Remove Customer Experience Remove Groups Remove Leadership Remove Technology
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Wolf, Goat and Cabbage: The Digital Customer Experience Riddle

FICO

Wolf, Goat and Cabbage: The Digital Customer Experience Riddle. Disjointed digital customer experiences are causing banking and insurance customers to flee in record numbers. What does this riddle have to do with digital customer and experience and the customer journey? Tue, 07/02/2019 - 02:45.

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New Coveo MVP Program Honors Perficient

Perficient

Our partner Coveo recently announced its Coveo MVP (Most Valuable Professional) Program to provide formal recognition to those who have shared time, energy and thought leadership in order to contribute to their customers’ success deploying Coveo solutions. Thought Leadership. Deployment Expertise. Content Creation.

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Join Me at CBA Live for Fraud Prevention and Customer Experience

FICO

I’ll be participating in an excellent panel, “ Balancing Fraud Prevention & the Customer Experience ,” at the first virtual edition of CBA LIVE , the must-attend annual event for the retail banking industry. If that technology description sounds daunting, don’t be put off. Our panel of experts will break it down for you.

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14 Reasons Why You Should Grow Your Pega Career at Perficient

Perficient

The Pega team consists of a rational, forward thinking, and extremely dynamic group of people who strongly believe in doing the right thing,” Udy Sharma , Director, Automation continues. More on How We’re Working with Pega Technology: Cloud-based business solution streamlines user experience and reduces costs.

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Personalization in Financial Services Works, but Changes Will Be Required

Perficient

So much so that 60% of financial services companies are implementing a personalization strategy, 70% expect to increase personalization budgets, over 70% will invest in personalization technology, and 70% are getting a positive ROI. Challenges Require an Overhaul of Systems, Processes, and Leadership.

Analytics 309
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Bank CIOs Must Break Through The Tactical Barrier

Gonzobanker

A strategic mindset and an updated slate of skills will best position CIOs as successful technology leaders. While experience is a critical ingredient for the top technology role, it’s important to recognize that decades of experience translate to a leader who grew up in the “tactical” era of technology.

Resources 146
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Brian Bell Navigates the Evolving Insurance Space to Provide Maximum Client Value Across Industries

Perficient

I often engage with account developers and clients to address their requirements in transitioning legacy processes and technology to meet the expectations of a digital operating environment. Beyond this, my days typically revolve around three major aspects: Strategy. Explore why leading insurance carriers count on us to drive results.

Industry 221