PYMNTS

JULY 31, 2019

Smartphone shipments for Samsung increased in the second quarter of 2019, the company said in its latest earnings report , thanks to retail sales of its mid-level models. Samsung’s earnings provide a glimpse into the intersection of retail and mobile. trillion won ($47.4 Profit Problems. trillion Korean won ($5.3 and Korea.”.

Samsung 139

Samsung Retail Mobile User Experience 139

PYMNTS

APRIL 17, 2019

The race to 5G retail is on. The new, faster mobile network technology is a big part of the plans for many commerce and payments operators, even though specific use cases have been only slowly emerging as the technology and the devices to support it are deployed. 5G Retail Plans. That’s not to count out the U.S.

Retail 199

Retail Apple Samsung Conference 199

PYMNTS

APRIL 27, 2020

“The biggest problem in IT is still the basic fact that most companies cannot completely defend their basic security,” says biometrics expert and consultant Mike Cherry. Even if you have the best biometrics program available, you still need to protect the house and I’m not sure eCommerce companies have done that.”.

Fraud 164

Fraud Company Security Comparison 164

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. Fifty-nine percent said they have been “firefighting” with short-term fixes to technology problems.

Retail 144

Retail Customer Experience social media User Experience 144

PYMNTS

DECEMBER 18, 2019

You can count on at least one thing for retail in 2020: Things will get much more personal. Dynamic Yield now enables more than 300 brands in six continents, spanning retail, gaming, finance, travel and publishing. Dynamic Yield now enables more than 300 brands in six continents, spanning retail, gaming, finance, travel and publishing.

Retail 131

Retail Tools User Experience Technology 131

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. However, many enterprise organizations face challenges when it comes to coordinating the rollout of new marketing technology products and achieving scalable growth.

Tools 251

Tools Digital Strategies Analytics System 251

PYMNTS

OCTOBER 30, 2019

The 5G mobile network technology revolution is on, and you can bet that retail will be one of the places where this all plays out. As it stands, smartphone makers ranging from Huawei Technologies Co. Above all, in-store AR adds a visual context to the purchasing experience,” the analysis said. to Samsung Electronics Co.

Retail 100

Retail Apple Analysis Mobile 100

PYMNTS

FEBRUARY 8, 2018

Can predicting the future help retailers and other organizations avoid negative outcomes? It’s not just a thought exercise: By analyzing the past, organizations can shape the future they want to see, starting with creating the best possible user experience. On a retail site, Sweary continued, the goal is for people to buy.

Analytics 152

Analytics Retail Mobile Exercises 152

Perficient

JANUARY 16, 2023

It was a 1970s version of a retailer offering a financial product – credit, to enable sales and, if mom didn’t pay the charge in full at the end of the month, increase profits on the transaction via charging interest. Getting Your Company Started With Embedded Finance . The risk is that the software must be maintained going forward.

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

SEPTEMBER 29, 2020

is in talks for as much as a $25 billion stake in a Mumbai, India conglomerate that is planning to launch a “ super app ” designed to offer a mega selection of retail products, sources told Mint. Chandrasekaran said the app would be a huge opportunity for the company. . Walmart Inc. On Monday (Sept.

Groups 199

Groups User Experience Capital Retail 199

PYMNTS

JANUARY 9, 2019

Retailers raked in more than $850 billion during the 2018 holiday season, marking the fastest holiday retail sales growth seen in the past six years. Luxury retailers have been slower to move online than some other retailers, but the impact of online sales in this industry can already be seen.

Fraud 109

Fraud Retail Security Online 109

Bank Innovation

NOVEMBER 15, 2019

A company that operates quietly in the background of popular financial apps and platforms is taking steps to become more visible.

Tools 170

Tools User Experience Cards Fintech 170

PYMNTS

APRIL 15, 2016

When smartphones first emerged as yet another viable medium of retail, many merchants needed help getting themselves set up on the then-foreign mobile platform. According to VR and eCommerce veteran Peter Wokwicz, that moment is coming sooner than most retailers think. “It

Retail 100

Retail User Experience Branding Technology 100

PYMNTS

JUNE 17, 2016

It’s a question that USA Technologies, a leader in digitizing payments for unattended retail , wanted answered with respect to the use of mobile payments to buy goodies in vending machines. Early indicators report that there is a strong connection between the use of Apple Pay and increased sales at these retail locations.

Apple 100

Apple Retail Study Louisiana 100

PYMNTS

FEBRUARY 20, 2020

After all, he does run a company that sells intimate apparel – and it is a holiday closely associated with intimacy. Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret.

UX 210

UX Retail Technology Mobile 210

PYMNTS

JUNE 2, 2016

Just about a decade ago, the checkout process at a retail shop was pretty simple — customers would wait in line to give their purchases to the cashier, who stood at a fixed point in the store, and then pay using cash or a credit card. As payments methods continue to evolve, customers increasingly expect a full-service checkout experience.

Retail 100

Retail Software User Experience Payments 100

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

DECEMBER 18, 2020

“It's an entirely different kind of challenge for organizations to change the value system and the culture of a company to be truly customer-focused, and to focus on that long-term experience of delivering value.”. It has to be ‘our problem as a company and as a team.’ But that’s a difficult transition to make, Burkhart said.

