Perficient

SEPTEMBER 26, 2022

Over 2,400 companies were in attendance, and it was said that there were over 8,500 attendees present this year. I felt very fortunate to be in the company of thousands of like-minded professionals seeking to digitally transform an industry that’s focused on protecting people, businesses, and the things they care about most.

Data 275

Data Conference Analytics Industry 275

Perficient

NOVEMBER 20, 2020

Your target customers may include consumers, farming operations of various sizes, construction companies, and other fleet operators, each with a unique and specific use case in mind for your product. For example, let’s say you sell pickup trucks. This should be a top priority.

Video 322

Video Tools Digital Strategies Marketing 322

PYMNTS

JUNE 11, 2018

Far-reaching data protection regulations like PSD2 are both a consequence and catalyst of change in how financial service providers store, manage and use data. As banking services and products digitize, that means institutions have more data to handle – much, much more – impacting everything from compliance to customer relations.

Data 100

Data Management Analytics Compliance 100

BankInovation

DECEMBER 15, 2022

Investing in technology can help companies reduce costs, manage growth and improve operational efficiencies — but 58% of companies don’t have a formal digital transformation […].

Company 52

Company Operations Technology Management 52

PYMNTS

SEPTEMBER 21, 2020

In a press release , the companies said the deal will have OpenWrks “power its suite of applications through Tink’s platform.”. is a key market” for Tink, said Rafa Plantier , the company’s U.K. and Ireland country manager. million), the two companies said in a press release at the time. million euros ($17.2

Digital Strategies 180

Digital Strategies America Fintech National 180

Insights on Business

MAY 3, 2019

As the rise of digitalization continues to transform wealth management, and firms attempt to keep pace, the ways in which financial advisors and clients interact are evolving as well. In the past, clients managed their finances in silos. And, clients are demanding that these interactions happen digitally.

Management 87

Management Data Meeting Branding 87

Perficient

DECEMBER 2, 2020

Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. We were prepping for our webinar, “ Digital Strategy Lessons Financial Institutions Can Learn From Top Brands in Other Industries ,” which we’re co-hosting with him on December 8th.

Data 294

Data Customer Experience Case Study Branding 294

PYMNTS

SEPTEMBER 8, 2020

Existing investors Tiger Global Management , General Atlantic and Owl Ventures also participated, Bloomberg reported. The company has over 64 million registered users and over 4.2 Parents, even those not on board, have had to adopt digital strategies to help their kids keep learning, Bloomberg reported. And in the U.S.,

Digital Strategies 134

Digital Strategies Video Online Report 134

Perficient

JUNE 30, 2020

These leaders understand that as expectations evolve, competitors try to jump ahead, and other companies invent new capabilities, they must also evolve their capabilities. Digital Analytics – Collecting usage and behavior data across all touchpoints can help you optimize each experience as well as each journey.

Customer Experience 348

Customer Experience System Analytics Management 348

PYMNTS

JANUARY 19, 2021

In terms of the top and bottom lines, the company reported numbers that far outpaced expectations. Supplemental materials released by the company show credit card loans stood at $4 billion, up from $3 billion in the third quarter, and $2 billion in the year-ago period. The company said the consumer net charge-off rate of 4.2

Digital Strategies 152

Digital Strategies Strategy Cards Conference 152

Perficient

FEBRUARY 25, 2021

CX IQ also tells us how company leaders perceive those capabilities and the degree to which they share these perceptions. When management disagree on CX goals, priorities or projected impact, delivery teams are left holding the bag. Perficient: Digital Strategy Experts. Barrier 3: Lack of Alignment. Heels dug in.

Meeting 309

Meeting Customer Experience Branding Leadership 309

PYMNTS

JANUARY 19, 2021

And the pandemic has done nothing but coalesce LendingClub’s digital strategy to become a full spectrum of consumer and commercial loan products across digital conduits, said Nayar (who added that LendingClub already exists as a “massive powerhouse on the loan side”).

Digital Banking 290

Digital Banking Cards Digital Strategies Survey 290

PYMNTS

JULY 24, 2020

On top of acting as a key component of their enterprises’ broader payments and workflow digitization strategies, procurement departments are also central to optimizing spend and strengthening supplier relationships. “Suddenly having to rethink their whole supply chain strategy is a huge additional pressure,” he said.

