Remove Cards Remove Management Remove User Experience Remove UX
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Transactions: Savana, Capco to collaborate on UX 

BankInovation

Financial software company Savana is partnering with management consultancy Capco to help banks with improving user experience (UX). The partnership allows banks to digitize their cores and implement APIs for process automation and faster product launches, according to a Savana release. “We

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Open Banking Meets Instant Payments At The Online Checkout

PYMNTS

According to the company, one of the reasons for PayDirect’s development is the clunky state of the customer journey associated with card-based payments and the resulting low conversion. PayDirect is higher-converting, primarily because it just has a much better UX (user experience) than online card payments or bank transfers,” he explained.

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Can Open Banking and AI Help Us Manage At-Risk Customers?

FICO

Right now, there has never been a better time to plug into pre-emptive, automated and AI-driven customer management. Now, UX (user experience) and the UI (user interface) are underpinning rising customer expectation and transforming the way banks meet the challenges of client journeys, intelligent workflows and reinvented relationship models.

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In Retail, Are Rewards Their Own Reward?

PYMNTS

credit cards, 1.3 debit cards and 1.3 store affinity cards. And of those 500 users, 38 percent said card usage is driven by how much cash they have on hand; another 25 percent said their choice to use plastic is driven by the rewards that come with those chosen payment methods.

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Shoring Up FIs ‘Deteriorating Advantage’ Over Big Tech

PYMNTS

Conventional wisdom seems to hold that challenger banks will eat traditional financial institutions’ collective lunch in the race for deposits, for checking, even for credit cards. Big Tech is good at promoting, designing and improving the user experience, he said. Maybe all of the above, and maybe all at once. Build or buy?

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Finding Front- And Back-Office Flexibility In SMB Banking

PYMNTS

Small- to medium-sized businesses (SMBs) are often forced to fit within banks’ consumer-facing services as they are too small to qualify as a corporate client, leaving an opportunity for FinTech innovators to develop unique products, services and user experiences designed for entrepreneurs, freelancers and SMB owners.

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Can Smartphones Solve ATM Skimming

Banking 2020

According to a recent article in ATMMarketplace.com, card skimming accounted for more than $2 billion in losses. Consumers remain largely unaware around the issue of card skimming and even those who are mindful of the risk, don’t believe they are liable for potential losses. But that is just one issue with QR codes.

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