PYMNTS

MAY 26, 2017

FUEL CYCLE equips businesses to engage with customers through gamification and gamified rewards, surveys, group discussions, live chats, etc. The data collected through these online communities gives brands the insights they need to make real-time decisions that serve the commerce king: the customer. Started with # (who?)

Branding 103

Branding Community Survey Data 103

PYMNTS

OCTOBER 24, 2016

With nearly one in four consumers trying Apple Pay this year, according to the PYMNTS Apple Pay Adoption Tracker , there’s been a steady increase in use of and interest in the mobile wallet since late 2014, when only 9 percent of those surveyed used it to make a purchase.

UX 100

UX Mobile Apple Trends 100

PYMNTS

MARCH 17, 2020

While many luxury retailers have found themselves needing to slash prices to keep inventory moving, some luxury brands are switching manufacturing to assist in the coronavirus crisis. For retailers, eCommerce will be critical during the coronavirus crisis. Another 13 percent never patronized the retailer again.

Branding 146

Branding User Experience Retail Trends 146

PYMNTS

DECEMBER 4, 2018

A bit more than a third of those surveyed plan to also focus on loyalty in that timeframe. When it comes to a loyalty program, it’s all about a good user experience. Bridge millennials are more apt to use debit than credit or PayPal – and all three methods are used more often than retail cards, according to the data.

Payments 191

Payments Millennials Cards Course 191

PYMNTS

DECEMBER 14, 2016

As the band Europe famously sang — we have reached the final countdown when it comes to the holiday retail season. So why the Visa-Stub Hub tie in — and how does it speak to the rest of Visa’s 2016 holiday retail strategy? The modern customer expects a top-notch user experience.

Online 100

Online Retail User Experience Data 100

PYMNTS

JUNE 26, 2017

According to a recent restaurant industry survey , millennials are twice as likely to place an advanced order via a mobile device, and 62 percent have placed a digital order with a restaurant in the past six months. Kennedy said he’s seen evidence of this first hand.

Millennials 125

Millennials Mobile User Experience Survey 125

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. Social marketing to remake bank brands.

Millennials 45

Millennials social media User Experience Branding 45

Gonzobanker

FEBRUARY 6, 2017

Proponents of bots will point out that the AI technology powering bots is what will differentiate the experience. A recent survey, reported on by The Financial Brand , revealed that nearly one-third of bankers believe that more than half of all banking transactions and interactions will be handled by bots within the next three to five years.

social media 60

social media Technology Survey Data 60

Gonzobanker

FEBRUARY 6, 2017

Proponents of bots will point out that the AI technology powering bots is what will differentiate the experience. A recent survey, reported on by The Financial Brand , revealed that nearly one-third of bankers believe that more than half of all banking transactions and interactions will be handled by bots within the next three to five years.

social media 60

social media Technology Survey Data 60

PYMNTS

JUNE 27, 2016

Each survey covers more than 4k consumers for that quarter. The consumers we survey have the right iPhones and are shopping at merchants that have NFC terminals and accept Apple Pay. More people own iPhone 6/6S phones now, so the pool of potential users is larger – as are the number of places that it can be used.

Apple 165

Apple Mobile Cards Payments 165

FICO

JANUARY 7, 2021

That efficiency, especially in retail and transportation, will become a strategic asset that will define the industry, potentially for a generation. Ensuring a personalized user experience: Giving companies the ability to create personalized customer treatments, at scale, while addressing economic, business, and regulatory challenges.

Management 52

Management Analytics Strategy Data 52

PYMNTS

OCTOBER 16, 2017

That’s the key takeaway from a recent survey of 1,271 credit card holders exploring consumers’ motivation for signing up for credit cards with rewards. Retailers are also looking to offer cash back to their customers to build customer loyalty. In terms of loyalty and reward incentives, cash back is king. percent) and no annual fee (17.7

Millennials 101

Millennials Branding Cards Retail 101

PYMNTS

JANUARY 4, 2017

According to a recent survey by the Pew Research Center, 79 percent of U.S. Patricio said Shopify has also seen an uptick in mobile traffic and is looking at ways to improve the mobile shopping experience. “We He said Shopify recognizes opportunity to improve the checkout experience and improve conversion rates for mobile shoppers.

social media 128

social media User Experience Online Mobile 128

PYMNTS

JANUARY 2, 2017

From using virtual reality to overhauling the retail industry to shifting trends in cross-border payments, here are some of the highlights from our 2016 Trackers. Prpic and his team are hoping to use VR technology to transform luxury and high-end retail as we know it. DEVELOPER TRACKER. FASTER PAYMENTS TRACKER.

Retail 123

Retail Millennials blockchain Mobile 123

FICO

JUNE 8, 2023

Steve, can you tell us about your Automotive Ventures Retail Risk Assessment analysis and how you created the risk matrix? Last summer I published a book titled The Future of Automotive Retail. The Retail Risk Assessment is really a complement to the book. Steve: The full potential of digital retailing has yet to be realized.

Data 52

Data Industry Examples Retail 52

CB Insights

OCTOBER 31, 2019

But while many chatbots didn’t meet users’ high expectations, they haven’t entirely fallen short. Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects.

Industry 78

Industry Examples Tools Retail 78

FICO

MARCH 6, 2020

We serve corporates, insurance companies, and banks – be it a retail, private, wealth management, automotive or telecom bank, tier 1 or tier 3 bank. They need to build long-lasting brands, create customer trust and satisfaction, and protect their good reputation to safeguard their business. However, this has changed over time.

Compliance 81

Compliance Technology Fraud Analytics 81

Fintech Labs Insights

JULY 22, 2015

This means retailers need to be prepared to accept EMV transactions. It will showcase its REST API that allows technology companies to access turnkey global payout options while maintaining control of the user experience, making it easy for your users around the world to be paid.

San Francisco 12

San Francisco Video Fintech Data 12