PYMNTS

JANUARY 22, 2020

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. Indeed, as the recently completed National Retail Federation (NRF) retail show in New York City demonstrated, commerce keeps moving to what Webster called in the webinar a “customer-centric approach.”

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PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. According to a new report , the retail chain, hoping to reduce checkout theft, is turning to cameras powered by AI, with deployments underway in some 1,000 stores.

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PYMNTS

AUGUST 28, 2019

Forget millennials – well, at least for a moment. So-called Generation Z is also driving much of the innovation when it comes to retail. To reach consumers on the hunt for offerings that are “clean and natural,” the retail chain rolled out its Everspring household brand. Take Target, for instance. Fast Fashion.

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Retail Trends Millennials Survey 148

PYMNTS

AUGUST 9, 2019

In an interview with PYMNTS, Tim Moran, senior vice president of product and marketing at Worldnet , told PYMNTS that the age of automated retail is dawning — but there is no one-size-fits-all approach. Moran said the overall trend toward automation is being driven by the consumer, and in particular, by millennial consumers.

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Retail Analytics Millennials Online 181

PYMNTS

DECEMBER 6, 2019

Consumers — especially millennials and Generation Z — are looking for new commerce experiences during the 2019 holiday season. Retailers must accommodate financial flexibility, which is leading many to explore alternative solutions — such as Buy Now, Pay Later (BNPL) solutions. Around The Buy Now, Pay Later Worl d.

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PYMNTS

JUNE 29, 2018

That bet could complicate, in a positive way, some of the general ideas out there about the preferences of millennial consumers. The integration of such tools is designed with those millennials in mind, part of the company’s effort to gain more revenue from a new generation of drivers. Not So Much About Tech As Marketing.

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Millennials social media Branding Marketing 101

PYMNTS

FEBRUARY 27, 2020

In this case, it’s the gap between interest and intent, the chasm that lies between consumer awareness of unattended retail and actually taking the plunge in buying at the kiosk and vending machine. At a high level, according to PYMNTS data , unattended retail is reaching only one-tenth of its potential. Hurdles For Larger Merchants.

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PYMNTS

NOVEMBER 15, 2019

28, which is six days later than last year — meaning retailers have a whole week less to sell during the holidays. What does this mean for retailers heading into the holiday shopping season? The heaviest users are millennials, members of Generation X and bridge millennials. Retailer App Trends. Nearly half (46.3

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Retail Mobile Millennials Tools 128

PYMNTS

SEPTEMBER 11, 2019

The push toward digital banking seems an inexorable one, with the technology and demographics acting as tailwinds, and where governments have increasingly gotten into the act of promoting digital banks (the pure-play kind) and making forays into bits and bytes, where once paper and face-to-face transactions reigned. Kill the check.

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Digital Banking Millennials Mobile Regulation 160

PYMNTS

JUNE 23, 2017

Over the course of the past month, several companies debuted new features and solutions designed to speed up service. Denny’s unveiled its mobile ordering features, enabling customers to place delivery or pickup orders via the company’s new mobile app, along with Facebook and Twitter chatbot integrations. .

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Millennials Mobile Report Dallas 160

PYMNTS

NOVEMBER 15, 2019

28, which is six days later than last year — meaning retailers have a whole week less to sell during the holidays. What does this mean for retailers heading into the holiday shopping season? The heaviest users are millennials, members of Generation X and bridge millennials. Retailer App Trends. Nearly half (46.3

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Retail Mobile Millennials Tools 124

PYMNTS

MAY 1, 2020

Like many retailers, Tradesy opened 2020 with great expectations and big plans. We haven’t announced it anywhere yet, but we are about to launch a new program and feature set that will allow retailers and brands to liquidate any overstock inventory on our platform,” DiNunzio told Webster.

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Millennials Branding Retail Marketing 162

PYMNTS

OCTOBER 20, 2016

19) released a report, dubbed “Millennial Study: Privacy vs. Customer Experience,” which charts the digital consumer preferences and behaviors of millennials in seven global markets — the U.S., Germany, Hong Kong, Malaysia, Mexico and Brazil — and found millennials are guarded about sharing their personal data.

