PYMNTS

MARCH 18, 2020

While fast, explosive and unexpected change is almost impossible to miss — the global domino effect the coronavirus has kicked off being the most obvious recent example — change that happens more quietly and incrementally doesn’t quite set off the same type of alarm bells. percent indicated they would be at least somewhat likely.

Cards 217

Cards Tools Mobile Google 217

PYMNTS

OCTOBER 1, 2019

The steady drumbeat of tech has brought purchasing from bills and coins to cards and contactless payments – done across all manner of devices and through pushes, taps, swipes and waves, at any time. percent of the bridge millennials and 42.2 percent of bridge millennials were interested, up from 35.4 percentage points to 31.3

Millennials 140

Millennials Payments Study Groups 140

PYMNTS

JANUARY 27, 2021

Even consumers who are feeling more financially secure may want to tap new tools to help them maintain their good financial standings and stay in control of their budgets. Looking Beyond Credit Cards. This financing option could appeal to even financially secure consumers who wish to avoid credit card interest rates.

Tools 131

Tools Payments Millennials Survey 131

PYMNTS

JUNE 26, 2020

You can do better credit scoring now, for example, because you can see all [banks’] transactions with all of their clients,” he said. Open banking’s nature fortunately provides superior data security to traditional banking models. Open banking can substantially increase the security of customers’ personal information.

System 198

System Data Security Examples 198

PYMNTS

JANUARY 21, 2021

Merchants, card issuers and banks are no strangers to facing off against evolving fraud threats. The pandemic has driven consumers to make the bulk of their purchases online, leading many businesses and retailers to struggle with securing their digital infrastructures and payments processes while managing floods of orders.

Fraud 148

Fraud Strategy Study Cards 148

PYMNTS

SEPTEMBER 6, 2016

In a world where payments become more invisible the more digital they become, there’s never been a better opportunity to consider new ways to enable the digital transformation of financial services in a secure and compliant way. Payments Security As A Digital Business Enabler. Or watch its digital disruption. Sophisticated Threats.

Security 100

Security CA Payments Big Data 100

PYMNTS

DECEMBER 11, 2020

Capital One Halts BNPL Transactions On Its Credit Cards. Capital One Financial Corp is putting a stop to buy now, pay later (BNPL) transactions on its credit cards, calling the dealings “ risky ,” for both consumers and banks. to advance secure, contactless transactions as stores reopen amid COVID-19 restrictions.

Trends 175

Trends Fraud Millennials Community Bank 175

PYMNTS

FEBRUARY 11, 2020

Cost is a major concern for consumers, especially for millennials and members of Gen Z, who tend to view spending differently than older generations. BNPL options could improve the ease of use and financial security that cautious would-be shoppers feel they lack. BNPL Solutions and Breathing Room .

Millennials 130

Millennials Retail Mobile Online 130

PYMNTS

DECEMBER 7, 2020

“I think [consumers] recognize that if location is not being asked for or provided, then that app is inherently not as secure as it could be,” he said. Unfortunately, most consumers only learn of this location loophole after something bad happens, such as a stolen credit card or a fraudulent transaction, Briggs pointed out.

Fraud 232

Fraud Data Detroit Security 232

PYMNTS

FEBRUARY 21, 2020

Forty-four percent of 200 millennials surveyed last year stated they were wholly responsible for making purchasing decisions at the B2B companies at which they worked, and an additional 33 percent played some role in this process. False Positives and Data Security. Detecting Fraudsters.

Customer Experience 152

Customer Experience Fraud Millennials Online 152

PYMNTS

JULY 7, 2020

Using credit cards (aka spending the bank’s money instead of your own) seemed so cool — until it suddenly wasn’t nearly as cool anymore. consumers to shift as much as $100 billion in annual spending from credit to debit cards.”. Financial services firm Visa is also anticipating a strong consumer shift from credit to debit cards.

Cards 135

Cards Millennials Conference America 135

PYMNTS

SEPTEMBER 17, 2019

A 5G network could markedly improve mobile banking apps’ speed, security and ease of use. Using mobile card controls (63.5 percent of seniors pay bills via mobile app, while Generation X consumers and bridge millennials are on the opposite side of the spectrum. How Consumers Currently Use Mobile Banking Apps. Most consumers (78.1

Mobile 187

Mobile Millennials Study Digital Banking 187

PYMNTS

JUNE 16, 2016

It’s no wonder why retailers love gift cards – they are known to drive foot traffic, increase revenue, boost their customer base and complement retention efforts. But as consumers continue to move toward a digital option for their gift card needs, could a retailer’s dream turn into an actual nightmare?