Strategy 175

Strategy Resources Digital Strategies Risk Management 175

PYMNTS

OCTOBER 7, 2019

7) in the light of continued losses by its parent company. The Wall Street Journal is reporting that a few dozen are being laid off in the company, which has about 600 employees. Walmart’s eCommerce acquisitions have been struggling, and the company has been spending heavily to see eventual profits.

Online 100

Online Retail Digital Strategies Branding 100

CB Insights

MAY 10, 2018

Before Bruce Doolin Henderson opened the doors of Boston Consulting Group on July 1, 1963, the concept of “competition” barely existed in American business culture, let alone the concept of strategy. There were great, successful companies. Those companies made plans. ” —Walter Kiechel. Each one is still growing.

Strategy 78

Strategy Management Analytics Tools 78

PYMNTS

OCTOBER 6, 2019

“We believe that together with current management, ModCloth has the ability to become a stronger player in the premium fashion market, nationally as well as internationally,” Go Global’s Managing Director Jeff Streader said in a press release. The site failed to capture the sort of response that the company wanted.

Retail 129

Retail Branding Strategy Digital Strategies 129

Perficient

NOVEMBER 10, 2020

I talk with a lot of companies who want to up their game in delivering a better customer experience. Hernandez provides a lot of good information about his take on how customers are adjusting to the new “reality” of managing the virus. I won’t go into all the data, but one chart, in particular, struck me.

Customer Experience 348

Customer Experience Meeting Study Maine 348

PYMNTS

APRIL 9, 2019

BNY Mellon announced Tuesday (April 9) the appointment of three executives to help oversee the digitization strategy at the bank. All three report to Roman Regelman , who is in charge of digital at BNY Mellon and will be based in New York. She’s also managed strategy projects and invested in early-stage companies.

Strategy 100

Strategy New York Digital Strategies Customer Experience 100

PYMNTS

MAY 5, 2020

“This new bundled returns solution directly addresses the need for better online consumer returns experiences and more efficient returns management in response to the shift to ecommerce during COVID-19 store closures,” said a statement from the two companies.

Florida 205

Florida Retail Tampa Customer Experience 205

South State Correspondent

MAY 18, 2023

Led by our Chief Data Architect and SVP of Digital Strategy , the effort was a lesson in how to be more innovative and work together to achieve the sole goal of the customer experience. A banker’s job is attracting and managing customers, understanding risk, and pricing it appropriately.

US 195

US Training Examples Data 195

PYMNTS

SEPTEMBER 1, 2020

The multi-faceted strategy, to paraphrase CEO Jeff Gennette , was meant to focus on the healthy parts of the company’s business model and do away with the unhealthy parts. Since then the company has axed 3,900 more jobs, mostly in its corporate ranks, and has not been able to capitalize on the Polaris plan.

Strategy 195

Strategy Retail Branding Digital Strategies 195

PYMNTS

MAY 17, 2018

digital operations head Edward Achtner said that the bank has been eyeing such efforts as partnerships. He noted that his own firm’s digital strategy has helped customers transfer $1 billion across mobile devices. That latter firm is a digital lender and credit solutions provider. During the discussion, HSBC U.S.

Fintech 108

Fintech Community Bank Community United States 108

Cisco

OCTOBER 11, 2021

It’s a time of transition and digital transformation in financial services. Only 14% of banks are in the execution phase of their digital strategy… BDO.

Branch Design 141

Branch Design Branch Strategies ATM Digital Strategies 141

Gonzobanker

MARCH 28, 2024

In the face of a digital vendor landscape teeming with activity and competition, financial executives have several key trends to consider: #1. The major core providers are under the gun to prove their digital capabilities. How will the institution compete with the more sophisticated treasury management business?

Digital Banking 134

Digital Banking Customer Experience Strategy Exercises 134

PYMNTS

APRIL 29, 2019

Ayala, the Philippines -based conglomerate, is raising money for a new capital fund that will invest in technology companies. As reported in Deal Street Asia , Ayala Chairman and Chief Executive Jaime Augusto Zobel de Ayala said the focus will be on companies in eCommerce, FinTech and healthcare.

