Perficient

APRIL 20, 2023

The Landscape According to Forbes Advisor: 2022 Digital Banking Survey , as of 2022, 78% of adults in the U.S. In fact, Gartner shares that brands risk losing 38 percent of customers from poor personalization efforts. Marketers often turn to technology vendors to help them define robust and compliant digital marketing strategies.

Marketing 294

Marketing Marketing Strategies social media Strategy 294

PYMNTS

JULY 2, 2020

This month’s Deep Dive examines loyalty programs’ significance for retaining members, generating customer referrals, adding cost efficiency and enabling user-generated content, such as ratings, that can help boost brand awareness. percent of CU members in the survey said they would prefer their CUs to not innovate at all, while 76.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

Accenture

APRIL 4, 2017

Storm clouds are gathering over the banking industry in the form of a fragmenting value chain, rapid migration to digital channels, encroaching financial technology firms, and open banking regulations. In many cases, banks will only have a fleeting opportunity to differentiate and brand their services to these customers.

Technology 157

Technology Trends Survey Customer Experience 157

PYMNTS

FEBRUARY 23, 2016

According to Marketing magazine’s 2016 Consumer Superbrands survey , British Airways managed to hold its top spot among the most favored (or favoured) brands among consumers in the British Isles. 11 on Marketing’s Superbrand survey. Microsoft, for example, slid 16 spots from its previous No.

Branding 100

Branding Survey Analysis Marketing 100

PYMNTS

MARCH 24, 2017

A new study from Oracle revealed that consumers are more willing to engage with brands that offer new retail technology if they are able to exert control over their experience. This signals brands to focus on building a strong foundation to win trust.

Retail 101

Retail Technology Study Branding 101

PYMNTS

JUNE 8, 2020

With delayed and late B2B payment terms continuing to raise concerns throughout supply chains around the world, some of the biggest brands have taken measures to support the cash flow of their vendors. Not all companies are taking the same tactic, however.

Branding 131

Branding Payments Data Capital 131

Perficient

MAY 9, 2022

You can do this by leveraging data and intelligence to be data-enabled and driven as well as platforms and technology to deliver real-time connected experiences and frictionless services. And most importantly, use authentic, relevant brand messages and experiences that are tailored to your audience and authentic in your tone. .

Strategy 294

Strategy Study Survey US 294

Perficient

NOVEMBER 6, 2020

It takes deliberate, thoughtful planning to orchestrate the right people, processes, products, and, yes, technologies to do it well and to do it consistently. For brands and companies, it’s not always easy to deliver on these customer expectations, but it’s well worth it. In case you were looking for job description, you’re welcome!

Customer Experience 427

Customer Experience UX User Experience Branding 427

PYMNTS

NOVEMBER 15, 2016

Technology is the new norm for restaurant customers worldwide — especially if those customers happen to live in Asia or the Middle East. Of those surveyed, only 32 percent of customers in North America reported ordering food using a mobile device in the three months prior. In another restaurant technology survey of U.S.

Technology 100

Technology US San Francisco Survey 100

Perficient

JULY 30, 2020

Louis Post-Dispatch survey.” Louis and serving thousands of colleagues around the globe, is the leading global digital consultancy transforming how the world’s leading enterprises and biggest brands connect with customers and grow their businesses. Louis’ best midsize companies to work for. “I Perficient, based in St.

St. Louis 530

St. Louis Missouri Minnesota social media 530

PYMNTS

SEPTEMBER 6, 2016

Let’s face it, data analysis can be a costly and time-consuming affair and can sometimes take weeks or months of scouring through troves and troves of data from a number of channels, like sales, surveys, customer reviews and social media, to even interpret how consumers might be responding to a certain brand or product. ”

Branding 100

Branding Meeting Management social media 100

PYMNTS

NOVEMBER 10, 2020

The Chinese tech giant recently opened three new “smart” factories catering to online brands that need to boost their manufacturing capabilities. The initiative is being run by Xunxi in conjunction with Alibaba’s eCommerce site Taobao, according to Reuters. “A China’s Singles' Day , which is scheduled for Nov.

