Independent Banker

OCTOBER 14, 2014

However, now more than ever, one may find more community bankers reaching out in this widely accessible medium as well. Patti Husic, president and CEO of Centric Bank in Harrisburg, Pa., is one community banker who’s doing it right. This year she was named to ICBA’s Top 25 Community Bank Influencers to Follow.

social media 105

social media Leadership Community Community Bank 105

South State Correspondent

APRIL 19, 2023

In this article, we will look at deposit performance data related to high balances and show how banks can dramatically increase value by restructuring relationship-based products and better-allocating marketing/sales dollars more efficiently. For example, while banks in the Southeast and Mid-Atlantic regions of the U.S.

How To 195

How To Examples Resources Community Bank 195

Abrigo

MARCH 6, 2017

The ABA has a new report out on how banks are using social media, and much of the report focuses on using Twitter, Facebook, LinkedIn and the like to boost customer service, make connections in the community and recruit staff. 14) @News_CUInsight – CUInsight is an independent source of news on the credit union community.

social media 150

social media Lending Community Community Bank 150

Independent Banker

MAY 1, 2020

“As community bankers, making the next right choice today will ensure we have a strong, flourishing future.”. Our banks have been dramatically affected by COVID-19, but without a doubt, we will weather this storm, because we build our model on relationships that stand the test of time. Where I’ll be this month. Rebeca Romero Rainey.

Community Bank 126

Community Bank Community social media Leadership 126

Independent Banker

AUGUST 31, 2022

When Ledyard National Bank in Hanover, N.H., was founded 31 years ago, it was during a time where many community banks were being purchased by larger banks. Decisions were being made by out-of-state folks, leaving the local community without support for or focus on lending, jobs and more. By Tiffany Lukk.

Video 91

Video Community National Vermont 91

Independent Banker

OCTOBER 1, 2022

By identifying the preferred banking and spending habits of different generations, scammers can tailor how they reach their targets. We look at community banks’ options for fighting this type of crime. For example, a typical attack uses fake ads with products and services that aren’t legitimate, such as “Who viewed my profile?”

Fraud 133

Fraud social media Millennials Examples 133

South State Correspondent

SEPTEMBER 20, 2022

Bank Marketing Lesson 9: Goal Setting – A Common Theme. Many sessions discussed the importance of setting clear goals for any marketing effort, such as the talk by Jessica Reese (graphical notes below), the Social Media Manager for Arvest Bank (AR, $27B). The audience learned from these banks’ mistakes and successes.

Conference 195

Conference Marketing social media Data 195

South State Correspondent

APRIL 23, 2023

Some blame the dilution of the Dodd-Frank provisions, others the lack of oversight by regulators, and others still blame social media for exacerbating the deposit run. The root cause of Silicon Valley Bank’s (SVB) failure is poor risk management – plain and simple.

Management 195

Management Security Risk Management social media 195

PYMNTS

JANUARY 18, 2017

As the calendar turned to January, banks rolled out new ways for both commercial and corporate banking clients to conduct business by tapping the potential of several new financial innovations. While community banks continue to struggle to compete with larger banks, these innovations could be starting to turn the tide.

Data 100

Data social media Report Community Bank 100

Independent Banker

DECEMBER 31, 2021

How does the community bank present itself to candidates? It’s essential to think about your brand in every channel: your website, the local paper, social media and live events. Wherever you have a presence, that’s a place for customers and potential candidates to get to know your bank. Focus on your brand.

social media 119

social media Resources Community Community Bank 119

Long Lasting Ideas

FEBRUARY 22, 2016

And what in the name of holy matrimony does a rejection letter have to do with bank marketing? It’s about old-school “social media’. For example, say a candidate reaches the “finalist” stage for a position. And as for phone calls and e-mails, an example: One Pensacola, Fla., And it’s hurting American business.

social media 40

social media United States Branding Meeting 40

Independent Banker

OCTOBER 14, 2014

A status update on banks and social media. According to a statistic released as part of the ICBA 2014 Top 50 Community Bank Leaders in Social Media, nearly 2,500 banks have a Facebook or Twitter presence, and the numbers continue to exponentially grow. .* It is no wonder banks are joining in.

