Remove Customer Experience Remove Leadership Remove Minneapolis Remove Retail
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2021 GonzoBanker Awards

Gonzobanker

Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. Lifetime Leadership Achievement Awards. Through all this, First Farmers has remained disciplined in performance and squarely focused on customers and community. Acronym of the Year. Has to be M-O-E.

Fintech 147
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ABA Uncon: It’s All About Marketing

Social Assurance

In 2020, the ABA Bank Marketing conference was to be held on my home turf in Minneapolis. With a greater emphasis on leadership and strategic tracks in marketing content, and the flexible format of a virtual conference (content is available to attendees through December 31), marketers were given the best of both worlds.

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The 2019 GonzoBanker Awards

Gonzobanker

So many miles to go, retail bankers! Its Baldrige-winning tenacity on customer experience is legendary and consistent. In a mature credit cycle with a tough yield cure, Chase is still growing retail revenue a 7+% and mobile banking users by 12+%. Good news, banks: We have customers.”. Enough of the scare talk.

Idaho 148