Branding 197

Branding Analytics Survey Meeting 197

Perficient

JANUARY 11, 2021

The brands that can operate with speed and agility win in this environment. In-app feedback and surveys can be excellent ways to monitor user pain points and areas of friction. Legacy , bloated technology stacks can slow down even the best mobile product s. Mobile t ech debt needs to be managed and addressed.

Mobile 502

Mobile Strategy US Management 502

PYMNTS

FEBRUARY 20, 2020

Innovations in 3D and augmented reality (AR) eCommerce are leveling the playing field and bringing conversion-centered visual technology to any online retailer. Our new platform is designed to help brands and creators realize that goal, and bring their products to life in minutes rather than weeks.”.

Retail 259

Retail Maine Google Technology 259

PYMNTS

NOVEMBER 11, 2020

Collaborating with Afterpay gives our customers the power of choice when shopping across our family of brands,” John Strain , chief digital and technology officer at Gap, said in a statement on Wednesday (Nov. Participating Gap brands include Old Navy, Gap, Banana Republic, and Athleta. . “By

Retail 222

Retail Charlotte Branding Millennials 222

Perficient

APRIL 14, 2022

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight. .

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

OCTOBER 14, 2020

Six-year-old insurance technology firm Cover Genius has reportedly raised A$15 million ($10.7 McDonald added: “Customers want to protect their purchases, big or small, and given the option, many will take insurance cover[age] at the point of sale from their favorite online brands.

Capital 186

Capital United States Survey Branding 186

PYMNTS

AUGUST 13, 2020

Faced with the prospect of classifying its drivers as employees rather than independent contractors, Uber Technologies Inc. NEW DATA: The Six Reasons Why More Consumers Are Buying Directly rrom Brands. In D2C And The New Brand Loyalty Opportunity, PYMNTS surveyed nearly 2,200 U.S. Why FIs Are Taking Payments Multi-Cloud.

San Francisco 131

San Francisco CA Payments California 131

Perficient

MARCH 22, 2021

The same way we articulate to our clients exactly why they should do business with us, applying an employer value proposition – sometimes called an employee brand platform – offers candidates and colleagues both the chance to understand the answers to two key questions: “Why do people join Perficient?”

Community 520

Community social media US Branding 520

Perficient

SEPTEMBER 30, 2020

A Survey of Over 150 Enterprise Executives. For that reason, we conducted a survey of 154 executives from enterprise organizations. What follows is six of the major themes we saw in analyzing the survey response data. The world threw a major curveball at us back in March 2020 when COVID-19 erupted on the global stage.

Video 508

Video Survey Strategy Marketing 508

Alex Jimenez

FEBRUARY 1, 2019

For the past few years I’ve noticed that more and more banking and banking technology articles about the future of banking seem to be informed by dubious claims. The writers derive these claims from customer opinion polls and immediately jump to conclusions without understanding survey methodology. What could explain such a difference?

Survey 40

Survey Strategy ATM Analysis 40

PYMNTS

AUGUST 2, 2018

In order to reach frequent shoppers and boost their brand images, beauty brands have a receptive audience for virtual beauty advisors. According to an Automat study, about half of consumers are ready to use the technology, Retail Dive reported.

Branding 101

Branding Video Survey Digital Strategies 101

PYMNTS

SEPTEMBER 9, 2020

9) news release, Mastercard said a recent survey revealed 80 percent of central banks are engaged in some form of CBDCs, while 40 percent have moved from research to experimenting with concept and design, according to by the Bank for International Settlements. In a Wednesday (Sept.

cryptocurrency 330

cryptocurrency Regional Survey blockchain 330

PYMNTS

JANUARY 27, 2021

Brands like Panera Bread and Jimmy John’s positioned themselves well by being early adopters of Apple Pay and Google Pay. Guests feel safe, and the brands deliver an exceptional experience.”. A recent survey found that 68 percent of restaurateurs planned to boost their spending on innovative technologies in the next few years.

Branding 265

Branding Meeting Examples Training 265

PYMNTS

APRIL 30, 2020

TrendForce , a provider of technology market intelligence, reported global production of cellphones for the period from April through June is expected to drop to 287 million units, or 16.5 In Q1, Vivo Communication Technology Co. The brand’s production for Q1 dropped by 10 percent to 65.3 billion units in 2020, an 11.3

Report 151

Report Samsung Apple Branding 151

FICO

MARCH 6, 2020

In our experience these technologies can increase the number of SARs by 20% while at the same time producing efficiency gains of 30% in alert investigation and case management. They need to build long-lasting brands, create customer trust and satisfaction, and protect their good reputation to safeguard their business. In the U.S.