Retail 100

Retail Cards Fraud Data 100

William Mills

APRIL 7, 2016

Observing the financial struggles their parents endured, the millennial generation — those born between the early 1980s to the early 2000s–have developed a different point of view about finances and the financial industry than those of the baby boomers or Generation X.

Millennials 40

Millennials social media Video Resources 40

PYMNTS

SEPTEMBER 15, 2020

That number climbs to 38 percent among baby boomers, 74 percent for Generation Xers and 85 percent for millennials and Generation Z consumers. For example, if I should lose my card, I should be able [to] get a replacement, get it instantly pushed to my digital wallet and be able to activate it instantly online.”.

Fintech 224

Fintech Idaho Apple Google 224

CB Insights

JULY 25, 2019

Fintech is often associated with digital tools targeted at tech-savvy millennials. Capital One, for example, has partnered with Older Adults Technology Services and the National Council on Aging to create a series of free online courses to educate seniors about digital banking: Ready, Set, Bank. . Source: Capital One.

Millennials 73

Millennials Fintech Tools Fraud 73

PYMNTS

APRIL 30, 2020

Customers can use mobile banking services to do everything from check account balances and pay bills to temporarily shut down misplaced debit cards. These online and mobile experiences must be convenient, seamless and secure, or consumers are likely to abandon them. Digital banking uptake has only risen since, with 73 percent of U.S.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

PYMNTS

SEPTEMBER 16, 2019

In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Out are the devices that connect to the internet but only do one thing – fitness trackers that only track vital stats or eReaders that only download content, for example.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

MAY 25, 2018

Perhaps the most famous example, at least in a general sense, is the healthcare venture backed by Amazon , Berkshire Hathaway and JPMorgan Chase to launch a company that would reduce healthcare costs, among other goals. But that’s not stopping payment and commerce players from trying to use technology to bring more efficiency to the system.

Technology 166

Technology Payments Millennials blockchain 166

PYMNTS

FEBRUARY 19, 2020

For example, original equipment manufacturers (OEMs) spend an average of 57 days waiting. Corporate buyers can pay more rapidly online with credit cards, benefitting sellers, and enjoy easy access to detailed, searchable information to guide their purchasing decisions. However, the transition into eCommerce is not without challenges.

Mobile 197

Mobile Online Payments Tools 197

PYMNTS

JANUARY 25, 2021

Shoppers in the United States have long turned to credit cards to let them get the products now while delaying payments until they have a chance to save up. Consumers who do not qualify for credit cards or become reluctant to use those tools may see BNPL plans as a convenient alternative method for deferring payments.

Payments 185

Payments Tools Retail Cards 185

PYMNTS

MAY 4, 2017

Among the core reasons for this: The perception that the use of cash was more secure. Bailey added that in expanding the services offered by ATMs amid the aforementioned shifts, technology enables some smooth transitions — converting, for example, a bill payments function to be accessible across a web-enabled technology platform.

ATM 192

ATM Millennials United States Study 192

PYMNTS

DECEMBER 31, 2020

percent of millennials believe it is “very” important to receive payments in real time. percent more B2C merchants than B2B merchants offer discounts, for example, and 11.1 Buy Now Pay Later: Millennials And The Shifting Dynamics Of Online Credit. Millennials are big fans of buy now, pay later (BNPL), as this report showed.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

AUGUST 13, 2020

consumers don’t exactly love the paper check — roughly 38 percent report that they’ve stopped using them entirely, and that shoots up to almost 50 percent when talking about millennials. Payors need to broaden that approach to accommodate someone without a traditional banking relationship who uses a prepaid card or digital wallet instead.

Cards 202

Cards Strategy Digital Strategies Examples 202

PYMNTS

AUGUST 22, 2018

is expanding the Sapphire credit card brand into new areas of personal finance, including checking accounts. With the new checking accounts, customers will get access to sporting events and other entertainment, just as Sapphire Reserve credit card customers do. JPMorgan Chase & Co.