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Millennials Study Data Customer Experience 100

PYMNTS

APRIL 30, 2019

According to Will Byrne, CEO of Worldnet Payments , the kiosks and smart shelves that are gaining traction across any number of commerce and retail settings may even shift the employment picture a bit. The Changing Retail Footprint. As unattended retail notches an increasing footprint, said Byrne, other use cases will also emerge.

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Retail Data Operations Payments 138

PYMNTS

JUNE 21, 2018

The old model of opening a retail store with merchandise as a main focus of the space may not appeal to today’s consumers – millennials in particular. These stores are relying on restaurants, bars, guest speakers and self-service technology to draw in customers in lieu of sales signs and deep discounts.

Millennials 109

Millennials Fort Worth Los Angeles San Francisco 109

PYMNTS

MAY 14, 2020

Every online wine company that reports sales has noted big spikes during the pandemic. The latest to report, Wine.com – which bills itself as the nation’s leading online wine retailer – earned $165 million in revenue and saw 25 percent growth for fiscal 2020, ending March 31. out of 10 on “likelihood to recommend.”. With sales of $3.2

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Online Retail Millennials Analytics 164

PYMNTS

JANUARY 18, 2018

Sales of luxury goods in China are skyrocketing — up around 20 percent from 2016 — in its sharpest growth since 2011, as Chinese millennials seek products like handbags and cosmetics, Reuters reported. 2017 saw a global recovery of the luxury retail market due to their affinity for high-end brands.

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Millennials Branding Retail America 100

PYMNTS

APRIL 13, 2016

As both retailers and consumers continue to mature alongside the technology they both use to stay in touch with each other, it’s only to be expected that a good deal from each side figure out ways to optimize digital communications. According to a new study, millennial shoppers already have.

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Millennials Study Retail Analytics 100

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. Millennials Were Black Friday’s Big Spenders in 2019. Millennials were the big Black Friday spenders , shelling out an average of $509.50 Top News . operations.

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Millennials Colorado Google Leadership 101

PYMNTS

DECEMBER 12, 2019

The obituary for brick-and-mortar retail has been written many times. Retailers need to seize the moment when shoppers return gifts. Preparing for returns is a best practice; leveraging returns intelligence to inform product development and new customer acquisition strategies is next-practice retail.”. Consumer Trends.

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Retail Milwaukee New York City New York 131

PYMNTS

JUNE 26, 2017

It seems that most every industry these days is vying for millennial dollars and devotion. For an industry where millennials are projected to spend nearly $800 billion in 2017 (that’s 7 percent more on monthly food budgets than average Americans), restaurants are hankering to pull out all the stops to get millennials to order — in or out.

Millennials 125

Millennials Mobile User Experience Survey 125

PYMNTS

JUNE 14, 2018

Millennials are a force to be reckoned with, as they are made up of approximately 90 million individuals with significant spending power: By 2030, their aggregate annual income is projected to be more than $4 trillion. Attracting Millennials. Approximately 75 percent of Gravy’s users are millennials. Second Chances.

Millennials 118

Millennials Branding Mobile Apple 118

PYMNTS

NOVEMBER 5, 2019

But things are changing fast in this corner of retail. LISNR is one company involved with gas station, convenience store and general retail transactions. The company sells pay-by-sound technology that requires no point-of-sale (POS) upgrades. Donuts and Coffee. Why not send me a promotion for a donut?”

Retail 101

Retail Millennials Mobile Training 101

PYMNTS

MARCH 30, 2016

But just when the last iPods started giving way to entirely online streaming services, millennial audiophiles suddenly fell back in love with vinyl records — a music format they never even knew growing up. How curious, it seems, that a similar thing is happening between millennial shoppers and mobile and physical coupons.

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Millennials Mobile Study Retail 100

PYMNTS

AUGUST 14, 2019

Youngsters tend to get all the credit when it comes to being a force that drives retail innovation, and that’s fair enough. New PYMNTS research about mobile commerce and how mobile technology informs the in-store purchasing experience provides fresh evidence for that view. But older consumers shouldn’t be counted out, either.

