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Today In Retail: L’Occitane’s US Division Files For Chapter 11; AutoFi Rolls Out Division For Corporate Clients

PYMNTS

In today’s top retail news, the U.S. Plus, a new Federal Reserve Bank of New York study finds that individuals anticipate that the economy will rebound by next year. division has filed for Chapter 11 bankruptcy in New Jersey. From Community Hubs To In-Store Theater, Retailers Double Down In Digital At NRF.

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NJ-based Provident Bank upgrades digital channels amid pandemic 

Bank Innovation

For one community bank in New Jersey, its digital overhaul came at a crucial time, and Provident Bank has been pushing its digital capabilities to customers during the novel coronavirus pandemic since revamping its online banking earlier this month.

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Fundation Pulls Community Bank Into FinTech Collaboration

PYMNTS

Large financial institutions (FIs) are increasingly turning to FinTech firms and alternative lenders to augment their small business (SMB) offerings, but community banks are beginning to get on board with the partnership strategy , too. Small businesses can apply within bank branches and online for loans of up to $250,000, reports said.

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Popular Bank’s Commitment to Our Customers and Communities

PopularBank

Dear Customers, Partners and Community Members, Thank you for being part of our Popular Bank family. In these uncertain times, we are all working together to navigate our new normal. While these are unprecedented times, our long-standing commitment to you and our communities has prepared us well.

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Retail Pulse: The Price Must Be Right

PYMNTS

It’s been a week of experimentation in retail, with many big names opening new types of stores to — as the saying goes — see what sticks. It seems more likely that these brands will uncover their key rather than some universal master retail key that can solve the brick-and-mortar challenge across the board.

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Amazon Is Building A Traditional Supermarket In LA

PYMNTS

Although Amazon hasn’t commented, the strategy seems to be aimed at getting Amazon aligned with a more mass market customer segment than its other retail brands. Those consist of Amazon Books, Amazon 4-Star (online goods in brick-and-mortar stores), Whole Foods Market and Amazon Go. Instacart Shoppers Get A New Platform.

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How to collect positive customer reviews

Independent Banker

When customers look up businesses online, reviews are one of the first things they see. These community bankers share how they collect positive reviews, and how to respond to negative ones. Community banks need to pay attention to what’s being said about them in those spaces. Today, customers value the opinions of strangers.

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