Branding 100

Branding Samsung United States Cards 100

PYMNTS

APRIL 10, 2020

As he told Webster, taking an individual’s relationship with their financial institution (FI) as an example, an omnichannel experience (at a high level) offers the ability to interact with the FI in the physical or digital realm using any device. For example, older consumers in developed economies such as the U.S.

Examples 168

Examples Mobile Security Technology 168

PYMNTS

JANUARY 31, 2020

Travel industry services are catering to the thousands of millennial and Gen Z travelers who are booking big trips by augmenting their platforms with online and mobile support. They can come to the site and book five nights in New York City, for example, and those stays could include parking services for just the first two nights, Shust said.

Industry 168

Industry New York City Online Security 168

PYMNTS

DECEMBER 28, 2018

It may come as no surprise to readers that, when asked about what influences the use of one payment method over another, credit union (CU) customers said it comes down to convenience and security. I don’t want to experience any friction, but I want full security,” he said. Making Security Stronger And More Subtle.

Fraud 131

Fraud Mobile Security Cards 131

PYMNTS

FEBRUARY 4, 2020

A bit younger than their millennial siblings and cousins, they’ve grown up totally mobile, and have idiosyncrasies that make them unique. Perhaps more than millennial cohorts, Gen Z is having a hot love affair with eCommerce and sharing platforms that specialize in and cater to their digital lifestyles.

Millennials 130

Millennials Fraud Groups Payments 130

PYMNTS

NOVEMBER 2, 2020

“ Membership has its privileges ” was the nine-year ad campaign launched by American Express in 1987 to persuade consumers that it was worth it to pay an annual fee for one of its charge card products. As the slogan implied, being an American Express card member was the only way to unlock those benefits. Those are the 47 million U.S.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

APRIL 4, 2019

And by all accounts, this digital migration is driven by consumer preference — according to the same study, 91 percent of mobile banking users prefer accessing their app over going to a physical branch, and 68 percent of mobile banking millennials believe their smartphones will eventually replace their physical wallet.

Mobile 169

Mobile Study Security social media 169

PYMNTS

FEBRUARY 13, 2020

Among the key focal points for NCR looking ahead lies expanding card management and commerce capabilities. It’s really about extending out the capability of your card to the commerce ecosystem,” he said. Conventional wisdom may hold that millennials want a purely self-service experience when it comes to their financial lives.

Millennials 231

Millennials Digital Banking Mobile Course 231

PYMNTS

NOVEMBER 13, 2019

As Vladic told PYMNTS, the days of consumers visiting websites, calling 800 numbers and waiting on hold for seven minutes, entering an alt ID phone number so they can be rewarded for spending with a plastic card are over. He noted that card-linked and merchant-funded offers had been a staple of retail for more than a decade.

Millennials 118

Millennials social media Retail Cards 118

Insights on Business

FEBRUARY 27, 2019

The iPhone became more popular and apps got better and more secure. To ensure success in 2025, however, the focus should be on customers who use newer models in digital channels: Generation Y, Z, and Alpha, too—the children of millennials. Use case: Focus on the millennial market with mobile. One hundred percent digital.

Customer Experience 107

Customer Experience Mobile Millennials Examples 107

PYMNTS

AUGUST 24, 2018

Recent days have brought the debut of the “first mobile-enable lottery card” in the state, according to the companies behind the card, Linq3 and Blackhawk Network. The product combines the gift card with the lotto entry, and here’s how it works, according to statement announcing the launch. Lotto and Payment Cards.

Ohio 103

Ohio Mobile Cards South Carolina 103

PYMNTS

JANUARY 17, 2017

And for that reason, credit bureaus, financial institutions and even eCommerce sites find they must look elsewhere for verifiable data or risk overlooking good but “thin-filed” consumers, including millennials. For example, a device could be a piece of the puzzle, assuming that said device is tied to a person’s phone number, email or address.

Millennials 100

Millennials Data Fraud social media 100

PYMNTS

MARCH 8, 2018

Every business walks the same tightrope when it comes to processing payments: Convenience versus security. It doesn’t matter if the business is consumer-facing or serving other businesses (B2B); security is top of mind for all of them, yet adding more layers can introduce more friction, and that can scare customers away.

Innovation 112

Innovation Security Industry Fraud 112