Customer Experience Examples Financial Technology social media 
Celent Banking
SEPTEMBER 30, 2015
These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. But as one presenter stated, having more VoC channels doesn’t automatically result in a better customer experience.
Insights on Business
DECEMBER 10, 2017
Those who see technologies such as cloud, blockchain/distributed ledger, artificial intelligence, and machine learning as opportunities to modernize, reduce costs, and improve customer experiences, will be the leaders. Fostering the financial technology infrastructure of tomorrow.
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William Mills
APRIL 27, 2017
ALL LENDERS whether banks, credit unions or independent mortgage bankers MUST step up their customer experience and reduce costs with new technology from companies like BeSmartee. Again, another great UI show how a loan officer can work faster creating a better customer experience.
William Mills
JULY 18, 2016
Search Engine Optimization tactics to improve your digital footprint in the financial technology industry. SEO is crucial for companies in the financial technology industry because it helps generate leads by being on page one of Google when consumers are searching for your products or services.
William Mills
SEPTEMBER 25, 2018
However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. 09:34 am Cashoff. Tweet #Finovate.
William Mills
MAY 11, 2016
From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. 01:15 pm 10 Reasons Why Fintech Startups Fail.
William Mills
SEPTEMBER 9, 2016
Example of clients wants bond’s from Asia, Investor and put in all of their investment details, including amount, range, and the platform will give you all the “approved” bonds that the platform recommends. -K.T. Addresses compliance, fraud experience and customer experience analytics. Purple = Customer Experience.
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