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How Fifth Third Bank reshaped its digital roadmap

Bank Innovation

For Fifth Third Bank, a 160-year-old institution, digital transformation isn’t about going head-to-head with the largest banks. Instead, the bank is focusing its digital strategy on meeting human needs, said Melissa Stevens, chief digital officer of Fifth Third Bank, in the fireside chat at Bank Innovation Ignite in Seattle on Monday. “We’re

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QSRs Battle For US Sales With Online Delivery And Payments

PYMNTS

And with its scale in mobile payments and loyalty members, the company is well-positioned for other innovative initiatives. By expanding capacity at peak, we now have the ability to offer Mobile Order and Pay to our non-rewards customers.”. Already, a cashless store concept is already up and running in a Seattle pilot.

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