PYMNTS

SEPTEMBER 29, 2020

The retail ecosystem has been turned upside down over the past six months as changes big and small rippled through the segment worldwide in response to the pandemic. We see millennial and Gen Z customers absolutely shopping, and the brands that deeply understand them are growing at faster rates than they have ever grown before,” Molnar said.

Millennials 251

Millennials Retail Online Branding 251

PYMNTS

AUGUST 13, 2019

In June, Costco launched a revamped digital membership app that allows members to use its mobile device rather than flashing a physical card upon entry and during checkout. Offering an app doesn’t a guarantee retailers popularity or loyalty, though. Fifteen percent of in-store shoppers use other merchants’ apps, for example, and 6.9

Retail 181

Retail Millennials Mobile Payments 181

PYMNTS

JUNE 2, 2020

The past several months have been largely defined in the retail world by merchants and brands making quick digital pivots to stay afloat in an environment that’s gone from “digital sometimes” to “digital mostly.”. When selling online became the only game in town, retailers across the board got very seriously digital overnight.

Retail 142

Retail Meeting Millennials Branding 142

PYMNTS

APRIL 5, 2019

Against this backdrop, we find, then, that millennials do not embrace credit cards as readily as other groups of users. Bankrate has estimated that roughly 33 percent of millennials have cards. In one example, the apparel company Cotton On last year began offering installments via Afterpay.

Millennials 115

Millennials New York Fintech Cards 115

PYMNTS

AUGUST 9, 2019

In an interview with PYMNTS, Tim Moran, senior vice president of product and marketing at Worldnet , told PYMNTS that the age of automated retail is dawning — but there is no one-size-fits-all approach. Moran said the overall trend toward automation is being driven by the consumer, and in particular, by millennial consumers.

Retail 181

Retail Analytics Millennials Online 181

PYMNTS

JULY 3, 2019

million from investors including Partech, Axeleo Capital, Lafayette Plug and Play and others to further develop its loyalty program integrated into credit or debit cards. Founded in 2018, Joko’s loyalty program already works with dozens of major retailers including McDonald’s, Uber, Starbucks, Zara and more.

Cards 135

Cards Fintech Retail User Experience 135

PYMNTS

NOVEMBER 17, 2017

credit cards, but averages can be a bit misleading. For example, that figure includes a full 30 percent of Americans who don’t carry or use a credit card at all. The average credit card-wielding American carries about four different cards (3.7 Among millennials, that number drops below 30 percent.

Millennials 104

Millennials Cards Lending Payments 104

PYMNTS

JUNE 16, 2016

It’s no wonder why retailers love gift cards – they are known to drive foot traffic, increase revenue, boost their customer base and complement retention efforts. But as consumers continue to move toward a digital option for their gift card needs, could a retailer’s dream turn into an actual nightmare?

Retail 100

Retail Cards Fraud Data 100

PYMNTS

JUNE 22, 2020

“Post-2009, millennials demonstrated a clear aversion to financial risk, especially for lifestyle purchases, resulting in a tangible shift away from credit cards. Consumers are reaching for their debit cards and avoiding expensive credit card interest and fees,” Molnar said. Retail Response Requested.

Millennials 151

Millennials Cards Examples Retail 151

PYMNTS

APRIL 30, 2019

According to Will Byrne, CEO of Worldnet Payments , the kiosks and smart shelves that are gaining traction across any number of commerce and retail settings may even shift the employment picture a bit. The Changing Retail Footprint. As unattended retail notches an increasing footprint, said Byrne, other use cases will also emerge.

Retail 138

Retail Data Operations Payments 138

PYMNTS

JULY 15, 2020

Consumers were already changing their retail preferences before anyone had heard of COVID-19, let alone had their life utterly upended by it. This vastly accelerated retail realignment presents challenges — and opportunities — for retailers of all kinds, particularly those dealing in luxury goods, Molnar said.

US 206

US Retail Millennials Trends 206

PYMNTS

APRIL 24, 2017

We laughed out loud at this one when it came out a year ago and said it was just another example of Silicon Valley groupthink. The long-suffering team at American Express has a new headache to handle — losing the love of those millennial customers. and yes, this looks like card data breach. Ready to jump in? these days.

