Community Illinois Management Online 
Independent Banker
NOVEMBER 30, 2021
Premium benefits packages, professional development and TLC during the pandemic—this year’s winners do everything in their power to keep their community bankers happy and fulfilled. We asked both leaders and staffers to tell us what makes their community banks stand out as employers. Key Community Bank: Leading by example.
Independent Banker
AUGUST 31, 2021
This year’s winners: Left: Central Valley Community Bank, People’s Choice Award; Middle: Kennebec Savings Bank, Exceptional Community Bank Service Award; Right: Cross River Bank, Emerging Service Program Award. Exceptional Community Bank Service Award. Instead, we give those dollars to the community.”. Asset size: $1.36
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Independent Banker
SEPTEMBER 30, 2021
Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. But for most community banks, building a trustworthy brand isn’t a conscious effort. But for most community banks, building a trustworthy brand isn’t a conscious effort.
Independent Banker
OCTOBER 31, 2022
ITMs and VTMs are popular retail banking innovations among community banks. We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. Community banks are constantly looking to the future and identifying what customers want. Jeff Versluys, One Community Bank.
Independent Banker
OCTOBER 31, 2022
We spoke with industry specialists about the priorities for community banks as they build a digital loan process for small businesses. It’s critical for community banks to have online loan applications, process automation staff skilled in digitization and more. Doing so can help community banks: Optimize the loan cycle.
Independent Banker
APRIL 30, 2022
While most of Alpine Bank’s in-lobby “shops” are carried out here at its Glenwood Springs branch, the program also has an online element. It’s no secret why Alpine Bank’s mystery shopper program has helped the community bank meet and exceed customer expectations over the past two decades. By William Atkinson. Name: Alpine Bank.
Independent Banker
JUNE 30, 2022
Academy Bank COO Tom Kientz notes that the community bank was eager to expand its deposit and loan services. Today, the community bank has successful relationships with HOAs across the country. billion-asset community bank is a wholly owned subsidiary of Dickinson Financial Corporation, a $3.5 Photo by Jason Tracy.
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