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Post COVID-19 Customer Experience Imperatives

Perficient

The pandemic exposed both good and bad customer experiences as companies reacted to the changing market and economic conditions. As we start to emerge from the pandemic in 2021, what should customer experience practitioners focus on to begin to ramp back up? Customers who are expecting to forever change their behaviors.

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How Can Financial Services Institutions Better Support Women? – An International Women’s Day Blog

Perficient

Promote the advancement of women into leadership roles. The firm developed a Curated Coaching for Entrepreneurs offering that provides free small-group coaching to female entrepreneurs as part of its Women on the Move initiative. One example of an institution building products and services with women in mind is JPMorgan Chase.

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Bank CIOs Must Break Through The Tactical Barrier

Gonzobanker

Today, banks have no choice but to look more like tech companies: tech companies are offering banking services, innovative financial institutions are deploying banking as a service (BaaS) offerings, and digital transformation is dominating the strategic priorities of most financial institutions. Innovation Leader. 2: Talent Shortage.

Resources 146
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IBM Design Thinking Brings a Wealth of Innovation to Wealth Management

Insights on Business

In a speech to a YMCA group in 1915, Mr. Rickey said: “There is no luck. And in my 5 years as a partner in the financial services arm of IBM’s Interactive Experience unit, I’ve also come to believe that innovation is the residue of design, as well. With 23 consecutive years of leadership in U.S.

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It’s A Wrap: Innovation Project 2016 Recap

PYMNTS

Innovation Project 2016 — where hundreds of leaders across the payments, commerce, tech and security ecosystems joined together under one roof with one mission: navigating the balance between the leading and the bleeding edge. Especially when your talking innovations in payments. So, how did Day 2 end up?

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Brian Bell Navigates the Evolving Insurance Space to Provide Maximum Client Value Across Industries

Perficient

I see myself as a resource for sellers throughout Perficient by offering thought leadership and strategy that elevate conversations with our insurance clients and prospects. How would you say your role supports Perficient and our clients? We’re developing industry solutions needed by many of the largest insurance companies in the market.

Industry 221
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Technology and Fun Merge at Perficient’s Lafayette Delivery Center

Perficient

Engaging Leadership Inspires Collaboration and Teamwork. The leadership is really great! “Most of us work from our downtown office and we are an interesting group of people.” I think the part that separates the LDC and Perficient as a whole from the rest of the consulting companies out there is the leadership.