Remove Compliance Remove Customer Experience Remove Management Remove User Experience
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Dana-Farber Cancer Institute, UBM, and Mecklenburg County Shine as Acquia Engage Awards Finalists

Perficient

The judges evaluate all submissions on four criteria: functionality, integration, performance, and overall user experience. LanguageLine managed translations. They aimed to merge financial and healthcare services sites for a seamless customer experience. Perficient managed parallel projects for UMB’s success.

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Enabling Innovation in Customer Experience while Optimizing the Multi-Cloud: Part Two

Cisco

As you read in part one of this blog, due to the pandemic and the resultant exponential increase in digital transactions, Customer Experience is far more paramount than ever before, across all demographics. How will developers manage container platforms across multiple clouds? Impact of the Multi-cloud environment on CX.

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Streamline the User Experience with Mobile Carrier Data

ZootBlog

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. We covered everything from pain points to fraud and compliance and best practices to manage it all. That is a staggering statistic clearly pointing to a poor user experience.

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The top lending & credit risk blogs of the year

Abrigo

Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings. They’ve also focused on managing interest rate risk in a rising rate environment. But the benefits of automation are a key part of the customer experience.

Lending 221
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Geolocation Puts A Pin In Anti-Fraud Solutions

PYMNTS

With it, financial institutions need to strengthen their compliance to mitigate the risk of running afoul of the law. Certainly, the use and availability of cryptocurrencies is another emerging area that is contending with its own unique set of compliance issues, but it is also one Wingert said appears to be closing gaps in regulation.

Fraud 270
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A Masterclass in Bank Total Experience In One Graphic

South State Correspondent

Banks that focus on the customer experience have come to learn that it is not the forward-facing customer experience that matters, but the “total experience” that now counts. Total experience is the business strategy for creating superior customer AND employee experience.

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It’s a Program, Not a Project: Designing Websites for Accessibility

Perficient

It helps in other crucial areas of your organization, such as search engine optimization (SEO) and legal risk management. An inaccessible website will often prevent these Americans from being able to interact with your site, leading to user frustration, drop-off, and potential revenue loss. Accessibility Belongs in the Design Phase.

UX 531