Perficient

FEBRUARY 22, 2021

Your users need to comprehend information and receive confirmation of an action, process, or clues of what to do next along their journey. You want to ensure a user is navigating your website successfully, and by incorporating animation, you reassure users are interacting with that specific state on the page.

Video 509

Video UX Branding User Experience 509

Perficient

AUGUST 31, 2020

Contrary to popular belief, many customers are primarily interested in getting their question or issue addressed quickly and see self-service or AI as an innovative way to accomplish that. A recent study addresses the new reality of customer expectations. Customer engagement can often touch every part of how you do business.

Innovation 369

Innovation Video Strategy Customer Experience 369

PYMNTS

SEPTEMBER 4, 2018

As the bank hones in on offering a unified customer experience through both digital and physical channels, it will roll out digital banking capabilities for the first time.

User Experience 100

User Experience Customer Experience Regional Digital Banking 100

PYMNTS

NOVEMBER 13, 2019

The bank recently partnered with technology company NCR Corporation for its self-service ATM, which uses real-time customer data to analyze interactions for a more personalized user experience. Other banks, such as Wisconsin-based Associated Ban k, are exploring new ways to improve the in-person banking experience.

Regional 109

Regional ATM Report Alabama 109

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market. According to Glover, that means banks in the U.S.

blockchain 171

blockchain Lending User Experience Mobile 171

FICO

AUGUST 19, 2022

Enterprise intelligence that powers digital customer experiences has never been more advanced — so why are 70% of digital transformations floundering? So, where’s the “intelligence” in today’s “enterprises,” and the digital customer experiences digital transformation promised to deliver? Breaking the 5 Blockers.

Customer Experience 52

Customer Experience Analytics Strategy Management 52

Perficient

AUGUST 30, 2022

In this blog, I define Agile, explain the key components of an Agile approach, and provide an example of a financial services firm leveraging an Agile methodology to create new products that contribute to elevated customer experiences. Preferred technologies (UI/UX technologies, backend technologies like Java,Net, ETL Informatica, etc.)

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. This group has a relationship with technology that has never been seen before … and when I say technology, I am talking about all components of technology.”. An Analogy. and beyond. The Courage Factor.

Innovation 155

Innovation Study Technology Millennials 155

PYMNTS

MARCH 2, 2020

But while there are a nearly endless number of cases presenting corporate payments challenges, increasingly, businesses of all kinds are seeking a similar experience — and prepaid card technology can be a valuable tool in meeting those requirements. From Gig Workers to Rebates. Think of a gig worker of a food delivery service.

Payments 151

Payments Cards Meeting Lending 151

FICO

JUNE 27, 2022

Build Winning Customer Experiences Without Tanking Efficiency. Banking and insurance companies have a customer experience problem: despite spending hundreds of millions of dollars trying to optimize their clients’ customer experiences through digital transformation – spending that totaled more than $1.3

Customer Experience 52

Customer Experience Analytics Strategy Management 52

NCR

APRIL 16, 2018

What this means is that any bank hoping to succeed in the region must have not only a strong brand, but a clear plan to distinguish itself by achieving high standards in customer experience. Consumer demands for the levels of speed, convenience and user-friendliness that digital banking can offer have never been higher.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

Insights on Business

NOVEMBER 16, 2016

In a speech to a YMCA group in 1915, Mr. Rickey said: “There is no luck. And in my 5 years as a partner in the financial services arm of IBM’s Interactive Experience unit, I’ve also come to believe that innovation is the residue of design, as well. I also know him for something he said several decades earlier.

Innovation 117

Innovation Management User Experience Leadership 117

PYMNTS

MAY 26, 2017

FUEL CYCLE equips businesses to engage with customers through gamification and gamified rewards, surveys, group discussions, live chats, etc. The data collected through these online communities gives brands the insights they need to make real-time decisions that serve the commerce king: the customer. PYMNTS: What’s next?

Branding 103

Branding Community Survey Data 103

NCR

SEPTEMBER 1, 2017

In the financial services industry, more companies are recognizing how embracing design culture can empower them to deliver customer experiences that are genuinely new, relevant and beneficial. ” Integrating design into business culture. Spanish bank BBVA is among the big names in the industry that is taking on this challenge.

Customer Experience 100

Customer Experience Strategy Innovation Virginia 100

Insights on Business

JUNE 20, 2018

In today’s global marketplace, financial services firms must grapple with competition, increasing regulation and market volatility while also maintaining profitability and growth in a world disrupted by emerging technologies and fintechs. One significant challenge lies in how firms manage risk. OpenPages 8.0 Financial Crimes. Financial Risk

Regulation 70

Regulation Compliance Analytics System 70

FICO

JUNE 9, 2022

If you are reacting to customer and competitor actions, you are already behind; but enterprise intelligence can get you back in the game. This allows them to leverage and re-use these valuable assets in perpetuity, creating an upward spiral in both the quality and return-on-decisions decisions across the entire customer lifecycle.

Analytics 52

Analytics Strategy Management Customer Experience 52

PYMNTS

JUNE 6, 2016

Customers are drawn to banking technology that is easy to use yet secure enough to safeguard their personal information. For major banks looking to gain consumer trust while staying ahead of the technological curve, creating services that are both simple and secure can be a major challenge. Shaping a streamlined experience.

Security 100

Security Technology Training America 100

ZootBlog

MAY 6, 2016

Biometrics technology creates a better user experience because authentication is faster and easier than remembering countless user names and passwords or going through the motions of answering KBA questions. The good news is that consumers are warming to the idea in other areas of their lives (i.e.

