Perficient

AUGUST 28, 2020

It adds end to end support for running push notification campaigns, from capturing and storing subscription details in an xDB custom contact facet to sending notifications through Sitecore’s Marketing Automation toolset. The SXA component allows content authors to select the goal using a custom experience button.

Marketing Automation 520

Marketing Automation Marketing Customer Experience Tools 520

Independent Banker

FEBRUARY 28, 2023

Illustration by The Laundry Room/Stocksy Customer data fuels efficient and effective marketing these days. Community banks own an enviable amount of data, but not all are leveraging it to its fullest extent. By Mindy Charski People share important data about themselves with their community bank in myriad ways.

Community Bank 129

Community Bank Community Marketing Data 129

PYMNTS

MAY 26, 2017

FUEL CYCLE equips businesses to engage with customers through gamification and gamified rewards, surveys, group discussions, live chats, etc. The data collected through these online communities gives brands the insights they need to make real-time decisions that serve the commerce king: the customer. PYMNTS: What’s next?

Branding 103

Branding Community Survey Data 103

Perficient

JULY 21, 2023

Salesforce Data Cloud is a real-time, unified data platform that helps businesses connect, harmonize, and engage with their customers. It provides a single view of the customer across all channels, enabling businesses to deliver real-time personalized experiences.

Industry 221

Industry Data Training Technology 221

William Mills

APRIL 27, 2017

ALL LENDERS whether banks, credit unions or independent mortgage bankers MUST step up their customer experience and reduce costs with new technology from companies like BeSmartee. Again, another great UI show how a loan officer can work faster creating a better customer experience. Omnichannel campaigns online.

San Francisco 69

San Francisco social media San Jose Customer Experience 69

Gonzobanker

JUNE 26, 2019

One of a handful of organizations to start with implementation in the contact center, Elevations worked diligently through data and integration challenges with some third-party services and even more internal development. In a session that was sadly limited to 20 minutes, DuPré shared what Elevations did right and where it missed the mark.

Idaho 140

Idaho Michigan System Lending 140

FICO

OCTOBER 23, 2019

This highlights an opportunity that exists for credit unions and smaller lenders in the market to use technology to level the playing field. The bank announced a multiyear plan to revamp its operating model to improve customer satisfaction and reduce the bank’s costs by 35 percent. Plotting The Destination, Before Starting The Journey.

Customer Experience 40

Customer Experience Case Study Analytics Marketing 40