US 301

US User Experience Retail Company 301

Perficient

FEBRUARY 18, 2021

The former being one that is less talking about outside company walls. Companies like to focus on accelerating digital transformation to be the ‘leaders of Industry’. Financial institutions that best leverage digital strategies and technologies in innovative ways will create new value for consumers and businesses. The Approach.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

MARCH 4, 2020

The digital transformation across any number of verticals — from retail to healthcare — has fostered a consumer mindset that demands deep engagement, speed and convenience. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

JULY 30, 2020

The Salt Lake City payment processing platform has joined with Plaid, a Visa subsidiary based in San Francisco, that builds financial technology platforms to connect bank accounts and initiate automated clearing house (ACH) transfers. Plaid is connected to more than 11,000 financial institutions.

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

PYMNTS

JULY 3, 2019

Founded in 2018, Joko’s loyalty program already works with dozens of major retailers including McDonald’s, Uber, Starbucks, Zara and more. The funds raised will allow the company to hire more developers and data scientists. Through Joko’s mobile app, credit cards become loyalty cards, so there is no need to scan or say anything.

Cards 135

Cards Fintech Retail User Experience 135

PYMNTS

NOVEMBER 19, 2020

Google’s Caesar Sengupta , general manager of payments, and Josh Woodward , director of product management, said the revamp aids visibility, streamlines transactions and lets users track a trail of payments. consumers now make purchases within retailer apps — a significant jump from the 21 percent who did so pre-pandemic.

Google 254

Google Mobile Apple Survey 254

Perficient

AUGUST 14, 2023

Among the alternatives, Optimizely stands out for its capabilities in experimentation, user experience personalization, and seamless integration with Google Analytics 4. This approach leverages advanced technology, data analytics, and a culture of continuous learning to facilitate quick decision-making and improve business outcomes.

Google 419

Google Tools Analytics Strategy 419

PYMNTS

NOVEMBER 13, 2018

As the world — and the world of payment and commerce — ready themselves for the deployment of 5G mobile technology, the healthcare industry is anticipating the likely changes, some of which will involve wearables and billing. retailers, according to Adobe Digital Insights. 5G Healthcare. percent until 2013. 5G and Insurance.

Payments 158

Payments Mobile Technology User Experience 158

Perficient

AUGUST 4, 2020

B2B medical sales involve the purchasing of medical supplies, including personal protection equipment (PPE) such as masks, gloves, goggles, and face shields, and typical customers are labs, hospitals, clinics, manufacturing companies, and clean rooms. Just having technology is only half the solution; for mobile, the user experience is vital.

Mobile 352

Mobile Management Retail User Experience 352

PYMNTS

MAY 20, 2019

As 5G deployments start, retailers and other companies and organizations around the world are striving to find what works. One of the latest such projects combines the new mobile network technology with facial recognition and vending machines — a possible glimpse of the 5G future. A recent report also says the U.S.

Retail 142

Retail Mobile Conference Groups 142

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.”

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

JUNE 29, 2017

From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Without proper payment processes in place, it’s likely that the entire retail ecosystem would either grind to a halt or favor one side over another. Is true streamlining possible?

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

OCTOBER 5, 2020

The Atlanta-based company noted in a press release that its Activate Enterprise NextGen ATM platform is designed to make it “easier and faster to offer new digital services through the ATM.”. on Monday (Oct. Banks can also customize the new software platform, incorporating their own branding and design features through HTML and CSS.

ATM 158

ATM Atlanta Software User Experience 158

PYMNTS

AUGUST 9, 2019

iPhone users within the range of responsible lending and regulations, per the sources. The move is said to follow the desire of the technology company to offer its clients a good user experience. Apple reportedly wanted its bank partner to create a platform that would approve the most possible U.S.

Apple 156

Apple Cards User Experience Report 156

PYMNTS

DECEMBER 10, 2019

PSCU’s Lumin Digital has converted over 10,000 Mutual Security Credit Union digital users to a cloud-based platform, Lumin Digital said in a press release on Tuesday (Dec. Lumin Digital’s cloud-based digital banking platform was built using modern, market-leading technology and offers “a tightly integrated and customized experience.”

Security 130

Security Illinois User Experience Digital Banking 130

South State Correspondent

APRIL 27, 2022

In this article, we walk through why banks should focus on total experience (TX) and give you the ten critical factors that can catapult your bank ahead of almost every bank in the industry. What Is Total Experience? Total experience is the latest evolution of providing superior service. That is a big difference.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

PYMNTS

MARCH 24, 2016

If Nordstrom is looking to strengthen its eCommerce capabilities, the retailer certainly looked to the right place in a recent hire. “Kumar’s extensive experience in strategy, product development and delivering technology solutions that support a great user experience, as well as his passion for the customer, will be invaluable.”

User Experience 100

User Experience Retail Software Technology 100

PYMNTS

DECEMBER 19, 2018

Digital security company Gemalto announced Wednesday (Dec. Gemalto said that will provide a fast and convenient user experience to a more advanced cardholder authentication. 19) that it is supplying Intesa Sanpaolo, the Italian bank, with what it said is the first Mastercard biometric contactless payment card.

Cards 148

Cards Payments User Experience Security 148

PYMNTS

JULY 7, 2017

Goldman Sachs, the Wall Street bank that has been offering more services to retail consumers in the last few years, is working on a mobile app for the iPhone. Our goal in engineering is to facilitate the creative, iterative, and data driven creation of our all digital retail bank.

Mobile 101

Mobile UX Lending User Experience 101

PYMNTS

JANUARY 9, 2020

For example, 40 percent of Generation Z shoppers would rather have a fast, effortless checkout experience than a coupon. And 43 percent of Gen Z shoppers believe that the faster you can buy something, the better the quality of the company or the product itself. In the webinar scheduled for Jan.

Payments 151

Payments Case Study User Experience Millennials 151