Remove Customer Experience Remove Innovation Remove Risk Management Remove South Carolina
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A Digital Transformation Journey: The Humble Wallet

FICO

Innovation Born of Necessity Recently, my digital wallet visions were tested by my rusty golf skills. Learn how FICO lets you use omnichannel communications to connect with customers across the financial lifecycle, and create delightful customer experiences wherever customers engage. TJ holds a B.S.

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Six Steps to Growth in a Global Economic Squeeze

FICO

But the profits of banks in this segment vary significantly, partly because of highly varied credit quality and differing risk appetites in the portfolio. Finding the optimal balance between providing a great customer experience and managing the cost-to-serve has also proved tricky. And the clock is ticking.

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Defending Your Fully Digital Wallet Against Fraud

FICO

As more people go cashless, banks and their customers will run into these real-time payment scams even more often. Defending against them requires a combination of tried-and-true tactics, as well as innovative new technology and approaches. in statistics, both from the University of South Carolina. TJ holds a B.S.

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FICO World 2023 - Agenda Focuses on 3 Key Fraud Strategies

FICO

Jonathan Williams from the UK Payment Systems Regulator will be giving an overview of the UK's experience, how it is tackling financial crime and achieving true innovation, and what emerging and potential markets can take away from the UK’s experience. Fortunately managing APP fraud is an area of expertise for FICO.

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