Remove Comparison Remove Customer Experience Remove Fraud Remove Online
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Deep Dive: Safeguarding B2B eCommerce And The Corporate Customer Experience

PYMNTS

Vendors looking to appeal to these corporate buyers’ shopping preferences and expectations must therefore ready online sales channels like merchant websites and B2B marketplaces. trillion by 2020, but new sales channels also invite emerging fraud forms. The Sizable Online Fraud Threat. Detecting Fraudsters.

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Are Online Resale Sites Rife With Counterfeits?

PYMNTS

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Online Resale. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

Online 101
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E-Commerce Merchants: A Hot Commodity in the Dark Web

Abrigo

Financial institutions should be proactive with their fraud prevention on the dark web. . In recent years, cybercriminals implanted malicious skimming code directly on e-commerce shops and online content management and payment platforms as a way of stealing payment card data at scale. Flag and action these cards to mitigate fraud.

Fraud 150
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Trust And Speed Light A New Path To Omnichannel Retail

PYMNTS

For instance, 24 percent of Gen Z, 41 percent of millennials and 22 percent of Generation X consumers practice the often-maddening craft (at least from some merchant points of view) of buying online from a different store. Trust Issues. Trust Issues. Trust, too, is another issue where things might not be so clear or easy for merchants.

Retail 137
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Will Your PSD2 Customer Authentication Stop Jenny’s Purchase?

FICO

It wasn’t until I saw the final animation for ‘PSD2 and Jenny’s Washing Machine’ that it really dawned on me how exposed payment service providers will be to accusations of poor customer experience, once Payment Initiation Service Providers (PISPs) are up and running.

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2019 US Consumer Survey of Vehicle Vehicle Finance Perceptions: 5 Takeaways

FICO

US consumers showed an increasing appetite for online financing—an 8% YoY increase. consumers acquired their most recent auto loan online, compared to only 5% in 2018, representing an 8% YoY increase for online financing. Close any customer experience gaps. 13% of U.S. Keep doing what’s working.

Survey 73
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FICO Loan Origination Solution Awarded Best-in-Class

FICO

We have served lenders in all industries, enhancing decisions with flexible strategies and rules, improving analytic sophistication, maximizing profitability, and delivering relevant, engaging customer experiences. Lenders and service providers must intelligently balance growth, risk, and compliance.