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FinovateSpring 2017 Live Blog – Day 1

William Mills

William, Steven and I are at the FinovateSpring Conference getting ready for a great day of demos. He has more than 30 years of experience in financial technology and is a recognized leader in financial and technology marketing. William Mills Agency will be live blogging at FinovateSpring 2017. 11:25 am Good Morning! Stay tuned!

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Starbucks Plans To Step Up Digital Marketing Efforts

PYMNTS

“Establishing digital relationships with many more customers represents a significant growth opportunity, as we have proven that a direct communications channel combined with personalization enhances the customer experience and drives customer engagement,” Johnson said during the call.

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Delivering Safe Return to Office & Smarter Customer Interactions

Cisco

When in the office, Cisco smart collaboration devices on desk or in conference rooms not only deliver superior experiences designed to engage people, but they can be used to ensure well-being and drive a sense of belonging.

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Critical Steps to Improving Hyper-Personalization at Scale

FICO

Banks will be leveraging AI/ML and automation to deliver proactive, always-on personalized customer experiences and interactions that can be followed up with action. Darryl is a frequent speaker at industry events including FICO World and CSRSA conferences. Find out more about How to Unlock the Power of Hyper-Personalization.

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ABA Uncon: It’s All About Marketing

Social Assurance

This time of year, we should be all packing our bags and prepping for travel to the ABA Bank Marketing Conference, but like most things in 2020, any plans you made all went out the window. The adjustments to a virtual conference were quite disappointing for me personally this year. Subscribe to our blog and stay connected!

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FinovateFall Sneak Peek: Adobe

Fintech Labs Insights

Be sure to pick up your tickets to our annual autumn conference, and we’ll see you in New York! Adobe helps the financial services industry transform paper forms, documents, and their associated manual processes into consistent, compliant, connected customer experiences across multiple channels.

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FinovateSpring 2016 Live Blog – Day 1

William Mills

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. Leveraging assets from mobile banking and moving into the customer journey. i.e. showing the mobile banking when they are calling customer service.