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Innovation Retail Millennials Mobile 123

PYMNTS

DECEMBER 1, 2016

More than one out of four millennials carry less than $5 cash with them. And according to another study, nearly 20 percent of millennials have not used cash in two months. With a fifth of millennials already rarely using cash, it is clear that this is happening relatively rapidly,” said Kalle Marsal, CMO of Mitek.

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Millennials Trends Study Groups 100

PYMNTS

DECEMBER 26, 2018

It has been a busy year in the world of mobile commerce, particularly with retail apps. Below, PYMNTS rounds up the top trends of the year and sheds light on how retailers are tapping into mobile apps to make the shopping experience more convenient and less time consuming for shoppers. Apps As Mobile Ordering Tools.

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Retail Mobile Miami Dallas 136

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. With each passing decade, the buying patterns of teens undoubtedly and unequivocally see a shift alongside the advances in technology.

Retail 127

Retail social media Online Mobile 127

PYMNTS

MARCH 4, 2020

That’s one of the conclusions drawn from a new report on customer loyalty from Merkle, and it holds some clues for retailers looking to improve the recency and frequency of customer visits and purchases. “To That means embracing the tools and platforms that consumers, particularly the Bridge Millennials, use on their paths to purchase.”.

Retail 131

Retail Branding Report Tools 131

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. With each passing decade, the buying patterns of teens undoubtedly and unequivocally see a shift alongside the advances in technology.

Retail 114

Retail social media Online Mobile 114

PYMNTS

APRIL 24, 2018

It’s time for retailers to stop looking at brick-and-mortar like it’s dying. Traditional retail is changing, it’s true – and that has manifested as a fair amount of growing pains – but the perception that physical retail is a sinking ship may be leading merchants astray. tour in a vintage airstream turned pop-up store.

Retail 156

Retail Branding Mobile Millennials 156

PYMNTS

APRIL 26, 2019

Direct-to-consumer wedding brands are opening stores in real life — and personalizing the customer experience within them through digital technology. The company learns those details through its digital questionnaire, which the company says is a pivotal part of building a relationship with its customers.

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Branding Retail New York New York City 123

PYMNTS

MARCH 1, 2019

Brick-and-mortar fashion retailers are developing in-store experiences to encourage customer loyalty. markets, aiming to generate repeat visits as part of its experiential retail efforts. With the expanded partnership, the companies will bring the offering to brick-and-mortar stores in Washington, D.C.;

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Branding Retail Columbus Las Vegas 129

PYMNTS

JULY 5, 2019

Retailers are bolstering their supply chains in China as they seek to enhance their service and offer customers fresh products. The post also pointed out that the retailer invested over RMB 700 million – which is approximately $100 million – to create the South China Fresh Food Distribution Center. Other Brick-and-Mortar News.

Retail 101

Retail San Diego blockchain Phoenix 101

PYMNTS

AUGUST 28, 2018

What about retail stores, restaurants and hotels? Technology is making it easier for the workforce to put in the daily eight (or 10, or 12) hours from their own homes, but another change is taking place: Using commercial space left behind by retailers, or in eateries or hotels, as communal areas of work. Coworking Growth.

Retail 101

Retail New York City Arizona United States 101

PYMNTS

APRIL 19, 2018

Wendy’s , for example, planned to roll out self-ordering kiosks at about 1,000 of its retail locations by the end of 2017 in an attempt to both lure younger customers and to battle long lines at peak dining hours. The move could also bolster the company’s bottom line. Besides QSRs, this technology is popping up at hotels.

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Retail eBook Customer Experience Ohio 102

Perficient

JANUARY 12, 2021

Forrester noted that 53% of the US retail industry planned investment in AR in 2020 because they know it assists consumers in making purchase decisions. It seems that businesses and customers truly are at a new inflection point with this technology and opportunities are available for brands. So, is now the time for AR?

Customer Experience 538

Customer Experience Branding Video Online 538