social media 88

social media Risk Management Compliance Community Bank 88

Social Assurance

AUGUST 14, 2020

From Guacamole (September 16 th ) to International Bankers Day (December 4 th ) there are 365 opportunities to celebrate and incorporate a national day into your social media calendar. Why should you use national days in your social media content? For example, everyone loves sharing photos of their dogs.

social media 15

social media Branding How To National 15

Social Assurance

OCTOBER 1, 2021

Whatever it is, community heroes are constantly leaving their mark. From supporting small businesses to uplifting employees, here’s how Community Heroes Empower, Ignite, and Enable their communities: Empower. Community heroes empower local businesses. “ Loans provide an opportunity for community bankers to connect.

Community 15

Community Community Bank social media Branding 15

Independent Banker

OCTOBER 29, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. This is really the moment for community banks to show that they’re a fit for millennials.

Millennials 110

Millennials Community Bank social media Community 110

Independent Banker

NOVEMBER 13, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. This is really the moment for community banks to show that they’re a fit for millennials.

Millennials 87

Millennials Community Bank social media Community 87

Independent Banker

SEPTEMBER 30, 2021

In this feature, we’ll look at a number of ways you can continue to build trust—an especially crucial task as the pandemic continues, telecommuting persists and consumer banking practices evolve. But for most community banks, building a trustworthy brand isn’t a conscious effort. billion-asset community bank.

Community 139

Community Community Bank social media Security 139

Independent Banker

MARCH 15, 2015

Increasingly, more digitally connected consumers are saying yes to that question with their community bank. Some even assume their bank will interact with them however and whenever they want. For many community banks, telephone calls still generate the highest volumes of customer service interactions.

Community Bank 70

Community Bank Community Operations Retail 70

Social Assurance

JULY 2, 2020

Communities will come together to celebrate and strengthen the bonds that hold them together (with social distance of course). Financial brands maintain and build upon this sense of unity throughout the year – providing the sparks that shine a light on their communities. Give Back at a Distance. Look Internally.

Community 15

Community Branding social media Examples 15

Independent Banker

MARCH 15, 2015

Jaded by a lifelong exposure to slick media campaigns by high-powered corporate interests, millennials trust individuals more than organizations. But do community banks know the unwritten rules of successfully engaging with millennials? that analyzes financial demographic trends.

Millennials 70

Millennials Community Bank Community social media 70

Independent Banker

FEBRUARY 24, 2015

Jaded by a lifelong exposure to slick media campaigns by high-powered corporate interests, millennials trust individuals more than organizations. But do community banks know the unwritten rules of successfully engaging with millennials? that analyzes financial demographic trends.

Millennials 70

Millennials Community Bank Community social media 70

FICO

APRIL 3, 2020

When it comes to the financial fallout, small businesses, including smaller community banks, will take the biggest hit. This is part of an extensive government rescue package that would provide support to struggling businesses – and banks need to get with the program. Be Creative, Engaged Community Leaders.

Community Bank 52

Community Bank Community Lending social media 52

PYMNTS

JUNE 14, 2019

However, in the 2019 Retail Banking Report, a study by Reputation.com that analyzed online data relating to retail banking locations for 23 major U.S. banks, the banking industry was found to be lacking. Samy also explained how mobile is the key in creating an omnichannel banking experience.

Retail 103

Retail Study Online Mobile 103

Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? Bad things about the banking industry. The Tiny Bank that Did It Award UBank of Texas.

Idaho 181

Idaho Community Industry Strategy 181

Independent Banker

MARCH 15, 2015

With a little time and attention, every community banker can make a difference in our industry’s grassroots advocacy. For that reason, today’s lawmakers on Capitol Hill are highly attuned to their bosses—their constituents, which includes community bankers. By Michael Blankenheim.

