Perficient

NOVEMBER 1, 2023

Work with strong partners that understand the real-world complexities coming with cloud adoption and invest time in the strategy and planning phases first,” said Steve Holstad, principal of digital strategy consulting, Perficient.

Report 221

Report Strategy Digital Strategies Customer Experience 221

NCR

MAY 4, 2018

For every financial services provider operating today, digital technologies and channels are a key part of the mission to deliver the highest possible standard of customer experience. And it seems that many providers are not entirely confident they are doing enough to meet these expectations.

Customer Experience 74

Customer Experience Digital Strategies Leadership Technology 74

Bobsguide

AUGUST 7, 2022

“Moving from an on-premises model to a cloud-based managed service is a big part of our operational strategy for treasury activity,” said Gary McDermott, Treasurer at The Co-operative Bank. The Co-operative Bank also uses Fusion Risk for treasury credit risk management and Finastra’s banking technology for payments services. “By

Operations 68

Operations Strategy Innovation Policies 68

Independent Banker

OCTOBER 31, 2022

It’s critical for community banks to have online loan applications, process automation staff skilled in digitization and more. However, banks should first consider their customers’ needs and the infrastructure and features needed in a lending platform before adopting a new digital strategy. Benefits of digital lending.

Lending 91

Lending Community Bank Community Illinois 91

PYMNTS

DECEMBER 15, 2017

GPShopper, which develops mobile apps for retailers, has an idea why the technology uptake has been so slow in this market, as well as a vision for a brave new luxury retail world – and a plan to help make it happen. They saw technology as antithetical to that. If they’re not there, they’re losing out to other brands who are.

Retail 129

Retail Branding Mobile Tools 129

Gonzobanker

MARCH 24, 2021

Events in the last year have pushed the conversation about digital transformation to a new level of focus for senior executives at financial institutions. Reality According to Customer Experience Executives. There is nothing better in planning than having one initiative that can meet two distinct and required needs.

Customer Experience 130

Customer Experience Strategy Community ATM 130

Cisco

APRIL 7, 2019

Consumers crave a customized experience. Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. How to deal with Big Data: 1.

Trends 64

Trends Cyber Security Big Data Analytics 64

NCR

APRIL 16, 2018

What this means is that any bank hoping to succeed in the region must have not only a strong brand, but a clear plan to distinguish itself by achieving high standards in customer experience. Digital demands. The post Why getting digital banking right could prove vital in the Gulf appeared first on Banking.com.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

Cisco

APRIL 7, 2019

Consumers crave a customized experience. Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. How to deal with Big Data: 1.

Trends 48

Trends Cyber Security Big Data Analytics 48

NCR

JUNE 3, 2016

Financial institutions can apply two lessons from the introduction and deployment of mobile check deposit as they look to digitally transform how they interact with customers: 1) Customers are willing to adopt new technology if it adds convenience; 2) Time to market can mean the difference between being a leader or a follower.

Mobile 40

Mobile Customer Experience Software Strategy 40

Cisco

MAY 5, 2021

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us.

Customer Experience 129

Customer Experience Branding Tools Strategy 129

PYMNTS

DECEMBER 30, 2020

Many CUs found themselves quickly shifting to new solutions and operating procedures to accommodate branch closures or social distancing mandates, and the strategies they have developed to cope with this new reality have persisted even as they begin reopening. Addressing Digital Adoption Challenges.

Trends 137

Trends Innovation Study Technology 137

Perficient

SEPTEMBER 29, 2020

The world is quite a different place than it was six months ago, and with the 2020 holiday season fast approaching, the pressure is on to meet revenue goals in what’s been an uncertain year. What will be different this holiday season and how to adjust your strategy accordingly. I am the Chief Digital Strategist for Perficient.

Marketing 294

Marketing Branding Data Industry 294

FICO

JUNE 21, 2022

Decision Platform Know-How Makes Winning Customers Personal. Personalisation underpinned by applied intelligence and cloud-hosted platform technology offers a competitive advantage when it comes to winning customers. How Decision Platform Technology Drives Agility. Using Technology to Make Decision-Making Personal.

Management 52

Management Customer Experience Regional Strategy 52

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. CVS — Digital Innovation Lab. Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77

FICO

MARCH 28, 2023

As noted in my recent Forbes article , banking organizations—not just marketers—must be able to convert their customer data into actionable insights, or they risk lagging at a time when customers are demanding more than ever from their banks. Banks need insights that help them meet customers where they are in life.

How To 52

How To Analytics Data Strategy 52

Perficient

NOVEMBER 12, 2020

Digital agencies merged decades-old creative and marketing experience with emerging user experience and interactive technology expertise to accelerate the dot com boom and give countless brick and mortar companies their digital start. Peak Creative. Data + Marketing. How to Get There.

How To 508

How To Branding Customer Experience Industry 508

CB Insights

MAY 15, 2019

DBS launched its Singapore innovation lab to break out of its “traditional banking mindset to think, behave, and deliver more like a technology company,” according to Neal Cross, chief innovation officer. Fidelity — Fidelity Center for Applied Technology (FCAT) and Fidelity Labs. Founded: 1999 and 2005.

Innovation 78

Innovation blockchain Technology Groups 78