER 17, 2021
Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. From nowhere, sizable regional players are being created. Performance and multiples continue to be solid, outperforming most regional banks. Acronym of the Year. Has to be M-O-E. Bank Merger of the Year.
The 2019 GonzoBanker Awards
Gonzobanker
DECEMBER 20, 2019
So many miles to go, retail bankers! Its Baldrige-winning tenacity on customer experience is legendary and consistent. In a mature credit cycle with a tough yield cure, Chase is still growing retail revenue a 7+% and mobile banking users by 12+%. Good news, banks: We have customers.”. Enough of the scare talk.
Let's personalize your content