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Impact Roadshow | Miami, FL

Filene

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

Miami 28
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37 Corporate Innovation Labs In Finance

CB Insights

The success of the One Market Center location in San Francisco has spurred other Innovation Centers across the world, in locations such as Dubai, Singapore, Miami, and London. Capital One — Capital One Labs. Key people: James Patterson, Managing VP & Head of Capital One Labs at Capital One. Founded: 2012.