Customer Experience Leadership Strategy User Experience 
Perficient
SEPTEMBER 9, 2020
Some may do onboarding to encourage existing customers to use a new platform, but it requires more investment and strategy than just that. The way you improve the buying journey is by understanding your customers, as well as how and why they interact with your business. Do you really know and understand your customers?
PYMNTS
FEBRUARY 3, 2020
Business-to-business (B2B) IT firm Xenon arc is launching an enhanced eCommerce platform for small and medium-sized businesses (SMBs) to improve their user experience when tapping services for the materials industry, the firm announced on Tuesday (Feb. The advanced B2B eCommerce solution is powered by Magento Commerce.
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Perficient
OCTOBER 29, 2020
Sure, users could watch quick bites at home in lockdown but with uncertain job prospects and large flat screens already beaming Netflix non-stop, few were willing to pay for a new service that suddenly seemed both redundant and out-of-step with the new normal. Quibi needed to move users above the FBM action line.
Perficient
MAY 28, 2020
More on How We’re Working with Pega Technology: Cloud-based business solution streamlines user experience and reduces costs. Within the Pega team there is ample room for professional growth, learning experience, and advancement. Employee engagement is something particularly the leadership focuses on, so everyone has a say.
Perficient
NOVEMBER 30, 2020
Your team needs to understand what problem they’re solving before diving into the project, meaning your team needs to work in tandem with the client Product Owner to define the product feature list with help from client leadership and stakeholders. Deliver an Initial Product and Prepare to Retrace Steps. Get Your Team Prepared.
FICO
AUGUST 19, 2022
Enterprise intelligence that powers digital customer experiences has never been more advanced — so why are 70% of digital transformations floundering? So, where’s the “intelligence” in today’s “enterprises,” and the digital customer experiences digital transformation promised to deliver? Breaking the 5 Blockers.
FICO
JUNE 9, 2022
If you are reacting to customer and competitor actions, you are already behind; but enterprise intelligence can get you back in the game. Strategy, Timing, Precision. Having promising strategies and solutions is one thing; validating and fine-tuning them before deploying them is another matter. Tue, 07/02/2019 - 02:45.
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