Fintech 108

Fintech Capital Strategy Digital Strategies 108

PYMNTS

NOVEMBER 21, 2017

Cross-border B2B payments company TransferMate announced news on Monday (Nov. In an announcement emailed to PYMNTS, TransferMate said it received more than $35 million, with the investment seeing Allied Irish Banks (AIB) taking a minority stake in the company as a result. 20) that it secured equity investment from Allied Irish Banks.

Security 108

Security Digital Strategies Customer Experience Payments 108

PYMNTS

NOVEMBER 20, 2020

Affirm has become just one of several FinTechs and platform companies to file for an initial public offering (IPO), revealing in an S-1 SEC filing that gross merchandise values (GMVs) are surging, while losses are narrowing. He reminded attendees at the Wolfe Healthcare Conference on Thursday (Nov.

Google 141

Google Payments United States Digital Strategies 141

PYMNTS

NOVEMBER 20, 2020

Visa Director of Global Chip Product Tom Rapkoch told PYMNTS that his company has seen evidence that the solution can be effective. The company gave a peek into how it views its competitive landscape — and even drilled down into chargebacks. The recasting of Google’s digital wallet as a super app launched on Wednesday (Nov.

Mobile 160

Mobile Strategy Google Innovation 160

PYMNTS

DECEMBER 5, 2019

As customers expect more convenient ordering and delivery experiences, several restaurant chains are turning to automation to make digital order fulfillment more seamless. The company has partnered with autonomous technology firm Nuro with plans to put driverless delivery vehicles to work in Houston, Texas, by the end of 2019.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

NOVEMBER 23, 2020

Forward-thinking fast-casual chains and quick-service restaurants (QSRs) were prepared for consumers’ shift to digital sales during the coronavirus pandemic, but many companies have learned that simply having digital channels in place is not enough to weather the competition wrought by an economic crisis.

New York 214

New York Survey Digital Strategies Mobile 214

PYMNTS

JANUARY 7, 2019

But customers don’t have to pay at the kiosks, as the company allows diners to place their orders on the devices and then pay with cash at the counter. The kiosks are part of Taco Bell’s digital strategy , which is dubbed “All Access” and is geared toward letting diners interact with the company in whatever manner they’d like.

Digital Strategies 179

Digital Strategies Strategy Mobile Cards 179

PYMNTS

OCTOBER 31, 2019

As Starbucks continues to pursue new opportunities to expand digital customer relationships, the quick-service coffee chain reported growth in the ranks of its rewards program membership. The company saw active Starbucks Rewards membership in the U.S. grow to 17.6 30) that the rewards program is an “important growth driver.”

US 100

US Digital Strategies Training Customer Experience 100

PYMNTS

APRIL 2, 2019

With Google Assistant available in a slew of devices including Android phones, customers can manage their shopping carts on the go. “We Walmart has been embracing a digital strategy, rolling out new services such as the ability to skip the checkout line and order and have groceries delivered. King’s last day was March 29.

Google 165

Google Digital Strategies Technology Strategy 165

Perficient

OCTOBER 29, 2020

Yet the platform’s self-imposed user experience shortcomings left the company exposed to new headwinds. Explore our Digital Strategy practice to learn how we help clients understand users to create the next generation of digital businesses, products and services.

US 294

US social media User Experience Digital Strategies 294

PYMNTS

DECEMBER 6, 2019

The company has since expanded its digital ordering portfolio to include artificial intelligence (AI)-powered phone ordering, drive-thru pickup lanes and a reordering feature through Amazon’s Alexa. . Recent data indicates that digital ordering capabilities are a key ingredient in Chipotle’s business model.

Strategy 130

Strategy Innovation Digital Strategies System 130

Insights on Business

MARCH 6, 2019

“AI is not going to replace managers, but managers who use AI will replace the managers who do not,” Rob Thomas, IBM General Manager of Data and AI predicted at IBM Think 2019. [1] Gartner credits this to the “maturation” of AI capabilities and how rapidly AI has become an “integral part” of digital strategies. [2]

Customer Experience 195

Customer Experience System Management Digital Strategies 195

PYMNTS

AUGUST 13, 2020

“Historically, that’s been challenging for businesses, because it requires the payor to manage multiple payment methods,” she said. The challenge is being able to do so without burdening the business, and do so in a way that still allows consumers to select and manage their own payment methods based on what works best for them.”.

Cards 202

Cards Strategy Digital Strategies Examples 202