Millennials 109

Millennials Cards New York Branding 109

PYMNTS

DECEMBER 14, 2020

Although the installment concept is hardly new, Afterpay’s platform and growing catalog of retailers has brought fame and fortune to the company and its founders. A big part of Afterpay’s growth stems from the fact that its super-simple service is appealing to both customers and retailers alike. Preference For Debit. million U.S.

US 322

US Retail Cards Millennials 322

PYMNTS

JUNE 14, 2018

Millennials are a force to be reckoned with, as they are made up of approximately 90 million individuals with significant spending power: By 2030, their aggregate annual income is projected to be more than $4 trillion. Attracting Millennials. Approximately 75 percent of Gravy’s users are millennials. Second Chances.

Millennials 118

Millennials Branding Mobile Apple 118

PYMNTS

JANUARY 16, 2020

Convenience is key in the retail sector, especially in eCommerce, where merchants with frustrating or complicated online shopping processes can easily lose customers. Avoiding such an exodus means retailers must be flexible when developing the tools consumers use to make purchases. How Millennials Are Driving BNPL Growth.

Millennials 130

Millennials Mobile Retail Branding 130

PYMNTS

FEBRUARY 11, 2020

They may spend hours browsing retailers’ online or mobile websites, only to abandon the items placed in their carts — the digital equivalent to window shopping. Cost is a major concern for consumers, especially for millennials and members of Gen Z, who tend to view spending differently than older generations.

Millennials 130

Millennials Retail Mobile Online 130

PYMNTS

FEBRUARY 7, 2020

The no-interest, no-fee nature of these solutions intrigues consumers — especially the millennial and Generation Z demographics — searching for alternative payment methods that can grant them further flexibility and convenience while shopping. For example, 80 percent of customers for BNPL provider Afterpay made purchases over mobile.

Industry 167

Industry Millennials Retail Mobile 167

PYMNTS

APRIL 3, 2020

Just 33 percent of millennials carry credit cards, for example, but this demographic and Generation Z combine to make up the largest BNPL market user base. It is well on its way to replacing credit cards, however, with approximately half of the country’s BNPL users reporting they have already stopped using their cards.

Exercises 165

Exercises Payments Millennials Cards 165

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. credit cards, 1.3 debit cards and 1.3 store affinity cards. credit cards, 1.3 debit cards and 1.3 store affinity cards. Rewards can help lure customers to a brand and keep them there.

Retail 137

Retail UX Cards Branding 137

PYMNTS

JUNE 16, 2016

A lot of fuss is made over millennials and their proclivities toward things being easy. So, when it comes to something like digital banking , it’s not so much about finding what’s easy as it is about finding what service best meets millennials’ needs. Millennials to big banks: No thanks ….

Millennials 100

Millennials Mobile Digital Banking US 100

PYMNTS

DECEMBER 11, 2020

Capital One Halts BNPL Transactions On Its Credit Cards. Capital One Financial Corp is putting a stop to buy now, pay later (BNPL) transactions on its credit cards, calling the dealings “ risky ,” for both consumers and banks. Report: Millennials, Buy Now Pay Later And The Shifting Dynamics Of Online Credit.

Trends 175

Trends Fraud Millennials Community Bank 175

PYMNTS

DECEMBER 22, 2020

And now, thanks to a global pandemic that has pushed more business online, tightened wallets and compressed delivery times, the retail landscape has undergone huge changes in a relatively short amount of time. “So For example, when a consumer runs out of milk, they can run out and buy more. New Solutions For New Times . “We

Retail 291

Retail Online Millennials Cards 291

PYMNTS

DECEMBER 31, 2020

percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. 35 percent of retail businesses have experienced an increase in demand. percent of millennials believe it is “very” important to receive payments in real time. percent made purchases via mobile in the last 24 hours.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

JANUARY 21, 2021

Merchants, card issuers and banks are no strangers to facing off against evolving fraud threats. The pandemic has driven consumers to make the bulk of their purchases online, leading many businesses and retailers to struggle with securing their digital infrastructures and payments processes while managing floods of orders.

Fraud 148

Fraud Strategy Study Cards 148

PYMNTS

DECEMBER 31, 2019

shoppers “finally [beginning] to embrace mobile payments and contactless cards to pay in-store.”. That shift will be driven, in part, by more card issuance from banks, said Garg. Fagan predicted that contactless card adoption will also spur mobile wallet use. Here Come The Millennials.

eBook 170

eBook Millennials Cards Survey 170

PYMNTS

JANUARY 25, 2021

Shoppers in the United States have long turned to credit cards to let them get the products now while delaying payments until they have a chance to save up. These plans fund retail purchases that consumers can then pay off over time in typically four installments. Find more on these and the rest of the latest headlines in the Tracker.

