Customer Experience Financial Technology Groups Innovation 
CFPB Monitor
AUGUST 1, 2022
On July 18, the Federal Housing Finance Agency (“FHFA”) announced the launch of a new Office of Financial Technology with the goal of advancing effective risk management as it evaluates fintech developments in the housing finance space. The deadline to submit comments in response to the RFI is October 16, 2022.
Celent Banking
SEPTEMBER 30, 2015
These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. But as one presenter stated, having more VoC channels doesn’t automatically result in a better customer experience.
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Bobsguide
MAY 25, 2022
London — May 16, 2022 — Mindtree , a global technology services and digital transformation company, and Finastra , a leading financial technology provider, today announced a partnership to bring Finastra’s Fusion Payments To Go payments technology to banks in the Nordics, the UK and Ireland, as a managed service.
Perficient
JULY 11, 2022
Consumer advocate groups and regulators have also brought forth concerns about the ramifications of BNPL existing outside of the normal credit-reporting system. Some have even gone as far as to label BNPL services as exploitative of young and lower-income people. According to Kristen E.
Insights on Business
SEPTEMBER 21, 2018
Every year, Money20/20 is one of my favorite conferences because I get to hear firsthand how leaders are reinventing financial services and are making fundamental shifts in technology, processes, people–and ultimately their own markets–to deliver better customer experiences, build skilled workforces, and solve industry-wide challenges.
Gonzobanker
FEBRUARY 23, 2022
In this emerging landscape, financial institutions, often community banks, frequently “rent” their charter to financial technology firms (fintechs) that serve a specific consumer group as a means to grow non-interest income. Pursuing BaaS doesn’t have to take focus away from primary customers.
Abrigo
MAY 20, 2015
It’s not just the technology industry that is constantly evolving – many other industries must also remain adaptable to the changing landscape of the American consumer. An innovation like that can make the Apple Watch and Bitcoin seem archaic in comparison. One such industry is banking.
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