Compliance 81

Compliance Technology Fraud Analytics 81

NCR

MARCH 19, 2018

Of the many new tools and innovations that have had an impact on how people live their lives in recent years, one of the most significant is voice technology. At the moment, voice technology is still largely a novelty, used only for simple tasks that don’t carry too much importance. Rising voice. What could the future hold?

Technology 74

Technology Tools Survey ATM 74

Perficient

JULY 31, 2020

World Health Organization (WHO) Survey and Situation Report. Platform companies such as Uber, Amazon, and Airbnb have mastered this art with their technology platform strategy bringing data and digital together in a single platform. Johns Hopkins Research Center. Our world in Data (.gov). Every state website in the US.

Data 354

Data Analytics Strategy social media 354

PYMNTS

NOVEMBER 21, 2018

A new survey of small business owners suggests that small businesses are struggling to find the right targets for their technology investments. 20) found that small businesses are overlooking technologies that their customers want or that may improve their operations, including chatbots and artificial intelligence (AI).

Study 129

Study Survey Leadership Millennials 129

PYMNTS

JULY 13, 2020

Phone manufacturers delivered 28 million handsets last month, down from 33 million in June 2019, according to the China Academy of Information and Communications Technology (CAICT), a state-backed think tank, the paper reported. From January through March, Vivo Communication Technology Co. The numbers are a bad sign for Apple Inc.

Apple 154

Apple National Branding Survey 154

PYMNTS

OCTOBER 22, 2020

Silicon Valley's Sensory , which works in pioneering artificial intelligence, has rolled out its new VoiceHub technology, which will allow developers to make wake words and voice control command sets, a press release says. Millennials, the survey found, are around twice as likely to use this technology as other generational demographics.

Training 174

Training Millennials Resources Study 174

PYMNTS

FEBRUARY 7, 2020

The decline of WeWork over the last year has had ripple effects, depressing investor confidence in the entire brand of property technology (PropTech), to which WeWork belongs. WeWork intended to launch an initial public offering (IPO) last year, but that ended up failing, and the company was bailed out by SoftBank.

New York 150

New York Technology Company Industry 150

PYMNTS

DECEMBER 21, 2020

“We designed the interior and exterior spaces like we had a blank sheet of paper, designing without preconceived notions of how a Burger King restaurant should look,” said Rapha Abreu, global head of Design at BK-parent Restaurant Brands International. The PYMNTS survey also found that 30.5 Way Beyond Burgers.

Kentucky 233

Kentucky Branding Survey Texas 233

South State Correspondent

FEBRUARY 22, 2023

The banker’s job is to separate those looking for a rate and those looking for another non-rate attribute such as safety, convenience, service, brand alignment, or similar. Forward Not Back Too many banks use rate surveys to set their deposit pricing. Convenience and brand, for example, play a huge part.

Management 195

Management Marketing Branding Strategy 195

Perficient

DECEMBER 21, 2020

The Visionaries: Can tell a great story about their target prospect, what they should see, and how they should interact with the brand but struggle to execute on their vision. The right tools and technologies can help you centralize your data and ultimately create marketing and sales programs that deliver the ROI you need.

Strategy 322

Strategy Data Guidelines System 322

PYMNTS

JULY 16, 2020

While the concept is as easy as a phone call in some cases, several technology solutions have popped up to take any friction out of the process. “It mobile operator O2 has created a suite of mobile tools that can help manage socially distanced retail as well as virtual queuing, staff scheduling and appointment booking technologies.

Retail 153

Retail Survey Mobile Software 153

Accenture

JUNE 20, 2019

Payments executives surveyed in our 2019 Global Payments Survey cite customer experience as a top driver of customer disintermediation. But many corporate “portals” are clunky, non-intuitive applications built on aging technology. This design deficit is a liability and a top-of-mind concern for payments executives we surveyed.

Survey 150

Survey Customer Experience Payments Management 150