Payments 185

Payments Tools Retail Cards 185

PYMNTS

DECEMBER 10, 2020

With providers such as Bill Me Later / PayPal Credit, Afterpay, Affirm, Klarna and FuturePay all vying for a larger slice of the BNPL pie, as well as further availability through retailers online and in-store, it's no wonder why this payment choice is on the rise. The fact is, shoppers frequently choose BNPL because they like it.

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Study Millennials Survey Online 173

PYMNTS

DECEMBER 26, 2019

But before we shut the door on 2019, it bears taking a moment to note how much the world of retail has changed in the last year, a fitting capstone on a decade that has seen retail as the American consumer commonly knew it taken to the ground and rebuilt nearly from the foundations. Lesson 1: Think Big . “We

Retail 135

Retail Branding Course Charlotte 135

PYMNTS

SEPTEMBER 10, 2019

Because we are a bank [as well as a payments processor], we can deposit their credit-card proceeds the same day, including weekends, at no additional cost.”. For example, Stripe charges 1.5 JPMorgan’s strong Q2 performance can be credited to a growing millennial customer base and continued digital innovation.

Millennials 194

Millennials cryptocurrency Cards Payments 194

PYMNTS

OCTOBER 1, 2019

The steady drumbeat of tech has brought purchasing from bills and coins to cards and contactless payments – done across all manner of devices and through pushes, taps, swipes and waves, at any time. In paying for their retail purchases online and in store, in terms of the overall respondent pool, 9.6 percent of bridge millennials.

Millennials 140

Millennials Payments Study Groups 140

PYMNTS

DECEMBER 4, 2018

Take, for example, Uber’s recently announced four-tier loyalty program tied to Uber POOL and Uber Eats, which will eventually extend to bikes and scooters. For many consumers, perks are a key driver of their credit card choice, whether it’s airline miles, cash-back or points that can be redeemed for a variety of items.

Payments 191

Payments Millennials Cards Course 191

PYMNTS

APRIL 19, 2018

Wendy’s , for example, planned to roll out self-ordering kiosks at about 1,000 of its retail locations by the end of 2017 in an attempt to both lure younger customers and to battle long lines at peak dining hours. Consumers want their orders faster than ever before. The move could also bolster the company’s bottom line.

Retail 102

Retail eBook Customer Experience Ohio 102

PYMNTS

JUNE 14, 2018

Modern consumers — millennials, in particular — couldn’t care less about receiving fine china, crystal stemware or other knickknacks as wedding gifts. This shift has allowed wedding registry platforms to see the revenue opportunity, and they are now working to help satiate millennial consumers’ desires for experiential giving.

Cards 102

Cards Millennials Trends Online 102

PYMNTS

NOVEMBER 2, 2020

“ Membership has its privileges ” was the nine-year ad campaign launched by American Express in 1987 to persuade consumers that it was worth it to pay an annual fee for one of its charge card products. As the slogan implied, being an American Express card member was the only way to unlock those benefits. Those are the 47 million U.S.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

JULY 7, 2020

For example, Afterpay, which operates in the United States, United Kingdom, Australia and New Zealand, recently reported that it served 4.4 After all, many younger consumers are wary of traditional credit cards and other loans given that they often earn lower incomes and have less savings than their Generation X or baby boomer counterparts.

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United States Millennials Examples Cards 131

PYMNTS

OCTOBER 16, 2020

For example, 33 percent of retail shoppers favor contactless card technologies for their in-store purchases. percent who would use credit cards and 45.5 percent who would employ debit cards. Surprisingly, a higher share of bridge millennials (23.1 The Way Forward.

Payments 166

Payments Study Survey Cards 166

PYMNTS

MARCH 2, 2018

Cash back programs are nothing new for financial institutions (FIs), but the banking industry may be well-served to take a few cues from the masters of rewards: retailers. Despite incentives, a new study found debit cards appear to be more popular than credit cards, especially among younger customers. Think like a retailer.

Millennials 101

Millennials San Diego Cards Retail 101