Gonzobanker

FEBRUARY 23, 2022

infrastructure and the capacity to manage a BaaS strategy to significantly complement the core business. As an example, PNC closed shop on its BBVA Open after acquiring BBVA’s U.S. Executives should embrace technology partners as a means of growing and enhancing their customer value proposition. assets, citing high NIE.

Community Bank 133

Community Bank Strategy Risk Management Fintech 133

FICO

JANUARY 11, 2022

And to be truly successful, bankers and designers need to create a religion around conversion rates and understand what drives them. The Most Important Conversion Rates (online loan example): Application Rate – The number of people who visit your website or download your mobile app vs. the number of people who apply.

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

Perficient

JANUARY 21, 2021

For example, our client had as little as four weeks to overhaul the information on its website with user-friendly design, visuals, and content to make the brand relatable and relevant during the early stages of the COVID-19 pandemic. Organize Your Content Strategy.

User Experience 508

User Experience Strategy Meeting Branding 508

FICO

MARCH 1, 2022

Financial institutions should view this digital transformation surge as an opportunity to embrace intelligent technology that helps enable exceptional customer experiences and valuable outcomes. Financial institutions have access to a lot of data – from customers themselves, third-party organizations, meta data, and many other sources.

Digital Banking 52

Digital Banking Data Customer Experience eBook 52

FICO

FEBRUARY 12, 2023

Product teams, business models and customer development strategy were all challenged in the last year as adaptation became the name of the game. The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

Perficient

JANUARY 29, 2021

Designing a purposeful and responsible user interface (UI) starts with the person on the other end of the experience, and that person may have a disability that is something they’ve lived with for years or are managing in the short term. Manager of User Insights & Research at Perficient. Whom Are We Really Considering?

Video 493

Video UX Examples Mobile 493

Perficient

FEBRUARY 25, 2021

To avoid a fall, first take stock of your firm’s customer experience and digital maturity. We often ask clients to take our CX IQ assessment , Perficient’s customer experience diagnostic. When management disagree on CX goals, priorities or projected impact, delivery teams are left holding the bag. Heels dug in.

Meeting 309

Meeting Customer Experience Branding Leadership 309

Perficient

MAY 21, 2021

BONUS: Perficient’s Women in Tech ERG Shares Career Growth Experiences with Bright Paths Students. With so many amazing examples of ingenuity, we are breaking our Bright Paths student profiles into two posts. For example, if a user chose hours, they will set a goal to accrue said hours of the activity within one month.

Milwaukee 348

Milwaukee Software Course Detroit 348

Gonzobanker

DECEMBER 20, 2019

billion of assets under management. Hats off the Schools Financial’s board and management for acknowledging that even multi-billion dollar credit unions can drive value via merging with someone bigger. Its Baldrige-winning tenacity on customer experience is legendary and consistent. The Experience Award.

Idaho 148

Idaho Conference Data Marketing 148

Perficient

NOVEMBER 20, 2020

For example, let’s say you sell pickup trucks. Your target customers may include consumers, farming operations of various sizes, construction companies, and other fleet operators, each with a unique and specific use case in mind for your product. This should be a top priority.

Video 322

Video Tools Digital Strategies Marketing 322

Perficient

SEPTEMBER 29, 2020

Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. You hope that, the experience to me is—and we’ve talked about this before, Eric, in other conversations—about empathy.

Marketing 294

Marketing Branding Data Industry 294

Gonzobanker

DECEMBER 19, 2022

A few modest examples of the 2022 roller coaster ride: The Fed rate hikes in 2022 totaled 425 basis points. There’s nothing more Gonzo than a CEO who simply bleeds the soul of front-line relationship managers, and Brager could write a bestselling book on this topic. The Gimme-a-Good-Example Award. Pull ’em down.

Community 216

Community Fintech Industry Innovation 216

CB Insights

OCTOBER 10, 2017

An explosion of new consumer finance brands is transforming how people save, spend, and manage their money. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. In aggregate, they command $1.3 trillion in annual spending. The secrets of user growth.

Tools 78

Tools Millennials US Maine 78