Security 60

Security User Experience Millennials Maine 60

PYMNTS

SEPTEMBER 22, 2017

The second and overlooked area of innovation is in the area of user experience. Liveness detection technology scans the user’s face within five seconds and dismisses a fraudster’s attempt to gain ID authentication approval by just holding in front of the screen a static ID card that may have been stolen from the original ID holder.

Innovation 140

Innovation Knowledge Base Online Mobile 140

Fintech Labs Insights

MAY 14, 2017

From a technologist’s perspective, what’s unique and game-changing about your technology? Williams: Electronic signature as a whole is game-changing technology because it allows organizations to fully automate businesses processes – processes that would normally fall to paper whenever a signature or approval is required.

Community 15

Community Management Analytics Case Study 15

Perficient

OCTOBER 8, 2020

Every Team we create can be secured by Azure Active Directory Groups with appropriate roles like Administrator, member etc. An individual Team can have multiple Channels which can be further secured to a subset of Users belonging to that Team is necessary. So how do we go about doing this? Great candidates for Teams?

Analytics 579

Analytics Management Data Security 579

Fintech Labs Insights

JUNE 22, 2015

Sallie Mae will use Social Money’s CorePro technology to build savings accounts for educational expenses such as tuition and books. First, it demonstrates the value of its new technology organizations can use to make goal-based savings accounts easy to set up, administer and, importantly, be cost-effective.

San Francisco 12

San Francisco Iowa User Experience Millennials 12

Fintech Labs Insights

AUGUST 11, 2016

And via machine learning and artificial intelligence, the more workforces and customers engage with Kore Bots, the more they learn, and the more useful they become. Finovate: Who are your primary customers? Kore: Kore serves Fortune 500 companies that are leaders in technology, productivity, and customer experience.

San Jose 12

San Jose Customer Experience System User Experience 12

NCR

JULY 26, 2017

We live in an era defined by maximum mobility and service availability for consumers, where great strides in technological innovation have created an expectation for people to be able to access the things they want, when they want them. Consider the impact the likes of Amazon and Apple have had on the retail and music industries.

Mobile 81

Mobile ATM User Experience Meeting 81

CB Insights

JANUARY 8, 2019

This is more conceivable thanks to the proliferation of FHIR (Fast Healthcare Interoperability Resources) technology, which looks to increase interoperability among hospitals, physicians, and other relevant parties. Apple is part of the group pushing this standard forward. to deliver better experiences. The ResearchKit 2.0

Apple 78

Apple Data Industry Study 78

William Mills

MAY 9, 2018

Again another financial wellness platform using machine learning technology. A TON of really old technology is being used in mortgage lending. In fact, Fiserv recently sold ALL of their mortgage technology to a PE firm. Grounding your organization’s digital transformation in people, processes, and technology is critical.

Security 40

Security Samsung Strategy San Jose 40

Fintech Labs Insights

JULY 22, 2015

Apex Clearing will explain its cutting-edge financial services platform and how online brokerage firms and FinTech groups can grow their businesses by leveraging our technology. Why it’s a must-see: Apex will demonstrate the speed and simplicity through which customers can open accounts, fund them, and place trades.

San Francisco 12

San Francisco Video Fintech Data 12

CB Insights

MAY 15, 2019

Key people: Annie Ye, Head of DAX, Senior Vice President, DBS Innovation Group; Neal Cross, Managing Director & Chief Innovation Officer. DAX has also worked with the DBS Innovation Group (DiG) on Hack2hire, a hackathon that allows participants to code their way into a career at DBS, and the UNI.CORN management internship program.

Innovation 78

Innovation blockchain Technology Groups 78

South State Correspondent

JULY 19, 2023

Bank marketers should check with their AI governance unit or risk group before utilizing any of these models for suitability. Understanding the concepts of good coding, customer experience, film, art, advertising, and branding will still be required. This application is easy to learn and has a ridiculous value for the cost.

Marketing 195

Marketing Training Video Tools 195

Gonzobanker

DECEMBER 19, 2016

Instead we need to pay serious attention to how technology is changing strategy in our industry and develop gritty tactics to address this shift. So it’s time to light a fire, grab a big tumbler of Scotch and rest up for a busy 2017 as you experience one of the holiday’s greatest traditions: the annual GonzoBanker Awards. Award – MCX.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Instead we need to pay serious attention to how technology is changing strategy in our industry and develop gritty tactics to address this shift. So it’s time to light a fire, grab a big tumbler of Scotch and rest up for a busy 2017 as you experience one of the holiday’s greatest traditions: the annual GonzoBanker Awards. Award – MCX.

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

SEPTEMBER 1, 2015

ArcBit aims to lever Bitcoin and Blockchain technology to connect you to the global Internet economy. Authy delivers proven fast-to-implement, highly scalable and reliable 2FA with an intuitive user experience and a powerful API. Using cutting edge technology, Auvenir is setting the new standard in compliance and assurance.

Company 12

Company Software Analytics Mobile 12

CB Insights

APRIL 3, 2018

Below, we analyze how AI, machine learning, and computer vision-based technologies — including robots used for heavy lifting, navigation, and assembly tasks — are impacting all parts of the retail chain, from the manufacturing of goods all the way to their distribution. Using CB Insights data, we dug into the changing retail landscape.

Retail 78

Retail Online Branding Strategy 78

CB Insights

DECEMBER 14, 2017

We identified four larger areas where these companies set themselves apart — in design, how they launch, the customer experience they build, and how they market themselves — and found that they had stories to tell in all of these categories. Build a better customer experience: How to build an end-to-end brand.

Video 78

Video Branding Company Strategy 78