Community 70

Community Washington Community Bank Meeting 70

Long Lasting Ideas

JANUARY 5, 2015

Believe it or not, this is a slice of the market that in some cases has never opened the doors of a bricks-and-mortar branch bank or learned how to write a check. And at a micro level, how do community banks reach a generation overwhelmed with debt that inhibits wealth? Conservative bankers might dismiss social media.

Marketing 40

Marketing Millennials Community Bank social media 40

South State Correspondent

MAY 1, 2024

For inspiration in banking innovation, we often look to other industries. Honkook Kim and his Gentle Monster Brand is a perfect example. With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank.

Innovation 195

Innovation social media Branding Marketing 195

FICO

FEBRUARY 5, 2021

The report – Americans’ Shadow Financial Lives: The Mobile Apps Banks Don’t Know They Use – found that U.S. So what exactly is shadow banking and how does it impact customer loyalty to traditional financial institutions? . Let’s start with an example. For example, 35% of U.S. I’m extremely proud of her!

Millennials 52

Millennials social media Fintech Examples 52

Social Assurance

JANUARY 29, 2018

According to a post from Mark Zuckerberg, “ The research shows that when we use social media to connect with people we care about, it can be good for our well-being. For example, “Comment on this post if you are a Leo.”. Why is this good for Community Banks? You aren’t artificial. Talk about those.

social media 12

social media Community Community Bank Tools 12

Social Assurance

APRIL 24, 2020

From news on increasing unemployment claims to extended social distancing precautions, communities are continuing to be challenged in new and dramatic ways during COVID-19. As a community bank, more people are looking to you not only for help financially — but also for the main thing that all leaders need to provide — hope.

How To 17

How To Marketing Community social media 17

South State Correspondent

MAY 31, 2023

It is a dangerous troupe in banking that an omnichannel approach is best. The concept that we allow the customer to choose how they want to bank often enables the bank to be passive in its position and give up agency. Branching, for example, is too expensive to be all things to all people.

Data 195

Data Branch Strategies Strategy Mobile 195

South State Correspondent

MAY 18, 2022

Ask almost any community banker, and they will tell you their value proposition around their bank revolves around service. They are local, they are close to the customer, and they have limited bureaucracy are all factors that get brought up as to why the bank can deliver on its promise. Solving Problem Resolution Issues.

social media 195

social media Training Customer Experience Community Bank 195

South State Correspondent

APRIL 3, 2023

While there have always been problems in banks’ asset-liability models (ALM) and liquidity stress test models, the current environment exacerbates this problem. As a result, most banks are overestimating their liability sensitivity and, thus, their deposit value. This reduces the duration of these non-maturity deposits.

social media 195

social media Community Bank Analysis Training 195

Independent Banker

AUGUST 25, 2016

to boost your community bank’s. social media presence. With the average individual spending 100 minutes on social media each day, it’s entirely possible for community banks to share some of that screen time. 2016 IB Social Media Leaders. View 2016 IB Social Media Leaders here.

social media 70

social media Community Bank Community Video 70

Social Assurance

DECEMBER 16, 2016

And since we’re marketing more than tasting rainbows, we need to take advantage of any organic social traffic opportunities. Last month, a perfect example came through my Facebook newsfeed. My friend had just closed on a new house, and graciously made a Facebook post (of a Snapchat screenshot) giving her community bank some love.

social media 12

social media Community Bank Branding Community 12

Fintech Labs Insights

AUGUST 30, 2016

However, there is another situation that makes customers pull their hair out, rant on social media, and tell their friends to avoid that bank. There is a classic example of this in the Wall Street Journal today. Bottom line: One bank’s loss is often another’s gain.

social media 18

social media Seattle United States Community Bank 18

South State Correspondent

OCTOBER 4, 2022

Hundreds of banks attempt to wow their customers by sending birthday cards, banking anniversary cards, offering chocolates at the teller window, and providing a free month of interest on their consumer loans. Pioneered by the hotel industry, many banks have copied this tactic, but none have been able to scale it.

How To 195

How To Customer Experience Examples social media 195